Re: Macy's new return policy... excited?
That policy is the same as Bath and Body Works. You can burn a candle and not like it and we have to take it back, no matter what. You can use a body lotion or shower gel until almost half is gone and they'll still take it back. Thankfully they do draw the line if it's completely gone or looks well used but it's an absolute waste.
Speaking of Macy's, I just went last weekend to return a pair of jeans. I went to the same register I ALWAYS go to, and the girl working took ten minutes to even acknowledge my presence and then when I pulled out the jeans, she rudely interrupted me and said, "I'm not taking those." in the most rude tone of voice! I thought it was because I didn't have the receipt handy so I mentioned that the tags were still on and she interrupted me again to say, "That's not my department. See? Purses." like I was stupid. I tried to tell her I had just come to that same register a week before to return a dress but she kept interrupting me so I snatched up my jeans and left. I would've been completely fine if she hadn't been so rude and just simply said, "I'm sorry, I can't take clothing because that's not my department. If you go to that register over there, they can help you." But no. Uber bitch. I didn't have an attitude and wasn't rude to her to make her act that way towards me. The other thing was even after I moved to a different register, I could still see her and she wasn't doing anything! There was no around she needed to help and she was standing there. If it's true you can't take items that aren't your department, that's fine, but I was just so ticked off at how rude she was.
Back to topic, I totally agree that there should be a time limit on returning items. Unfortunately my jeans were past the time limit even though I didn't realize it. No harm...I'll just sell them to this used clothing store that buys new and used brand name clothes. Problem solved.