Re: MA Rudeness/Bad MAC experiences/Rants
I'm happy I found this thread because I had my own rude experience. Anywho...Remember I went in no makeup AT ALL! Just moisturizer.
In February, I decided that I would cave in and use MAC foundation. Alright, so I go to the MAC counter at my local Macy's (literally like 7 minutes by walking) so of course you know I'm going to be there whenever I want anything MAC. So I go and remember that this is New York and this February was a chilly one. So I decide to bring my bestie Jessica with me. So we walk to the counter and I asked the girl who I've NEVER seen before if she can match me. She obviously wasn't that swamped and she kept me waiting for about 20 minutes, even though she wasn't doing nothing but standing like a bimbo looking in drawers for the ten minutes before she actually got to me. I would have understood except that she apparently didn't need anything from the drawers since no one asked her to look and she had no one to ring up(the girls at the counter are loud when they shout what they need to be rang up, this is how I'd know). So I was hoping I would just get this lady I always see there but she was busy so I get this lady I never see before. Her eye shadow didn't look too amazing to me; she just had some good basic skills. So then she asks me what do I need after I told her like 20 minutes ago. So I tell her I would like to get matched and then I tell her I don't like SPF and I ask her if anything doesn't have SPF in it like Face and Body or Studio Tech(correct me if they do though, but it's not shown on the site). So she proceeds to butcher me for almost ten minutes on why am I not wearing SPF and what's wrong with me and just blabbering on how she's Middle Eastern and she wears an SPF of 50 and I'm so fair and all this nonsense. Alright, whatever. So she says she'll match me, leaves for ANOTHER 10 minutes before she finally comes back. She takes two Studio Fix Fluids in NC30 and NC35 to match me to, IN THE DEAD OF FEBRUARY and proceeds to tell me that the NC35 is giving me a nice glow compared to the NC30. By February, my tan is beginning to fade so I would be an NC30 but common sense tells me to tell her maybe she should try the NC25. She tells me oh no no the NC30 is a dead match(at that time, even though I still had some tan left, basically it was just base color now, it was STILL darker than my skin) she's telling me that the NC35 is making me look so glowy and beautiful and oh it's so nice. She keeps going on and on about SPF and all the MAC foundations have SPF and THEN she begins telling my friend that her face is very crusty. So I tell the MA that my friend has dry skin and her foundation was meant for combination and apparently she knows that, I just told her. She starts telling my friend that her makeup is crusting off and oh you're so red buy some yellow powder. I could tell that my friend is just getting so pissed off. So while she's STILL painting me with Studio Fix she's on and on about my friend looking flaky and red and trying to make a freaking sales pitch to her to buy Studio Fix PPF telling her to buy an NC shade and balance out her skin. So she's finally done being the rude queen of the day when she rings me up for a Studio Fix PPF. I told her I'd like Studio Tech and a Blot Powder. She begins to tell me that I'd like the Studio Fix so much better and Studio Tech isn't for me and Blot Powder has no coverage, so I tell her I want the Blot Powder to go OVER the Studio Tech, she says oh no you'll love the Studio Fix. So I tell her may I please have a Studio Fix Fluid and just to keep the powder, I'll take it too. So then she's STILL talking about my friend's skin and proceeds to dust like 19 pounds of Studio Fix PPF in NC30 on my friend, now my friend looks like a yellow orange cheeked oompa loompa. I'm looking like a war painted unblended shade matching victim. As right as she's about to ring me up she asks if I'd like a brush, I say sure can I have a 109 brush. She tells me there is NO 109 and I must have seen a fake, but I can have a 187, 189, or 190. I tell her can she look for the 109 and she tells me no, there is no 109 and I tell her that's untrue, it's on the MAC website. She tells the lady who I HOPED to get to look for it, the lady doesn't look for it, and she just tells her no we don't have those. So the rude queen proceeds to tell me that I've seen a fake and there's no such 109 and how the brush is fake, it doesn't exist, yadda yadda. So I tell her I would like a 190, now she's trying to cajole me into buying a 129 and would I like the short handle version also I tell her no thanks, I already have a powder brush. So she finally rings me up. She then tells me her name which I couldn't understand, mocks me and my friend when we can't say it, and says oh I guess you can't have free lipglasses and free samples now and walks away laughing. I call her to the counter to say thank you and at least be nice and while I know she hears me(no one was around her and no one was at the counter and she was RIGHT there), she doesn't turn. I called her about five times and she doesn't turn, she just walks away. Once I get outside, I realize that the NC35 side of my face was actually orange, and that she had not only upset me, but my friend who could have been a potential customer of her also. Well I never saw her there again, and I've been back a few times so I'm guessing she left or was fired. Either way she was just so rude and unprofessional.
Sorry this was so long but I wanted to get this out. Thanks very much for reading!
i was very frusterated.
