Just had my Talent Plus interview for an Estee Lauder position yesterday and found everyone's advice so helpful, I thought I would pay it forward and add to the comments everyone has made.
Absolutely relax and be your best, most confident self. People who sell cosmetics for a living are not only good at makeup artistry, they are also confident in their product knowledge and sales ability. Let's face it, no matter how the company slices and dices it, they want people who are productive and sell well. That being said, they are going to ask you A LOT of questions. The questions are designed to not have a right or wrong answer so that they may decipher if your personality is suited to the position you are applying for.
They will start off asking about your work experience. They will ask you why you are applying for the position. Here are some of the questions you can expect (these are in no particular order):
Do you consider yourself an honest person? How would you rate yourself in honesty on a scale of 1-10? Please give a situation where you acted honestly. What would you do if you saw a co-worker doing something dishonest, like stealing? How would you handle a co-worker that was complaining? How would you handle a customer that was complaining? Give an example of how you turned a negative situation into a positive situation. Do you like to work in a quiet and serene environment or would you like to work in an intense and busy environment? Do you consider yourself a positive person? Rate your positive attitude on a scale of 1-10. Can you give a situation where you acted in a positive manner? Do you like to work alone or as a team? Have you worked in a situation where you have to make goals? Do you make your goals? Do you consider yourself a high achiever? Do you consider yourself an assertive person? Do you think having friends in the work environment is important? Do you do a better job than your co-workers? Do you consider yourself someone who is good at assessing a person or a situation? Give an example where you assessed a person well. Do you prefer to sell from product knowledge or from experience?
And there's a million more questions where these came from. It's amazing what they packed into a half hour. I felt like I gave a pint of blood when it was over lol.
Please keep in mind the job that you are applying for and answer appropriately for that job situation. If you're applying for a job at Macy's Herald Square and say you prefer to work alone and in a quiet atmosphere, don't be shocked if you don't get the position. So answer wisely based on the position you are going for.
Focus on customer service, having a positive attitude, selling well and making your goals and you will be just fine - good luck!