check out how "helpful" the people at MAC's website are:
lydia: on a side note. I am getting products from Macy's cos quite cute seems to be delayed on MAC's website.
lydia: how long would it take? cos if its today ro tomorrow i might just order from MAC
Robert: We do not have a confirmed date for this launch. We invite you to click here and register with our Web site to receive notification when this collection launches online.
lydia: im already signed up.
lydia: it seems unfair that its already in Asia and Europe and not in the US first. esoecially considering in the past its always the other way around, and that Macy has it before the official MAC providers
Robert: We appreciate your comments and suggestions as they are very important to us. In order for us to forward your feedback to the appropriate Executives for review, we kindly request that you email us with your comments.
lydia: you guys are losing a lot of costumers by doing this. but ya...
Robert: Is there anything else I may assist you with today while we are chatting?
So... basically.... whatever they dont give a fuck!
Typical CS - BS!
I have a theory - Maybe the other online retailers complained that they are not getting enough sales do to Mac launching first - so they are giving those online retailers (Macys, Nordies) a chance at the first sales. just a thought - & most did order from the other retailers first because of the delay. What else could be the reason