Nice MAs in Australia?

[deathfairy]

Quote:

Originally Posted by chillipea

I don't the two girls names. I'm thinking one was the brand new one you mentioned - it would explain a couple of responses. She seemed a little lost!

The other one though was just generally unhelpful - it seemed that she just didn't want to be there. I had a question about the MSFs and how different it was from Blot because I thought that it might be a good option for light coverage over TM. She said that there is no difference, but she would see if she could find an ingredient list if I wanted. Her facial expression was such that I didn't ask for the ingredient list! And here I was ready to splurge! I went and bought Givenchy instead

Perhaps I happened to be there when they were really busy? I might try going to the counter on a weekday rather than the weekend.

Yeah they seem to be pretty busy on friday nights and weekends so probably go either a weekday or sundays are usually quiet too

[deathfairy]

Quote:

Originally Posted by venacava

Both Claire and Natalie are terrific and teased endlessly about my obsession. I only buy stuff when they're at the counter. Natalie is on vacation at the moment and, to the best of my knowledge, Claire is there on most weekdays. The other MAs are generally nice as well, though there's this tall blond guy who’s always trying to get people to buy stuff they don’t want. He’s pet project is Fix+ and he will badger until you cave and buy one. I don’t know about most people but that stuff turned my face into an oil slick.

I ran into a new Asian girl there last Friday. At least, I think she’s new. As I far as I know Claire used to be the only Asian MA working at Brisbane counter. She kind of looked down her nose and sniffed when I asked if she could hold some Flashtronic items for me. Haha, she must be so -proud- to be working for MAC.

Yeah Ive been told that generally their policy is that they can't hold items? I think since limited edition is so popular. I know the new asian girl your talking about but ive always found her quite nice

[venacava]

Quote:

Originally Posted by deathfairy

Yeah Ive been told that generally their policy is that they can't hold items? I think since limited edition is so popular. I know the new asian girl your talking about but ive always found her quite nice

Actually, they do hold LE but don't take pre-orders. Usually I would ask them to hold if I know I can't make it on release dates.

[Paramnesia]

I live a 20 minute bus drive from Chadstone, Last time I saw a really nice MA though I didn't get her name. She's kind of short, long black hair and kind ethnic looking, though not sure what ethnicity lol. Oh well she was lovely.

Most MA's aren't very nice to, they assume I know nothing about MAC and patronise me. I actually don't feel very comfortable shopping at MAC.

[Kitty Kitty]

Hi all,

I can't believe I haven't seen this thread before! I'm in Sydney but I don't get into the stores much these days as I'm at home on maternity leave. BUT...I do buy all my stuff from the Chapel Street store and deal with a girl in Artist Relations. She is just the best. She holds anything I want and when I order something it arrives on my doorstep the next day. I love it!

When I was working in the city, there was one really lovely girl in the Myer store. I can't remember her name but she had really long brown hair and so helpful.

KK

[myystiqueen]

i've been dealing with this kind of issue in these couple weeks...
i'm new to makeup, esp. to MAC... i'm 18 years old but i look like a 15.. which sucks...

when i entered MAC at the very first time, no one actually bothered to 'serve' me... like i didn't even exist at all... i knew that that would happen, so it didn't really disturb me... but as i went there more frequently, i started to realize that most of the MAs or SAs (no idea about the differences) weren't really friendly at all.. some were just plain rude....

there was this girl..... at MYER melbourne city... i asked her if they got painterly paintpot.. and she replied, "we do.." and she just stood there.... it was kind of an awkward moment.. it was like it was enough for me knowing that they DID have painterly p/p... i made a face and i said, "uh-huh... so.. i want to get it..." i had the urge to add, "DUHH!!" but i didn't dare.. i don't know if it's just me or.....

basically,, they just prefer serving girls with tons of makeup on, especially vibrant eyeshadow...

as far as NICE MAs goes... i have some good experiences with girls named Sarah.... one is from MAC chapel st. and one is from KIT cosmetics in MYER melbourne... not sure if KIT does have MAs, but Sarah is such a lovely girl....!!! i really really like her,, and she's just so prettily natural... ^^ and Sarah from MAC pro at chapel is really really helpful... she helped me pick lots of colors for myy pro pan palette and she gave me some useful advices.... as soon i entered the store, she came straight to me and offered assistance.... the other day i went to chapel st,, the girls were all busy chatting.... one of 'em did offer help though....

[Esme]

Ahh, I saw this and thought the OP was looking for a Makeup Artist to do her wedding or something! I was gonna say, me me me!! LOL
Ah well, will have my qualifications in Aus by my birthday next year. Used to do makeup (bridal and theatre) in the US, so hoping to change careers here in Aus next year. I am in Perth anyway, so no good.
I won't even try to work for MAC as I would never get hired by them. Too old, too fat, blah blah blah! But I would be damned good!!

[cassandra-ellen]

I had a really nice girl at Chadstone. Didnt catch her name, but she was really really pretty, and had dark hair pulled back with a massive headband with a bow on it in her hair.
She was really helpfully, and cause i went enquiring about paint pots as a base, she told me everything i need to know about it. She even did swatches and stuff, and showed me how some eyeshadows turned out with and without a base.
She was really nice, and there seemed to be a couple of really nice girls on that day.
There was a older lady (proberly 60ish?) in there with her mum, and they kept saying how beautiful the lady was and stuff. It really makes you want to go back there even just for a chat on all the lovely mac items.

[myystiqueen]

Quote:

Originally Posted by cassandra-ellen

I had a really nice girl at Chadstone. Didnt catch her name, but she was really really pretty, and had dark hair pulled back with a massive headband with a bow on it in her hair.
She was really helpfully, and cause i went enquiring about paint pots as a base, she told me everything i need to know about it. She even did swatches and stuff, and showed me how some eyeshadows turned out with and without a base.
She was really nice, and there seemed to be a couple of really nice girls on that day.
There was a older lady (proberly 60ish?) in there with her mum, and they kept saying how beautiful the lady was and stuff. It really makes you want to go back there even just for a chat on all the lovely mac items.

oh wow.... that sounds great... i wish all MA's are as lovely as her.... very informative, helpful and friendly..... >.<

some of 'em judge us from our appearance (and uhm.... age?? even though i'm 18 it doesn't mean i can't buy MAC - i'm on a budget of course)

[cassandra-ellen]

Quote:

Originally Posted by myystiqueen

oh wow.... that sounds great... i wish all MA's are as lovely as her.... very informative, helpful and friendly..... >.<

some of 'em judge us from our appearance (and uhm.... age?? even though i'm 18 it doesn't mean i can't buy MAC - i'm on a budget of course)

Yeah, your like me. Haha, i hate the 18 year old budget! Lol.
But yeah, its annoying when they judge you on apperance.
Mm.... thinking of going to chaddy tomorrow to have a look around, cant afford to buy anything but just for a look.

[myystiqueen]

Quote:

Originally Posted by cassandra-ellen

Yeah, your like me. Haha, i hate the 18 year old budget! Lol.
But yeah, its annoying when they judge you on apperance.
Mm.... thinking of going to chaddy tomorrow to have a look around, cant afford to buy anything but just for a look.

yea i know.... ^^

ohh cooliess... i always pop into the store whenever i'm in the city... do some e/s and blush swatches... or just looking around to satisfy myy MAC-hunger... lol.... what's killing me is that i have to leave the store with empty hands...

[cassandra-ellen]

Quote:

Originally Posted by myystiqueen

yea i know.... ^^

ohh cooliess... i always pop into the store whenever i'm in the city... do some e/s and blush swatches... or just looking around to satisfy myy MAC-hunger... lol.... what's killing me is that i have to leave the store with empty hands...

Soooo true! I was at chaddy today, went to the counter 3 times, and couldnt leave with nothing, so i ended up getting zoomlash! haha.
I do have a big spending spree planned though next week

[chantelle8686]

Quote:

Originally Posted by girlambrosia

Lilah;
Is it just me, or do you find that Napoleon's has nicer MAs all around? I mean, they're around the same price range, maybe a couple dollars cheaper, but I've alwasy had a lot of fun with the Napoleon MAs. MAC ones... well, I'm sure some are very nice people. I just seem to get ones that are... completely unhelpful and sometimes cold.

...I went once, to Myer Melbourne City, with a practically bare face - concealer, a little mascara and chapstick - and all of them looked at me like I was weird and ... bug-like, just because I didn't fit the regular clientele or whatever. Yeah, yeah, I have next to no makeup, but I still want that goddamn eyeshadow, so shoot me :P

I havent been to a MAC counter as yet just the fact that they are too far to go for me having a child and going on public transport....so i avoid it and just buy from ppl on makeup forums like this one(member of makeup talk)...
But i love the girls at Napoleon they are just great...and they have even complimeted me on my makeup application and liner i was shocked lol...and i even sat and had coffee with them while i picked wat i wanted ...they were really helpful just great!!

[cassandra-ellen]

I love the girls at NP, but today i went to the store at chaddy, and she didnt know what buffing in foundation was.
Huh?
All well. I heart the girls at Fountain Gate which is only like a 2 minute drive away!

[chantelle8686]

hmm i really need to meet up with some sydney girls and just go on a buying spree in a MAC store lol...anyone game???

[cassandra-ellen]

I would if i was in sydney!!!
I totally want a melb shopping partner! Lol.

[sambibabe]

I am appalled to hear about all those rude MAs! Fortunately, I have yet to encounter a rude MA (touch wood). Visiting MAC store requires my patience - I work 6 days a week and Sunday is the only day I get to go out for shopping and the last thing I need is to line up to test or pay stuff! I hate going to the Chapel St store as it is full of people on Sundays and you can't get any service from TWO MAs. Not great for buying stuff, but fantastic to try out absolutely everything as MAs are too busy to notice you there . In Chadstone, the girl with a long blonde hair someone already mentioned was great and so was the gay guy. Westfield Doncaster was crappy.. The young girls didn't know much about products and many stuff hiding in the drawer, making them unavailable for testing (and have three of the same color lipsticks for testing? doh). It was good to go to a brand new store though.. I got to open all the brand new Paint Pots and made first smears and they weren't even mine! My favorite store has to be Myer Melbourne and Megan is lovey and helpful. You mention something and she will bring everything over and try them on you. There is also another lady in there I like, but I didn't get her name. I had to pay for things really quickly and get out before hubby could find me (and my receipt).

[bAbY_cHiCkEn01]

I love Georgie and Sam at Adelaide Dj's, Which is such a shame coz they were at Myers (I HATE Dj's - SNOOTY BIARCHES!) and I get myer rewards points, so I buy half my stuff at myer (for my brownie points) then go down to Dj's to see G/ S... It's kinda sad but hey I love 'em girls!

At Myers, I love Cassie and the darker girl with lovely, long Luscious , hair.. always forget her name....

[cassandra-ellen]

Well, im really hoping that when i go to Chapel Street next week that i get some good customer service since i will be spending so much! Haha.

[myystiqueen]

Quote:

Originally Posted by cassandra-ellen

I would if i was in sydney!!!
I totally want a melb shopping partner! Lol.

hey hey... pick me..... ^^

but well uhm.... i'm on a makeup ban for a month or so.... i've spent about AU$700 this month... which makes me broke... >.<

so maybe some times later, we could go for a shopping spree.... lol

Quote:

Originally Posted by cassandra-ellen

Well, im really hoping that when i go to Chapel Street next week that i get some good customer service since i will be spending so much! Haha.

well you should... they WILL DEFINITELY take a good care of you if you're buying heaps...

Quote:

Originally Posted by sambibabe

I am appalled to hear about all those rude MAs! Fortunately, I have yet to encounter a rude MA (touch wood). Visiting MAC store requires my patience - I work 6 days a week and Sunday is the only day I get to go out for shopping and the last thing I need is to line up to test or pay stuff! I hate going to the Chapel St store as it is full of people on Sundays and you can't get any service from TWO MAs. Not great for buying stuff, but fantastic to try out absolutely everything as MAs are too busy to notice you there . In Chadstone, the girl with a long blonde hair someone already mentioned was great and so was the gay guy. Westfield Doncaster was crappy.. The young girls didn't know much about products and many stuff hiding in the drawer, making them unavailable for testing (and have three of the same color lipsticks for testing? doh). It was good to go to a brand new store though.. I got to open all the brand new Paint Pots and made first smears and they weren't even mine! My favorite store has to be Myer Melbourne and Megan is lovey and helpful. You mention something and she will bring everything over and try them on you. There is also another lady in there I like, but I didn't get her name. I had to pay for things really quickly and get out before hubby could find me (and my receipt).

yea... totally... if i just wanna look around and play with some stuffs, i prefer weekends cause then they will just avoid us... lol

hmmm.... Megan?? can you describe her?? i have never got the MA's names...

oh and btw.. is it rude if i just wait for the MA whom i know is nice to serve me while actually there's other MA who's available?? if you know what i mean....

[cassandra-ellen]

Quote:

Originally Posted by myystiqueen

hey hey... pick me..... ^^

but well uhm.... i'm on a makeup ban for a month or so.... i've spent about AU$700 this month... which makes me broke... >.<

so maybe some times later, we could go for a shopping spree.... lol

OMG YES! Haha. Let me know when you wanna go shopping!! I so need a mac buddy. haha, all my friends dont understand why i spend my money on mac!

[miss_bailey]

myystiqueen: I semi think thats rude. If it was me I'd just keep looking at stuff untill the one I wanted was ready. But I know what you mean, I prefer to give my sale to girls I know and like. Which I know is kind of bad but dont care.

[simplyenchantin]

Wow I am so glad to find this thread, I could complain about Chadstone MAC counter MA's til the end of time.

I don't know if I should bother getting into it, but one girl there FLATLY REFUSED to help my friend and I, to the point where I asked the blonde guy to help us out, he called the same girl over, and she tried as hard as she could to get out of serving us - she was doing NOTHING. I mean hello, it's your JOB to try out products on customers - she lost a huge sale!

So, now I go to the Chapel St store only. It's seriously less busy. Sometimes you have to wait a little while, but someone will come up to you eventually. I was there last sunday, a lovely guy named Daniel helped me out, he was totally informative, actually taught me how to use certain products that I wasn't going to buy anyway since I already had them - he spent at least an hour with me. He was tall, dark brown shortish hair - couldn't really point out much else about him.

Also, another time I went there another girl with dark hair and GORGEOUS tattoos on her arm/back helped me and a few people I was with, she spent about two hours with us and was really HAPPY to do it. I knew her name but I've forgotten it now... there was also a blonde girl with long wavy hair that colour matched me the same day, she was very nice.

I would recommend any Melbourne person to go to the Chapel st store, especially because they have pro items! I haven't been to the city store or anywhere else though...

Hope that helps anyway!

[cassandra-ellen]

I've had the guy at chadstone. I dont know though, i think he was really nice when i went to buy something but i think he was a bit annoyed when i asked for his advice on blush. Hmmm... not sure.

[lara]

Quote:

Originally Posted by myystiqueen

oh and btw.. is it rude if i just wait for the MA whom i know is nice to serve me while actually there's other MA who's available?? if you know what i mean....

If you want to speak to a specific MA, politely say to anyone else that offers to help you that you're waiting for ________ to become free and ask if they can let _______ know that you're waiting. Don't just ignore the other available MA.