[*Stargazer*]

Quote:

Originally Posted by Beauty Mark

I write the company if I come across someone/a store who does very well. Companies have always been very happy to hear positive feedback, and I imagine the MAs have been, too

This is one of the best things you can do when it comes to being a customer. I'm a big fan of writing complimentary letters as well as complaints. You can't fix what you don't know is broken, but you also can't reward what you don't know is exceptional.

I've had generally very good experiences with MAs. I spend a lot of money in MAC, so if I feel I am not being treated well, I simply ask to see a manager and tell them I'd prefer to be helped by someone else.