Hi I have a short pixie cut and I went to Ricky's because I wanted to bleach out a color job from a photo shoot I did recently. The girl told me what toner to use and gave me the bleach and developer. She told me to only leave the bleach on for 20 minutes since I have short hair and it was colored relatively recently. I followed all of the directions carefully and my hair was definitely uneven after the bleaching. I still toned and the color is more consistent now. However, it's still really yellow and brassy. I don't know if I should go back and get another toner or get lowlights or what?! Also, I applied the bleach correctly with foils and everything but the roots were still lighter than the ends. Is that because my hair is so short?