UKers... where do you go to buy your mac?

[cutandrun]

oh no, i wasn't gonna go to the mac in selfridges, i was gonna check out this eyebrow threading thing they have, cos i really need to get my brows done! no way am i gonna go there for mac, especially as the kensington/king's road ones sound a lot better
I would NEVER subject myself to the torture of horrible MAs lol

[cloverette]

*phew*

now i need to learn to distance myself from MAC in selfridges, too, even if it's the closest one to my workplace
but i'd rather spend my money in a store which deserves it... so: no more MAC for me during the week!

[poddygirl]

cutandrun - the Blink Bar at Selfridges is fab! I had my brows threaded there last month and they still look amazing (there is a thread about threading in the Skin & Bodycare section if you want to check it out).

They are located behind the beauty hall in the apothecary section across from the candy!

Have fun and let us know how you do!

[cutandrun]

Thanks so much for telling me that, now I know where to go! It's so cool you've done it, and that you really love it, I'm SO excited now!!! My brows are getting on my nerves, finally going to do something about them! Will post a thread when I come back with the feedback on MAC stores. Going to go out in about 2 hours time, will go to selfridges first for the brows, then kensington, kings road, pro store, and if I have time the one at bank? I think my journey today is gonna be well worth the 4.90 underground travel card

[as_cute_as_pie]

always go to fenwicks up north never been anywhere in london except one make up artist always tells me she likes my top/bag/earrings etc hah clever sales technique

[Sarah]

Cant wait to hear how your MAC day went

[ilexica]

I used to live in London, and I have to say I had the most luck with the King's road store. While I love the pro store for stock (and I still pay frequent visits to it) I found some of the MAs a bit unhelpful. Nowadays I live in Birmingham...The Cannon street store is one of the friendliest I've found.

[caffn8me]

I normally go to the Pro store because it stocks a lot of stuff I need that the other stores don't. I've never had any problems in there and have always found the staff to be very helpful. I also like the High Street Kensington store and the King's Road store. I used to go to Selfridges when I had an office close enough to see it out of my window but won't go there now as my M·A·C Pro discount can't be used there.

[princessOfpOi]

Quote:

Originally Posted by Sarah

Personally my favourite is house of fraser counter at bluewater, a couple of the MA's aint over friendly but there are some really nice ones, its a pretty small counter but IMO one of the best ones i've been to for service/friendlyness

I live near Bluewater so I go often, but it always seems to to me the staff turnover there is quite high,there only seems to be one or two people who are permanant fixtures there..But I agree on all counts about how helpful they are,especially when I took my mum for the first time and she spent nearly an hour agonising which lipstick to buy...She ended up with Pervette..Is Carly the lady with long dark hair?

[Sarah]

Yeah I agree about the staff turnover in there, which is a bit annoying as just when I got to know a MA in there who I felt really understood the type/colour products I liked was so helpful etc all the things you want/need from a MA she disapeared, well at least I havent seen her in there since about last september. But thankfully Carly (yep the one with dark hair) is there now (at least I'm pretty sure thats her name haha I hope so) she's so lovely and helpful, enthusiastic etc I really hope she doesn't leave, as Iam not really keen on the couple of asain ladies that work there, they are nice enough but to me it comes across as if it is just a job to them. Theres also another blonde lady that works there whos really nice too. And AGES ago there was a man that worked there who was also super nice, a bit of advice to that counter stop changing the staff all the time

[Winkcat]

I agree with Ilexica's opinion on the Birmingham store - very tolerant when my 3 and 7 year olds were rolling round on the floor and applying their own lipsticks!! Friendly but not too pushy.

[princessOfpOi]

Even so,she is by far the nicest and most helpful.I'm not to keen on the asian ladies either, I get the same feeling too.I really dont like the staff turnover at all, and very few of the people there seem to make much of an effort with their makeup and that bothers me a fair bit..

[Henna_Spirit]

The nearest counter to me is in kingston there is one MA thats vry nice.She hlped me alot when i got really picky about foundations. There is one asian lady there that always got really nice eye makeup, but she sorts of has a low patience level when you ask her questions lol
dont really liket he city counters, way to busy and to much of a trek for me. I've only been to the pro store once and one of the MAs was a bit of a bad mood. But hey, aren't we all sometimes? lol

[Incus]

The first time I ever went to MAC it was at Selfridges. I didnt really like my experience there to be totally honest. I dont know, it was WAY too busy and over crouded. When it comes to makeup and stuff, I prefer it to be a little quieter... just cos I get all self conscious and stuff...

Then I realised that the MAC counter in the city is like 10mins away from me, so I always go there. The staff are REALLY friendly and helpful. I get on with most of them which is really nice. Plus the fact that there arent THAT many people there, makes me feel more confortable, plus they have more time on their hands so they can do your makeup without rushing, and you can ask questions without feeling stupid. I think that's really important when it comes to MA and makeup in general.

I took my friend down to the covent garden store... it seemed ok there too. But I prefer the city one by far.

Just thought I'd share that...

[tiff]

When you say Mac in the city, which one is that as I dont know London all that well?

[Fizzymartini]

Going back to your very first post, cutandrun:

Quote:

Originally Posted by cutandrun

I live near Brent Cross but I find that the service is really not that great, sometimes the SAs are kinda rude too.

I went to your local Brent Cross today and had a strange reception from the MAs. The first one I approached was very iffy... she seemed extremely unhappy to help me at all. I was asking for recommendations to match something (which I took with me); she just sneered, and pointed half-assed at the colour I was holding, and said "that looks ok" and walked off to chat to someone else. I was pretty put off by her, but I needed an e/s, so I approached someone else.

The new MA appeared reluctant at first, but I think she realised I was serious about buying, so she warmed up and helped me choose and put on shadows. She was really lovely, and really redeemed my visit to the counter. I get the feeling that the other MAs were bullying her a bit though... one asked her to take over with her customer, but she was like "no, wait, I'm helping someone!" I ended up getting a nice haul from her, which made me a very happy bunny at the end!

The one downer is that first MA... my mum (who came with me) said she kept looking me up and down, and sneaking sneering looks my way when I was getting my makeup done, and that my mum wanted to hit her. I have no idea what her problem was, but she made me feel very self-conscious

[dollbabybex]

im from Cardiff, but ive lived in London,and still go there often.

i personally find the Mac on Carnaby street really helpful and excellent.

some staff can be a bit rude, but theres a guy who works there who me and my friend love, he gets really excited about makeup and suggests loads of amazing colour schemes (in a non selling way,if u know what i mean)

theres also an older blonde women, whos great too (sorry i dont know names)

xx


sorry forgot to say, the city store is really great too, i agree.
and never very busy so they have more time for you if you need it.

also my friend had her makeup dont there for no charge,and the women seemed really happy to try out stuff on her xx

[pr1nces583]

i usually go to harvey nics in leeds and theres a great MA there, but i dont know her name.

im off to london soon, so excited bout going to the pro store! im holding off buying any mac till then so i can buy all the eyeshadows i want in the cheaper pan forms

[shuhoniuo@gmail]

The Nottingham store is probably my favourite, the first time I went there I bought a quad and one of the MA's spent about an hour helping me choose which 4 shadows to fill it with - doing loads of colour combinations etc!

I went to the Selfridges counter last week and it wasn't busy (even though it was lunchtime and the Easter holidays) and the MA's were lovely, I was surprised because I've always found them a bit unhelpful in the past, but the girl who helped me was really good

I go to the covent garden store or Bluewater when I have a choice but now the online shopping is working in the UK I go to any counter, have a play with the things I'm thinking about buying and if the MA is rude/unhelpful, I go home and order it online!

[as_cute_as_pie]

selfridges in manchester (trafford one) wasnt too keen on them they seemed a bit bored and couldnt be bothered well one male ma was. on the upside they had a huuuuge counter

[pr1nces583]

im giving meadowhall in sheffield another try today. ill post how it went! last time it wasnt the best experience but we'll see

[pr1nces583]

well, im back from meadowhall! before reading my account you should know that the counter was vvv busy and i did see another customer getting great help from an MA, she even got samples of strobe cream and face scrub stuff.

anyway, i had a browse round, knew pretty much what i wanted. swatched some eyeshadows on my hand and settled on star violet and swish (v pretty together), also picked out blacktrack and sweet sage fluidlines. anyway, at this point id been there bout 5-10 mins and still not been approached, so i had to go to the till and pester the MA who was busy sorting brushes it looked like. he was nice and got me all my stuff, so i guess my only complaint this time was the lack of attention.

[poddygirl]

I'm surprised I haven't seen a post on this yet but I recceived an email from MAC today announcing that the UK site is open and ready for business! Good news for those in the UK with little or no access to MAC counters/stores or those near ones with crappy service!

I've moved back to the US now but I would certainly have been hitting this site hard if I still lived in the UK. Classic it opened after I moved, but hey ...

[as_cute_as_pie]

there has been on mac chat its been up for ages

in reference to above forgot to quote

[poddygirl]

I know the UK site has been up for awhile but thought the fact that the online ordering was now available was new. Has anyone tried it out yet?