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MAC Interviews & Hiring Process - Page 21

post #601 of 1126

Re: MAC Interview TOMORROW w/ Homa

good luck! I had my interview with Homa about 3 years ago. She's a very nice lady so don't worry Wear all black, don't do crazy makeup. Keep it neutral in color but very clean. wear at least 3 shadows, lipliner, lipstick, & lipgloss.
she'll most likely ask you very typical non makeup interview questions that break down your personality or figure out what you'd do in certain situations at work.

your first interview with homa you will not be doing a demo, so leave your friend at home, unless you want her there for moral support
post #602 of 1126

Re: MAC Interview TOMORROW w/ Homa

Good luck!! be sure to post back and let us know how it goes
post #603 of 1126

Re: MAC Interview TOMORROW w/ Homa

Quote:
Originally Posted by LC View Post
good luck! I had my interview with Homa about 3 years ago. She's a very nice lady so don't worry Wear all black, don't do crazy makeup. Keep it neutral in color but very clean. wear at least 3 shadows, lipliner, lipstick, & lipgloss.
she'll most likely ask you very typical non makeup interview questions that break down your personality or figure out what you'd do in certain situations at work.

your first interview with homa you will not be doing a demo, so leave your friend at home, unless you want her there for moral support
Thanks! The interview actually went well. I kept my make-up very fresh neutral and she seemed to like me. She said she would be setting up demo interviews for two weeks from now so hopefully she calls me back. I really want this.
post #604 of 1126

Re: MAC Interviews & Hiring Process

Hi ladies,
I just got a permanent position at the MAC nordstroms in beachwood, ohio!!! I am sooooo excited!!! i love the girls there and (obviously) i love the products--- so i just couldn't be happier!
Just thought i would share my experience- so i may help someone else.
Last summer i went to an open casting call for MAC. I interviewed and was asked to bring a model for a makeup demo the following day. It went well and a few weeks later i was told i would be hired for freelance work. I don't remember all the specifics, but i know it took forever to actually get contacted by the freelance coordinator. If i remember correctly, i had to pester one of the artists about it, until he finally called her and told her to contact me. (FYI- I'm not trying to denigrate the freelance coordinator at all. I love her, she's awesome!! But just know things take a long time with MAC so don't be afraid to stay in contact with the people you know there and just follow up. It's definitely the theme of this narrative)!!
Anyways, in like october i finally signed the freelance papers. I was called once to work and couldn't do it. I didn't hear from them for a few months after that. So in January I called the freelance coordinator and told her i was still super interested in freelancing and to please think of me if she had anything. I starting getting called for jobs after that. I worked maybe 5 or 10 days between Nordstroms and a free standing store (but mostly at Nordstroms). I told all the managers i wanted a permanent position and asked for advice. The Nordstrom manager eventually told me they were going to start looking for a part time permanent artist (this was like 3 months ago). I freelanced for her a few more times and felt like i was definitely holding my own and doing well. Each time i saw her i would bug her about the position and if i wasn't working i would go in every few weeks to ask about it. I basically annoyed her and the assistant manager so much that they promised to call when they started interviewing. So, two weeks ago the manager calls me to set up an interview. I interviewed on the 13th with the manager and assistant manager. I worked with them both so it was really comfortable-- basically, just talking about customer service, the dynamics of the team, selling, Nordstroms, and more customer service. At the end they asked me if i had time to sit down with the manager of the entire cosmetics floor (so i wouldn't have to come back and do it later). I talked to her (just about Nordstroms and customer service again) and then i left. I was told they were interviewing for another week and i would hear from them this weekend about the next stage in the interviewing process. ok, so this past week i got an unexpected call from the MAC retail manager who oversees all the MAC sales in like 4 states. We scheduled a phone interview for the next day (the 18th). She just asked me about why i wanted to work for MAC and about customer service and selling. It was a good interview and i asked what the next stage in the interview process was. she said i didn't have to do an artist interview bc everyone had seen me do makeup and i already did one to start freelancing. (i was really surprised by this bc everyone told me i would need to do a makeup interview again, but i didn't have to). She said they would call me the next day or the day after to tell me their decision. When she said that i was like 95% sure i had the job and was so excited! But, it's MAC, so they always make you sweat a little.
I didn't hear from anyone the next day or the day after that. (My assumption i got the job was certainly not as strong as it had been a few days earlier). Anyways, i finally heard from them this morning and they said i had the job. I was sooooo excited and am just completely thrilled. Quite frankly, i am also a little shocked how quick this process was (def. not in line with the rest of my experience in the company)! My first interview was the 13th and i was told i had the job on the 22nd, but i'm pretty sure the process was expedited bc they know me and my work pretty well.
Anyways, i hope this helps ppl. looking to work for the company! Just always follow up over and over and over again. Make sure they know you and show them how much of an asset you would be to the team!!!!!
post #605 of 1126

Re: MAC Interviews & Hiring Process

I got the call for my third interview last friday and my interview is thursday at 1230pm! Im really nervous I dont know what to do because Ive been here before and BLOWN it. Im trying to be calm but I dont know waht look to do on myself, what to do/say Im just a mess. BUT IM EXCITED!
post #606 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by andicandi3x12 View Post
I got the call for my third interview last friday and my interview is thursday at 1230pm! Im really nervous I dont know what to do because Ive been here before and BLOWN it. Im trying to be calm but I dont know waht look to do on myself, what to do/say Im just a mess. BUT IM EXCITED!
Good luck!!!! Just be yourself, remember that they have obviously seen things in you that they like to have called you back.
post #607 of 1126

Re: MAC Interviews & Hiring Process

so now that i've filled out my freelance paperwork, how long does it take to get a job? i want to get in and start doing some darn makeup!
post #608 of 1126

Re: MAC Interviews & Hiring Process

It takes about 2 weeks to a month for the paperwork to go through. It varies for everybody. Then once you're in th system you just have to wait until a counter calls you to work! =)
Good luck!
post #609 of 1126

Re: MAC Interviews & Hiring Process

my paper work almost took a month and I was called w in days to work at a counter. I actually loved my first day!!!
post #610 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by nursee81 View Post
my paper work almost took a month and I was called w in days to work at a counter. I actually loved my first day!!!
oh yay it finally went thru!
post #611 of 1126

Re: MAC Interviews & Hiring Process

Tomorrow is my 3rd interview! NERVES!!!!!
post #612 of 1126

Re: MAC Interviews & Hiring Process

Good luck! Let us know how it went =)
post #613 of 1126

Re: MAC Interviews & Hiring Process

Waiting game Im so nervous! I'm so scared I didn't get it.
post #614 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by andicandi3x12 View Post
Waiting game Im so nervous! I'm so scared I didn't get it.

Good luck!! =). how was the 3rd interview?
post #615 of 1126

Re: MAC Interviews & Hiring Process

MAC called me in for a interview tomorrow at a macy's counter!! i am extremely nervous!! i know that i love makeup and know most of their products but i am really nervous for the verbal part of the interview!! help anyone??? what type of questions do you think they would ask?
post #616 of 1126

Re: MAC Interviews & Hiring Process

I think it went as well as it could! she asked me what locations i would be interested in and just told me to call the recruiter with any questions I may have until I hear from them. It was really relaxed in the store today but she did say she was interviewing A LOT of people all week so I just have to wait and see.

Quote:
Originally Posted by xStarryEyedX View Post
Good luck!! =). how was the 3rd interview?
post #617 of 1126

Re: I am now a MAC employee! Detailed description of my demo and interview. Long post

blend, blend, blend to no end because blending is your friend... totally made a mental note and spilled that one "casually" on my demo too hhahaha
post #618 of 1126

Re: MAC Interviews & Hiring Process

Good luck girl!

Was your last interview with the MRO? I hope you get it =)
post #619 of 1126

Re: MAC Interviews & Hiring Process

so i went in for a interview today and it was a disaster .. i mean i knew the history and everything else but i really lacked in costumer service skills and they really complemented me on my makeup but to apply for a lower cosmetic counter job and come back... i walked out of there in tears... :-(
post #620 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by Makeup_BeautyD View Post
so i went in for a interview today and it was a disaster .. i mean i knew the history and everything else but i really lacked in costumer service skills and they really complemented me on my makeup but to apply for a lower cosmetic counter job and come back... i walked out of there in tears... :-(
omg are you kidding me??? that's terrible. they're bitches. go apply at a different mac, they're not all like that.
post #621 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by Makeup_BeautyD View Post
so i went in for a interview today and it was a disaster .. i mean i knew the history and everything else but i really lacked in costumer service skills and they really complemented me on my makeup but to apply for a lower cosmetic counter job and come back... i walked out of there in tears... :-(
What a bunch of hoes! Don't take that go apply to other places forget them!
post #622 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by Makeup_BeautyD View Post
so i went in for a interview today and it was a disaster .. i mean i knew the history and everything else but i really lacked in costumer service skills and they really complemented me on my makeup but to apply for a lower cosmetic counter job and come back... i walked out of there in tears... :-(
I was once told that by a cosmetic department manager when I first started as a runner and a major retail company. I still tried out for MAC and didn't get it, but tried later at another counter with no problem. If you have any questions about "customer service" please shoot me a PM.
post #623 of 1126

Re: MAC Interviews & Hiring Process

thank you!!! yes i felt so depressed and disappointed in my self... i mean i know how to do makeup and it just really hurt my feelings that they didnt see how passionate i was to the company and i would of really tried my best to work on my costumer service skills. thank you again! i am still going to be hitting up every MAC store around me even if it is located in another country lol
post #624 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by LC View Post
omg are you kidding me??? that's terrible. they're bitches. go apply at a different mac, they're not all like that.
thank you!!! yes i felt so depressed and disappointed in my self... i mean i know how to do makeup and it just really hurt my feelings that they didnt see how passionate i was to the company and i would of really tried my best to work on my costumer service skills. thank you again! i am still going to be hitting up every MAC store around me even if it is located in another country lol
post #625 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by miss_supra View Post
I was once told that by a cosmetic department manager when I first started as a runner and a major retail company. I still tried out for MAC and didn't get it, but tried later at another counter with no problem. If you have any questions about "customer service" please shoot me a PM.

THANK YOU!! i walked out of there just confused and hurt.. i don't really know how to improve my costumer service skills so i can be able to do much better on my second interview with them. when they ask you to pretend to sell a item such as a water or anything? what is it they want to hear? or they also asked me to name a time where you provided great costumer service and name a time where you lacked in costumer service? and also how the hell do you stay so calm when three very intimidating people are in the room lol
post #626 of 1126

Re: MAC Interviews & Hiring Process

I think when they said customer service skills they meant "retail experience" maybe? Because even though it's great to have makeup experience overall what matters in the end is your sales and if you will be able to sell.
I've seen AMAZING artists at the counter that don't sell much. It's great to have the passion to do makeup, but SHOW them that you are able to sell as well.
post #627 of 1126

Re: MAC Interviews & Hiring Process

Quote:
Originally Posted by Makeup_BeautyD View Post
THANK YOU!! i walked out of there just confused and hurt.. i don't really know how to improve my costumer service skills so i can be able to do much better on my second interview with them. when they ask you to pretend to sell a item such as a water or anything? what is it they want to hear? or they also asked me to name a time where you provided great costumer service and name a time where you lacked in costumer service? and also how the hell do you stay so calm when three very intimidating people are in the room lol
In MAC training they actually teach you how to sell anything... I could sell a bible to an aetheist biker because of their amazing sales training. they call it "FABCE"
F - Feature - list one feature of the product
A - Advantage - list an advantage of that feature
B - Benefit - list a benefit of that advantage
C - Complimentary Item - list an item that would be a nice pair with what you're trying to sell
E - Emotional Connection - list a personal reason why you like the item youre selling...

for example, with selling a water bottle, you could say

"One of the nice things about this particular water is that it's taken from a source where there are no animals present (feature) which means no dirty animal hair, feces, or bacteria will come anywhere near the product (advantage), meaning, there's no chance of you getting sick (benefit). We also sell these mini packets in all sorts of flavors so that you can choose what flavor water you want (complimentary), I personally like this water best because my grandmother introduced me to it many years ago before she passed. (emotional)"

This example is super cheesy, but MAC won't care. Theyre looking to see if you know the general concept of selling, which for most companies just consists of focusing on just the features and benefits of a product. It doesn't matter if you tell them that the water cures cancer, theyre just looking to see if you know how to sell. Hope this helps
post #628 of 1126

Re: MAC Interviews & Hiring Process

Stupid Holiday Weekend!!!! I wanna know if its a yes or no already. This waiting is the worse its so hard to stay positive.
post #629 of 1126

Re: MAC Interviews & Hiring Process

I know what you mean girl!
After my demo I waited about 10 days to hear from them regarding their decision. But my situation it a little different cause I only went through 3 interviews(with Homa, Demo interview and at the same day of the demo with the MRO) but they were doing demos all days with tons of people... so I knew they had to select between a lot people and that it could take awhile.
Good luck!
post #630 of 1126

Re: MAC Interviews & Hiring Process

i dont know what to do im kinda nervous.

ok so i went in a few months ago, i turned in my app i met the store manager and the trainer and they both looked at my portfolio. they said they were going to get ready to start hiring again because of a new counter opening and freelancers were moving to permanent positions. this was months ago. they told me i had to wait to do my demo cause the trainer was gonna be gone for a month doing training somewhere.

so i waited and called left messages for the manager about my app to check the status i heard nothing i was about to give up.

well recently the MAC store manger that i had talked to came into the restaraunt i work at and sat in the bar area where i work at normally. i was like oh you work for MAC she said yes i said lisa right she said yes i then when on to tell her i applied and she looked at my portfolio she was like yes i remember you how r u blah blah blah she said u applied for a freelance position right. i said yes she said dont worry love i remember you we havent hired any new staff yet the trainer has been gone come in in june when she is back and we can set you up for a interview and demo in the same day. i bought her a drink to make sure she remembered me we talked about other things than makeup she had just come from a jewelry show and had these amazing snake pieces she had just bought on.

when she left she gave me a hug and said to make sure i come on and see her soon

im kinda nervous i dont know what to do or how to really prepare for this

some one plz help
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