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MAC FAQ: Palettes and Pan-form products

post #1 of 64
6/4/05 at 3:52pm
Thread Starter 
What are palettes?
MAC palettes are slim, black, hard plastic cases that can house multiple pans of eye shadow, blush or sheer shimmer powder.

What palettes are available through MAC?
MAC makes three types of palettes at this time, 4 pan eye shadow, 15 pan eye shadow, and six pan blush. MAC in the past made an 8 pan large eye shadow, when the company still produced eye shadows in both a large and small size. The price for these items seems to vary depending on location, however the prices when purchased through the 1-800 number for MAC are:
  • 4 pan eye shadow $3.50
  • 15 pan eye shadow $12.50
  • 6 pan blush $14.50
What is a pan-form blush/eye shadow?
All eye shadows and blushes that are part of the permanent line with MAC are available in PRO pan form. This means that the product is not housed in the normal flip-top compact as you are used to seeing at the stores and counters, but rather is just the little metal pan that houses the pressed product itself. PRO pan form products are sold in a small cardstock sleeve, and have a magnet and label on the back. PRO pan labels state the color and batch number, but do not indicate texture as the labels on the pots do.

The prices for pan form items are:
  • PRO pan eye shadow $10.00
  • PRO pan blush $14.50
  • PRO pan blushcreme $14.50
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post #2 of 64
10/24/05 at 8:06pm

Pro Palette Question

I want to start depoting my eyeshowes but before I do I was wondering if the whole palette is magnetic or is just the bottom where the eyeshaows go? I wanted to get magnetic strips to put on the inside of the lid to label my eye shadows.
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post #3 of 64
10/24/05 at 8:09pm
Only the pot is magnetic... sorry!
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post #4 of 64
11/6/05 at 7:08pm
Is there a palette that will fit the mineralize shadows??
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post #5 of 64
11/6/05 at 8:14pm
Thread Starter 
Quote:
Originally Posted by FairladyZ
Is there a palette that will fit the mineralize shadows??
Due to the height of the mineralize products, there are not palettes which will accomidate them.
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post #6 of 64
11/6/05 at 8:44pm
That's what I thought. MAC should really come out with one though.
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post #7 of 64
12/9/05 at 4:01pm
Canadian prices would be nice as well.
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post #8 of 64
12/10/05 at 1:54am
Thread Starter 
international prices are listed in the international prices FAQ
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post #9 of 64
12/14/05 at 5:18am
anyone please help!!
do you know if MAC Pro Palettes are made in Indonesia?? I have received this palette instead of the MAC 15pan which i purchased from another gal in a local forum..Now she mentioned that the palette i received is a fake MAC ...i really do not know what to do now...! but its what i indeed receive from her !!

Image: http://img358.imageshack.us/img358/8800/dsc002904hq.jpg
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post #10 of 64
12/14/05 at 2:04pm
Thread Starter 
That's a legitimate MAC 6 pan blush palette.
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post #11 of 64
12/14/05 at 10:07pm
thank you so much for helping me..
am i right to say that MAC Palettes are made in indonesia?

thanks again..
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post #12 of 64
12/15/05 at 2:04am
Thread Starter 
yes, they are.
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post #13 of 64
2/16/06 at 11:56am
question about the 800#:

What is the right number to call from the US, and can anyone call it to order?
I need to buy some 15 palettes soon.

Thank you!


edit: nevermind, I found it myself. And for those that wonder, yes, anyone can call the number to order. I ordered a few 15 palettes from them last Friday.
The number and times available:
1-800-387-6707 available Monday through Friday 9:00am - 5:00pm Eastern Time
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post #14 of 64
4/22/06 at 4:45am
how much are each of the palettes?
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post #15 of 64
4/22/06 at 12:14pm
Thread Starter 
Quote:
Originally Posted by liltweekstar
how much are each of the palettes?

As stated above in the text of the FAQ:
Quote:
What palettes are available through MAC?
MAC makes three types of palettes at this time, 4 pan eye shadow, 15 pan eye shadow, and six pan blush. MAC in the past made an 8 pan large eye shadow, when the company still produced eye shadows in both a large and small size. The price for these items seems to vary depending on location, however the prices when purchased through the 1-800 number for MAC are:

* 4 pan eye shadow $3.50
* 15 pan eye shadow $12.50
* 6 pan blush $14.50
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post #16 of 64
4/22/06 at 3:01pm
^ sorry about that. i just remember reading that stuff extremely late. thanks.
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post #17 of 64
4/26/06 at 3:18am
Hey there!Do Milani blushes fit in the 6 pan blush palette?
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post #18 of 64
5/3/06 at 2:45am
wow...good info thanks
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post #19 of 64
5/27/06 at 11:59pm
Can you get a pan-form eyeshadow anywhere? Even a MAC counter?
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post #20 of 64
5/28/06 at 12:37am
Quote:
Originally Posted by kathee
Can you get a pan-form eyeshadow anywhere? Even a MAC counter?

no. pans are only available at freestanding and pro stores.
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post #21 of 64
5/28/06 at 4:27am

Restrictions

Quote:
Originally Posted by martygreene
As stated above in the text of the FAQ:
They will NOT ship to Alaska, PERIOD. I used that number a couple of months ago. Ended up having to have my order shipped to a third party & paying again to have it reshipped to me

Great deal if you don't live up here though.
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post #22 of 64
6/6/06 at 3:44am
How much is shipping for the 15 pan?
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post #23 of 64
6/6/06 at 10:57am
Thread Starter 
I believe that MAC PRO and ordering via the PRO hotline charges a flat shipping rate, however I do not recall what it is.
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post #24 of 64
6/28/06 at 2:20pm
I'm so excited! Oredering a couple 15's after work today!
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post #25 of 64
6/30/06 at 5:05pm
I'm a total newbie so no one kill me...

The palettes and the shadows themselves are sold separately? Like, you can't just buy a set of, for example, neutral colored shadows in a palette?
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post #26 of 64
6/30/06 at 5:50pm
There are the premade quads and LE palettes , but i have never seen or could even fathom the reaction (or price) to a complete 15 count palette. So to answer your question premade quads, yes there are pre made quads. No there are not any premade x15 palettes. You buy the palette and all the e/s you want in it separately.
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post #27 of 64
6/30/06 at 5:59pm
Ah, okay. Thank you very much!
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post #28 of 64
9/21/06 at 5:56pm
I have a question...

Can I order pan e/s and pan palettes bue phone even though I dont have a Mac-Pro card? If so, is it the same 1-800# or another one? Can I use shipping discount codes by phone?

Thank you!
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post #29 of 64
9/21/06 at 9:42pm
Can I buy my PRO pan form eyeshadows at a Freestanding store, or is it only available in Pro stores?!
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post #30 of 64
9/22/06 at 8:01am
Quote:
Originally Posted by SoHeartc0rex3
Can I buy my PRO pan form eyeshadows at a Freestanding store, or is it only available in Pro stores?!
Pans and palettes are available at any freestanding store, not just Pro stores.
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