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You don't need to have membership to purchase Pro products - the membership just gives you a discount. You can buy Pro products at Pro stores - a list can be found in the thread MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
You can also order Pro products by mail order.
See the thread Pro products which asks (and answers) the same question.
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Specktra Dean
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I just called the pro number and i had no problem ordering.
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So what is pro make-up? Does it differ to normal mac? Yes i'm new to mac lol! Thanks.
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
can you order pro products with a regular mac giftcard or is there some sort of pro giftcard. thanks in advance
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
How are pro pans different from regular pans? Size?
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
You can not buy just the "pans" at a counter. The "pro pans" are simply refills (the color in a pan without the black pot & lid) that fit into a "pro pallette". The size is the same as regular eye shadows. You can de-pot your normal shadows and the pan of color will fit into a pallette.
Also, the pro line does have colors that are not available at counters. They are indicated at macpro.com with diamonds next to them. If you look under shadow pan refills, every color has a diamond because the refills are a pro product. Anyone can buy pro products, it's just a matter of finding a way: free-standing store, Pro store, or the pro customer service number.
Blushes are also available in pallette form at the pro site, Pro stores or freestanding stores. I switched to pallettes at about the same time I received my Pro card and it has saved me SO much room in my case versus having all of those separate pots of color.
HTH,
Laura
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
I just called the pro customer service number and was told I wasn't allowed to place an order because I wasn't a member. I mean I know I can't get the discount, but I just ordered 2 months ago with no problems. I'm not close to a pro store either. Did they change the policy?
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
Originally Posted by nibjet
I just called the pro customer service number and was told I wasn't allowed to place an order because I wasn't a member. I mean I know I can't get the discount, but I just ordered 2 months ago with no problems. I'm not close to a pro store either. Did they change the policy?
The policy has not changed to my knowledge. I was told that I couldn't order pro products by the first two people I spoke to today, but the third person let me order a pro product (plus regular MAC products) with no problems. The number that got me through to someone who would take my order is 1-800-387-6707, ext 8555. It kept kicking me back to the main menu, so I had to enter the extension a few times, but I blame that on the fact that they were busy today.
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
Can anyone tell me if the prices are higher at counters than at free-standing stores?
TIA!
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
the are the same
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
Thanks for the info! I just moved to IA from MN and really miss the free-standing stores! And now I wish I could be near a Pro store too! I'm jealous!
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Specktra Cub
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Re: MAC FAQ: Counter, Free-Standing, PRO Store, Pro-Discount... what?
For people visiting Toronto, ON Canada
MAC Counters
The Bay - Yonge/Queen, Yonge/Bloor (in the underground), Yorkdale Shopping Center, Fairview Mall
Free-standing MAC Store
-Scarborough Town Center
-Yorkdale Mall
-Eaton Center
-The East Mall
-89/91 Bloor St. West (intersection: Bloor/Spadina)
PRO MAC Store
-363 Queen Street W Toronto, ON M5V 2A4. (416) 979-2171 (intersection: Queen/Peter)
We're so blessed to have TEN frikken stores in Toronto, including a PRO store!!! *in MAC heaven* lol
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