Nice MAs in Australia?

[vettuhpop]

The MA at the only counter in Perth who served me yesterday was such a sweetheart! Didnt get her name though.

[Kat]

Quote:

Originally Posted by lior

Im singing the praises of Natalie at Myer in Brisbane. Celia and Natalie are the only really nice girls there, the other SA's know me by sight, but they both know me by name AND know all the products and shades I already have by heart. Thats dedication to customer service - but Im always in there chatting to them so its probaby implanted in their brains by now what I do and dont have

I dont like the guy that works there. He is rude, looks at me like Im an idiot, ignores me if Im there with mum and speaks to her when Im the one buying stuff, told me that I looked fat in the top I was wearing last week AND he short changed me $5 last time I was in. Sure $5 might not be much to a lot of people, but when you are looking for work every cent counts...

Natalie is great....and Claire has been with me all the way thru my MAC addiction

[labelslut]

In Adelaide, I quite like being served by either Ocea (I think she is the counter manager) or Caitlin. The rest are okay but those two were extremely helpful whenever I mosey on down there

[Ella_]

Just bumping this to again let you all know how awesome Natalie is.

I wrote into MAC to let them know how great Natalie and Celia are, and to say how they have turned me around from being put off MAC because of some really rude MAs, and have turned me into a MAC devotee.

Anyway, I just got off the phone from Natalie. Head office called in to let her and Celia know about my letter and she called to say thankyou.

How sweet is that!

So, again, Natalie and Celia = best MAs I have ever had the pleasure to deal with.

[sixth.]

Quote:

Originally Posted by vettuhpop

The MA at the only counter in Perth who served me yesterday was such a sweetheart! Didnt get her name though.

really? none of the girls there seem friendly =( maybe i go on the wrong days haha. but the guy there is super nice!

[Lilah]

I have found most of the MAs at Chatswood MAC not really that friendly. They aren't super rude or anything but they don't seem to be willing to help you out!

I asked one of them to show me the new Studio Mist foundation, she was like 'Sure' then she just walked off!! And I was the ONLY customer there are the time (early Monday morning) so it wasn't like they had heaps of customers to attend to.

Luckily this really nice (male) MA helped me out instead, I wish I had gotten his name now

[lara]

You all need to come see me instead. I got into trouble for spending too much time with customers, hah!

[missy29]

I have found most of the MA's in adelaide to be rather rude. Which is quite annoying when you have money to spend, and they arent willing to even serve you.

That said though, last time I went to the MAC counter, i was served by a lovely girl (didnt catch her name though), and it was a very welcome change! I spent way more than i had planned on, pretty much because I was dealing with someone nice who was prepared to spend the time explaining things to me!

[Bec688]

Quote:

Originally Posted by lara

You all need to come see me instead. I got into trouble for spending too much time with customers, hah!

I'll come visit you soon However, I am a bit behind the times..where is it that you work? lol

[bAbY_cHiCkEn01]

Quote:

Originally Posted by missy29

I have found most of the MA's in adelaide to be rather rude. Which is quite annoying when you have money to spend, and they arent willing to even serve you.

That said though, last time I went to the MAC counter, i was served by a lovely girl (didnt catch her name though), and it was a very welcome change! I spent way more than i had planned on, pretty much because I was dealing with someone nice who was prepared to spend the time explaining things to me!

Most of them are rude and ignore you except the gay guy, don't know what his name is but hes AWESOME!!!!! I love him to bits!

[Lilah]

Quote:

Originally Posted by lara

You all need to come see me instead. I got into trouble for spending too much time with customers, hah!

Which MAC do you work at? I would rather go where there is someone nice than rude!

[Brandi Girl]

Jodi (used to be at Myer Melbourne and is now at DJ's Melbourne City) is FANTASTIC. I love her style, technique and she is sooo nice.

[spectrolite]

Opal at Myer Melbourne city <3

[fabulouscazza]

Sue or Melissa at Myer Highpoint - both REALLY nice, and know me every time i walk in (prolly cause im there all the time!) Sue actually offered me the 2 I/C position, but i couldnt take it...

I dont find that the myer melbourne or chaddy SA's have any time to spend with customers - they are always doing makeup on people (bookings etc.) Sometimes, they dont have i single SA to help...

I'm a MA and dont wear makeup every day. It's amazing how the SA's in MAC chapel street judge you if you dont have the "look" they think would suit MAC. Pity, thats why i buy NOTHING from them, and EVERYTHING from MAC highpoint - their loss - i spend so much on MAC!

If only they knew....

[Seary_Fairy]

Just bumping this thread to see if anyone else has any more comments on Melbourne MAC's...

[panda0410]

I had Lauren at Paddington do a phone order for me for a pigment and she was sweet! Fantastic service, my bubbie was crying and Lauren was super cool and patient while I got it together...LOL!

[kiss_love_kill]

so sad that mine one left to go to chapel st :'( i never go there and his leaving for UK soon damnit

[thepopquizkid]

Quote:

Originally Posted by vettuhpop

The MA at the only counter in Perth who served me yesterday was such a sweetheart! Didnt get her name though.

Hmm. Some of them are nice, but i find two in particular always seem to be aloof / "too busy" to answer questions (even specific ones with a single answer) or help me when i want to buy something .

Customer service, damn it!

I agree with the person who mentioned the guys who work at the counter - they're always nice to me, and very helpful.

[miss_emc]

Quote:

Originally Posted by thepopquizkid

Hmm. Some of them are nice, but i find two in particular always seem to be aloof / "too busy" to answer questions (even specific ones with a single answer) or help me when i want to buy something .

Customer service, damn it!

I agree with the person who mentioned the guys who work at the counter - they're always nice to me, and very helpful.

Hope it's not me! I try to be as helpful as possible as long as im not doing a makeup appointment or sitting another customer down cos sometimes i find people want me to serve them whilst im serving someone else but if i do that then the customer im serving might think im being rude! But yeh, if i'm not serving i always try to be as helpful as possible!

[lara]

Quote:

Originally Posted by miss_emc

Hope it's not me! I try to be as helpful as possible as long as im not doing a makeup appointment or sitting another customer down cos sometimes i find people want me to serve them whilst im serving someone else but if i do that then the customer im serving might think im being rude!

The golden rule of Myer: halfway during a MU appointment, someone will always try to spin you around and demand to know where the toilets are.

[chillipea]

Just wondering if there are any nice MA's at the Brisbane counter? If there are, when do they work? The 2 at the counter this weekend were not helpful at all.

[deathfairy]

Quote:

Originally Posted by chillipea

Just wondering if there are any nice MA's at the Brisbane counter? If there are, when do they work? The 2 at the counter this weekend were not helpful at all.

They are all pretty nice really! One girl who was working on the weekend was brand new so im pretty sure she was just trying to work everything out! Most people always love Natalie who is the counter manager, but most of them are pretty nice. Who served you?

[chillipea]

I don't the two girls names. I'm thinking one was the brand new one you mentioned - it would explain a couple of responses. She seemed a little lost!

The other one though was just generally unhelpful - it seemed that she just didn't want to be there. I had a question about the MSFs and how different it was from Blot because I thought that it might be a good option for light coverage over TM. She said that there is no difference, but she would see if she could find an ingredient list if I wanted. Her facial expression was such that I didn't ask for the ingredient list! And here I was ready to splurge! I went and bought Givenchy instead

Perhaps I happened to be there when they were really busy? I might try going to the counter on a weekday rather than the weekend.

[venacava]

Quote:

Originally Posted by chillipea

Just wondering if there are any nice MA's at the Brisbane counter? If there are, when do they work? The 2 at the counter this weekend were not helpful at all.

Both Claire and Natalie are terrific and teased endlessly about my obsession. I only buy stuff when they're at the counter. Natalie is on vacation at the moment and, to the best of my knowledge, Claire is there on most weekdays. The other MAs are generally nice as well, though there's this tall blond guy who’s always trying to get people to buy stuff they don’t want. He’s pet project is Fix+ and he will badger until you cave and buy one. I don’t know about most people but that stuff turned my face into an oil slick.

I ran into a new Asian girl there last Friday. At least, I think she’s new. As I far as I know Claire used to be the only Asian MA working at Brisbane counter. She kind of looked down her nose and sniffed when I asked if she could hold some Flashtronic items for me. Haha, she must be so -proud- to be working for MAC.

[bAbY_cHiCkEn01]

I'd love to hear about some awesome Adelaide girls... does anybody know the name of the greek girl thats usually there with long dark hair with highlights and a huge smile???