MAC RAVES - Great MA/Counter/Online Experiences

[devilzwind]

i e-mailed MAC with a complaint about my blot powder, because it shattered with regular storage, and i was able to exchange it at my local store right away for a brand new one! MAC CS is great!

[Sanne]

wow good for you!! congratz!

[user2]

my blot powder shattered as well but I used just 50% of it....

[Janice]

That's funny, mine shattered last week. ^_^

[caroni99]

Okay so I've seen the thread about bad MAC experiences and I can certainly relate b/c I dislike my counter as well.

However I think it would be great to highlight counters/MA's in your area that give great service. I know I would change my counter if it meant having a great experience and it would be great to reward these counters with more business.

So list where you live and the counter/MA and hopefully we can turn some negatives into some positives.

TIA!

[fireatwill]

I LOVE my MAC counter. I know a few girls there and they are all SO nice and helpful. I think ive only been there ONCE where I didnt have a very very good mac experience. My MAC counter is in MACYS at the Pembroke Lakes Mall. Woohoo

[shygirl]

As I've mentioned before, the Water Tower counter is awesome! I peek in during weekdays after work.

[a914butterfly]

the macy's counter in the cross county mall in yonkers, ny. all the counter persons are very helpfull, friendly, and offer great advice.

[user4]

Quote:

Originally Posted by a914butterfly

the macy's counter in the cross county mall in yonkers, ny. all the counter persons are very helpfull, friendly, and offer great advice.

god i wish i had a freaking car!!! anyways, the people in MAC SOHO and some of the people in MAC FLATIRON are nice. there are certain people you gotta look out for, but most of the people are nice there!

[karen]

Richmond, Virginia's Freestanding MAC store in Stoney Point Fashion park has wonderful MAs there. I don't remember MA's name that I had last, but she was absolutely fantastic. She looked about 25, had long hair with a purple(I think) streak in it.
Very helpful, too. I went last with my mother(age 51) and grandmother(age 69) on Feb 4th. She helped all 3 of us equally well

Big rave for them!
<3

[patentg33k]

I've had truly awesome service in all 3 of the MAC Pro stores that I've been in: NYC, San Francisco and Beverly Hills. The service for SF and BH has also been great for phone orders. Huge applause for those stores!

[d_flawless]

i went in just to get a new foundation shade (winter skin, gotta go down a few shades), and one MA (i was @ a mall in the east bay, she's now transferred to the counter @ union square, downtown SF) totally did my foundation and contoured me with bronzer, then explained how she did it...of course i ended up buying more, but i obviously went in just for that one thing, i thought it was awesome, since usually i get the "omg, she doesn't look that old, she's not gonna spend $..." look (i'm 18, with make up i look way older, but still...college students are, and look broke usually!)...yay for going in around opening time on a weekday, it's true, when they have time, they're (as w/ anyone in customer service) way more helpful

[a914butterfly]

i went to the mac pro store in NYC, and they were very friendly and helpfull there as well.

[toby1]

Downtown Pittsburgh, PA MAC counter big thumbs up for Betsey, always helpful and super nice

[Beautiful1]

MAC on Spring Street NYC Totally Rocks Hard! All Of The MA's Are Fabulous!!!!!

[user2]

OK pretty OC (off country) but all of the MA's in the Berlin Pro Store AND Counter @ the KaDeWe are awesome!!! Super funny to talk to and always sooo nice!!! 400 :thumbsup:

[Jude]

MAC Pro in NYC.. especially Darien
Macy's in Bayshore, LI
Macy's in Hampton Bays, LI

The Macy' in Smithaven Mall used to have the snottiest bitches until Jackie (who used to work out of the Bayshore Macys counter) was transferred there and promoted to manager.

The freestanding MAC in Roosevelt Field is also filled with snots except for Jen who happens to be Jackie's sister... whoo hoo!

[Jude]

Quote:

Originally Posted by toby1

Downtown Pittsburgh, PA MAC counter big thumbs up for Betsey, always helpful and super nice

Is that the Counter with Britta and Joe?

[moonrevel]

Quote:

Originally Posted by Jude

Is that the Counter with Britta and Joe?

PBI, but yes! It's my counter as well, and I pretty much love all the MAs there: Becky, Jane, Britta, and Joe. They're all very helpful and super cool.

[toby1]

Quote:

Originally Posted by Jude

Is that the Counter with Britta and Joe?

Yes but I believe I've only seen Joe there 2x although it's probably because of the times I usually visit.

[kradge79]

I've always had good experiences at the MAC store in International Plaza in Tampa and the Dillard's counter in Brandon, FL.

[pumpkincat210]

I like the Mac counter in Foley's at Memorial City Mall. (houston, tx)

[Life In Return]

The MAC counter at Dillards at the Arlington Parks in Arlington, TX mall is great. They are always so helpful. When I bought my 1st MAC products, they were so helpful Plus, they understand and encourage my love for MAC, lol.

[mandirigma]

so far I've had way better luck at the MAC's back in my home state of Connecticut. The MA's at both Filene's counters (Buckland and Westfarms) are super nice, as are the MA's at the freestanding at Westfarms. Here in California, the MA's at the Mission Viejo MAC store have been really friendly (the few times I've been there), and in Brea I tend to stick to the MA's at the Nordstrom counter rather than the freestanding.

[greenkiwi]

The MAcy's counter in yonkers, ny is O.K. When i went, the staff wasnt that helpful

The Macy's in Herald Square, 34th street in manhatta is good too. The staff is very attentive, even when the store is swarming

The MAC flatiron store, in manhattan is my favorite place to go. The entire staff is very knowledgeable and very helpful