Re: Mac samples?
some customers are sample whores, asking only for samples, then coming back and asking for another, and another. there called samples, not free minis.
Being in customer service requires patience, compassion and resilience, which most MAs have, but it is unfair to categorize customers, (who are making purchases and requesting samples) into a "whore" or "greedy" category, give them dirty looks and exchanges, and back-biting. Perhaps you should ask your customers why they are frequently asking for samples and not purchasing the full sized product, so you can make an informed decision, as it is better to be informed rather than having your negative attitude, your antagonistic remarks and before you label, marginalize and discriminate them.
Some people prefer sample containers because they have screw-on tops and are smaller than the regular pigment and travel containers and are more travel-efficient and space-savers. If MAC sold empty sample containers at their stores in multiple units, I think people would buy them because of the aforementioned reasons.