I got hired as a permanent part time Artist for MAC and my first day is the 19th. Yes, DECEMBER 19th. I've never worked for a makeup counter, much less a retail job where I have sales goals. I do work in a restaurant, where salesmanship is important but we don't have any REQUIREMENTS as far as those go. I'm working 19th, 20th, 23rd and 24th!
Christmas Eve! My manager tells me that it's going to be crazy and altogether that first week I won't have sales goals, I'll be 'rotating sales' and doing a lot of learning. I have a few questions ...
What is 'rotating sales'?
How to do you make sure you meet goal/exceed goal? [I REALLY want to do well and be offered a full time position] How do you turn someone coming in for a lipglass into a 60+ dollar purchase? Or eyeshadow?
I know I'm only allowed to wear MAC nail polish and I'm OBSESSED with my nails, and I have a few,and a few dupes but does it have to be one they currently have IN STOCK or can I wear some from past collections? Because I have a few, including Ocean Dip which I know is discontinued and they no longer sell at counter.
What is the hardest thing to learn at counter, besides obviously everything, what is super important for me to pay attention to during my first week?
I'm an NW45 or 7.5/8 in Match Master .. I have done a few looks for people who are around the same complexion as me, but does it get to the point, if a lighter skinned person, or a Caucasian client walks in how will I be able to just eyeball and tell what range she falls in??? I feel like I'd try 100 shades before I got it right!
I go to basic soon [Jan. 16 - 20th] but I want to hit the ground running!
I really, really want to do well .. and not just passing, but exemplary!
Please help! Thanks so much!!