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MAC FAQ: Back2MAC (B2M) - Page 17

post #481 of 510

Re: MAC FAQ: Back2MAC (B2M)

Do you need the box? Or just the actual eyeshadow?
post #482 of 510

Re: MAC FAQ: Back2MAC (B2M)

Quote:
Originally Posted by nikkixoxox View Post
Do you need the box? Or just the actual eyeshadow?
Based on my experiences doing Back to MAC exchanges by mail, they want the compact only, no box.
I even sent in a Satin Taupe that had shattered. The container(compact) was intact, so they accepted it.
post #483 of 510

Re: MAC FAQ: Back2MAC (B2M)

I have a couple empty bottles of brush cleaner in my house. I wonder if I could use those too?
post #484 of 510

Re: MAC FAQ: Back2MAC (B2M)

Quote:
Originally Posted by meika79 View Post
I have a couple empty bottles of brush cleaner in my house. I wonder if I could use those too?
Yep those are good too!!
post #485 of 510

Re: MAC FAQ: Back2MAC (B2M)

I'm trying to empty out the last of my lipglass via the method in this this Enkore Makeup video It's not so easy, haha. Do you guys know if they care if that little wiper is missing? I'm wondering because of what some people have been saying about the little metal pieces and whatnot!

Edit: Well, just turned in my first B2M! I don't know what I was so concerned with. My lipglass, though it still looked like there was a lot of product in it, got accepted. No need to completely empty it out.
post #486 of 510

Re: MAC FAQ: Back2MAC (B2M)

can I B2mac shade stick and liquiq eyeliner
post #487 of 510

Re: MAC FAQ: Back2MAC (B2M)

Quote:
Originally Posted by BeccalovesMAC View Post
can I B2mac shade stick and liquiq eyeliner
Yes, you can.
post #488 of 510

Re: MAC FAQ: Back2MAC (B2M)

Can someone please answer this for me quick?


I'm getting conflicting reports saying you can't B2M for dazzleglass or cremesheens anymore. However, I B2M'd for two cremesheens at the very end of April.

Would I be able to get a lipglass from the Dare to Wear collection (Gimme That) or is that out of the question?

Thanks!
post #489 of 510

Re: MAC FAQ: Back2MAC (B2M)

I just went to my local freestanding store tonight and tried to b2m for a cremesheen glass. You cannot do it anymore. Just for a regular lipglass or eyeshadow now. I was so disappointed!


Quote:
Originally Posted by Kiraling View Post
Can someone please answer this for me quick?


I'm getting conflicting reports saying you can't B2M for dazzleglass or cremesheens anymore. However, I B2M'd for two cremesheens at the very end of April.

Would I be able to get a lipglass from the Dare to Wear collection (Gimme That) or is that out of the question?

Thanks!
post #490 of 510

Re: MAC FAQ: Back2MAC (B2M)

I have a lot of empty depots without the tin inside. When I'm at home in San Francisco, they let me B2M using those all the time. But when I go to school down in LA... the MAC stores over there tell me I need the tin and won't let me use my depots.

What gives? What should I say so that they would let me use my depots for B2M?
post #491 of 510

Re: MAC FAQ: Back2MAC (B2M)

Does someone knows if the stores in London accept empty depots without the tin? I'll be there in a month and I have a lot of empty depots, cleansers etc etc haha.
Do they accept it if you have over 30 depots plus a couple cleansers etc?
post #492 of 510

Re: MAC FAQ: Back2MAC (B2M)

Quote:
Originally Posted by fallenang3l211 View Post
nope! it'd be absurd if they rejected you for no labels. i've brought in dozens of es with no pan and no label.
My MAC store told me yesterday that they cannot accept pots without labels. Should I live chat and get the rules and show it to them? Does that ever annoy them?
post #493 of 510

Re: MAC FAQ: Back2MAC (B2M)

Quote:
Originally Posted by HOTasFCUK View Post
I got a lipstick through B2M but i don't like it......can i exchange it? I got it about 2 weeks ago.
I dont' think you can. They always tell me this is final sale. I was able to exchange one time (within a month) only cuz the lipstick started to go bad. I was lucky but i had to argue with the SA for a bit.
post #494 of 510

Re: MAC FAQ: Back2MAC (B2M)

Quote:
Originally Posted by missmarnip View Post
i tried to return a bottle of eye makeup remover along with some other empty stuffs. at the counter they tolf me that the policy has changed and that they got a new list of returnable items.
a bottles of eye makeup remover (the violet one) is not "B2Mable"

i hope this ain't true!! i have b2m'ed the eye makeup remover many times in the past. I would take this to another SA.
post #495 of 510

is it only lipstick you can get from back to mac

post #496 of 510

Can you Back To Mac something that you got from the Back To Mac program? I've heard conflicting results.

post #497 of 510

I tried at a MAC store and I was told I couldn't do it.  

Quote:
Originally Posted by naturallyfab View Post

Can you Back To Mac something that you got from the Back To Mac program? I've heard conflicting results.



 

post #498 of 510

.

post #499 of 510

Yes, those count.

post #500 of 510

Can I back to MAC an old empty mac quad?

post #501 of 510

CAn I b2m the 15pans refill pallets? 2 of mine broke :(

post #502 of 510

Yes, the plastic that holds the face wipes DO count as a B2M item...I have used that several times...true.gif

post #503 of 510

What i have done with B2M...i prefer going to the MAC studios just because i can choose from a lip stick, lip gloss or eyeshadow...otherwise your only choice is the lipstick icon_eek.gif

post #504 of 510

Once you receive your lip stick from B2M that item is not returnable...

post #505 of 510

:( I just live chatted with an SA on the MAC website (canadian), and she said that holiday set empties (mini pigment vials, lipglass, nail polish,etc) are no longer accepted for B2M. Death and destruction fo rme!! Lol, oh well.

 

And I've also spoken to the MA at my local MAC (toronto), and she said they're perfectly ok with accepting depotted shadows (i.e the clamshell pot without the silver pan).

post #506 of 510

Has anyone done B2M via online/post in the UK? would love your help. E-mailed mac customer services numerous times asking how I should send the products and to what address but never had an e-mail back. I first asked about 6 months ago and I've asked several times since. Would love if anyone could help! I don't live near a counter so don't go to one too often

post #507 of 510

That super sucks. I just found out that MAC Plumful is  a STRAIGHT dupe for MAC Glamourdaze. That super sucks. Siiigh. I just wanna exchange.... 

post #508 of 510

Has anyone B2M on the U.S. site? There are dropdowns to click on what you're sending in and I don't see an option for my empty brush cleaner bottle or select cover up. I don't have access to a store so I need to do it online. 

post #509 of 510

I would Live Chat MAC on the website and see what they recommend, they would be the ones to know! :)

Quote:
Originally Posted by MacNcheese View Post

Has anyone B2M on the U.S. site? There are dropdowns to click on what you're sending in and I don't see an option for my empty brush cleaner bottle or select cover up. I don't have access to a store so I need to do it online. 

post #510 of 510
Quote:
Originally Posted by gildedangel View Post

I would Live Chat MAC on the website and see what they recommend, they would be the ones to know! :)

Thanks. I'll update the thread once I have the scoop.

 

 

UPDATE

 

 

 

 

 

 

 

So basically you can pick anything from the drop-down online if your B2M item is not listed.


Edited by MacNcheese - 2/6/13 at 2:46pm
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