Asked & Answered - commonly asked makeup questions There are many great cosmetic topics discussed on this forum. To preserve these helpful and educational topics we have archived them here.
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Specktra Senior
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Join Date: Nov 2005
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If someone was that rude, I'd ask for her supervisor. We are doing them a favor as well by purchasing something from them at full price that would just end up at a CCO for a discount. I am sure the majority of people that ask for the search end up purchasing the items that are found. We are customers after all. Sheesh!
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Specktra Cub
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Join Date: Mar 2006
Location: BROOKLYN;NYC
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yea how long does it take for them to reply when you email them .. i sent one a while ago and it has been like weeks since then .. i got the confirmation one that they recieved it and i would get a reply "soon as possible" but i still havent gotten any response
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Judi
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Join Date: Apr 2006
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Surely it wouldnt be that hard to make a limited amount of discontinued products just for those people who really want them. Rarely when they discontinue colours, there is a new one bought out to replace it and if there is, its generally nothing like the original colour.
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Tribe Explorer, Lara
Join Date: Feb 2006
Location: Sydney, Australia
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Originally Posted by yam900
Surely it wouldnt be that hard to make a limited amount of discontinued products just for those people who really want them.
The cost would be astronomical. They'd lose money hand over fist.
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I love my MAC!
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Join Date: Mar 2006
Location: Mississippi
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Originally Posted by AGB
yea how long does it take for them to reply when you email them .. i sent one a while ago and it has been like weeks since then .. i got the confirmation one that they recieved it and i would get a reply "soon as possible" but i still havent gotten any response
That is exactly what happened to me. I ended up just calling but it is a pain because I am rarely ever able to call during "business hours" and why have it on the website if you aren't going to answer emails!! i sent two. I wanted to have them search for one other thing, but I don't feel like calling again and waiting on the line forever to talk to somebody.
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**Farra**
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aging hipster
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Join Date: Dec 2005
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Well, they must have found some of what I asked for, because they charged my credit card yesterday.
From the amount they took out, it looks like they found one of the MSFs(either Shimpagne or Pleasureflush... probably Shimpagne) and Lucky Green eyeshadow.
I can't wait for them to get here!
None of my other MSFs will be as loved as Shimpagne. *caresses mailbox*
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Specktra Junior
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Join Date: Jan 2005
Location: Pittsburgh, PA
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Maybe you should bake cookies for the mailman  Well hopefully it's Pleasureflush for ya!!
Originally Posted by karen
Well, they must have found some of what I asked for, because they charged my credit card yesterday.
From the amount they took out, it looks like they found one of the MSFs(either Shimpagne or Pleasureflush... probably Shimpagne) and Lucky Green eyeshadow.
I can't wait for them to get here!
None of my other MSFs will be as loved as Shimpagne. *caresses mailbox*
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toby110 on MUA
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aging hipster
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Join Date: Dec 2005
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Is it strange that I actually am hoping for Shimpagne rather than Pleasureflush? lol
Although, if it's Pleasureflush, and I don't like it, I can sell it for 10 Shimpagnes! muahaha
We'll see. Either way, I am EXTREMELY happy.
I probably do owe the mailman some cookies, too. That poor old man has to trek up to my door almost every day with packages of crap I've bought online. 
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Specktra Senior
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Join Date: Feb 2006
Location: Virginia
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I am so jealous Karen! Based on your posts I think I called for Lucky Green the same day you did and I haven't seen any indication I'm getting it...in fact I called on Monday and they said they saw nothing noted in my search.  Congrats to you though -- can't wait to hear how you like it!
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Specktra Junior
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Join Date: Feb 2006
Location: Pittsburgh PA
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Originally Posted by mackandme
I did this for stereo rose - no luck 
ugh i wish could just give you my stereo rose.. I don't like it much.
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aging hipster
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Join Date: Dec 2005
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Originally Posted by Winthrop44
I am so jealous Karen! Based on your posts I think I called for Lucky Green the same day you did and I haven't seen any indication I'm getting it...in fact I called on Monday and they said they saw nothing noted in my search.  Congrats to you though -- can't wait to hear how you like it!
I actually got something in my mail last weekend(2 days before they withdrew the money) saying that they didn't find anything I asked for(pleasureflush msf, shimpagne msf, and lucky green e/s... 1 each).
But they've charged me, so evidently they found something. Whenever it gets here, I'll let you guys know what they sent.
Maybe they just hadn't gotten the info when you called. I called the day after I posted about writing them through the website(didn't feel like waiting for a response). It was 3 weeks to the day, I think, when they charged me.
I hope whatever it is gets here soon!
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Specktra Cub
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Join Date: Sep 2005
Location: Hawaii
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Thanks so much for posting this. I am sure there are more than a few discontinued items that I feel like I just have to have. Hopefully they can search for LE stuff too...
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Specktra Cadette
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Join Date: Nov 2005
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so do they only email you back if they find what you requsted? i emailed them a while ago and haven't heard anything.
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aging hipster
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Join Date: Dec 2005
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Originally Posted by tricky
so do they only email you back if they find what you requsted? i emailed them a while ago and haven't heard anything.
They never did email me back. I'm glad I called. 1-800-387-6707 is the number. Choose option #7.
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Tasche Mädchen
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Join Date: Jul 2004
Location: Pittsburgh PA
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They don't respond via email/phone, you will recieve a letter in the mail.
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aging hipster
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Join Date: Dec 2005
Thanks: 6
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AHHHHHHHHHHHHH!!^!!!!!! IT CAME! IT CAME!!!
wheeeeeeeeeeeeeeeee!!!
shimpagne and lucky green.
TADA!

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Specktra Junior
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Join Date: Jan 2005
Location: Pittsburgh, PA
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YAY!!! Did you grab the mailman and give him a BIG HUG 
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toby110 on MUA
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aging hipster
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Join Date: Dec 2005
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Thanked 69 Times in 62 Posts
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the UPS guy left it at my doorstep and ran away without knocking. lol
I heard his truck leave and ran for the door, though. 
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Specktra Senior
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Join Date: Feb 2006
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OMG you lucky girl!!!!! Enjoy it!! Would love to hear how you like Lucky Green since we have similar coloring...
Last edited by Winthrop44 : 04-14-2006 at 03:41 PM.
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Specktra Junior
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Join Date: Jan 2005
Location: Pittsburgh, PA
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LOL don't you hate when they do that!?! Althouh at times when I've been ordering up a storm mine will kick my door and run back to his truck
Originally Posted by karen
the UPS guy left it at my doorstep and ran away without knocking. lol
I heard his truck leave and ran for the door, though. 
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toby110 on MUA
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aging hipster
Contributing Member
Join Date: Dec 2005
Thanks: 6
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Yes, I hate it!
Only one of my UPS guys is nice. He comes to the door, knocks, says hello, smiles, and all that. The other ones practically throw it at my door. Jerks. >=[
I came home yesterday to another MAC package(a bunch of empty palettes I bought) that looked like it had thrown it from the truck! It was half on its side/upside down against the side railing... and was all beat up. Thankfully, the MSF wasn't in that package. If I had received a shattered Shimpagne, they would've gotten death threats from me. hehe
The one yesterday was delivered by DHL, not UPS, though.
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Specktra Senior
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Join Date: Feb 2006
Location: Virginia
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Second Lucky Green YAY!!!! I got the one I asked for too -- just came this afternoon!!! 
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The Following User Says Thank You to Winthrop44 For This Useful Post:
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Specktra Junior
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Join Date: Jan 2005
Location: Pittsburgh, PA
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Oh I am so jealous...How long ago did you call? I have the 4 week mark noted on my calendar I'm hoping for a MAC surprise, but the anticipation is killing me
Originally Posted by Winthrop44
Second Lucky Green YAY!!!! I got the one I asked for too -- just came this afternoon!!! 
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toby110 on MUA
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Specktra Senior
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I originally called on March 23rd. Funny thing is I called back to check on the status YESTERDAY, and they said there was no activity on it yet. :confused: So that made it even MORE of a surprise today!!!
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Specktra Junior
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Join Date: Jan 2005
Location: Pittsburgh, PA
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Hmm well I called about a week after you did so I'll just keep my fingers crossed, since I guess there's no point in calling to followup!!
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toby110 on MUA
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