[HeavenLeiBlu]

Quote:

Originally Posted by iluffyew769769

That sucks. I agree try calling their corporate headquarters They should do something to make you happy. It was a $119 iron not a $5 E/S or anything like that...

I'm not trying to come at you personally, iluffyew, but I wouldn't give a damn what the value is... it's my money and company policy is company policy! I don't care if I spent 99 cents in that bitch, it's the employee's duty to follow published policy whether they like it or not. And wouldn't it have been easier to just do the exchange or issue the store credit instead of quibbling with Astronaut?

Astronaut, I do find it a bit odd that you waited so long, but that doesn't negate your feelings on how you were treated, esp when that manager was in the wrong. If it is somehow true about the 90 day thing, it seems like she should have been able to direct you to that policy somewhere in the store.