Re: Bad Customers!The other day, oh god. I was helping this very nice woman with a lipstick. She wanted a red one, so I was asking her to swatch Ruby Woo, Russian Red, and MAC Red, as well as a lacquer and lipglass on her hand. Suddenly, this very short girl pops out of nowhere, and in a drone-like monotone voice she says "Can you help me find a blush?" And I said "Sure, I'm with someone here right now, so if you'd like to go look at the blushes, I'll be with you in a minute." I proceeded to point to the blushes for her to browse, and she goes to the eyeshadows. I then had to go to her and direct her to the blushes.
I was finishing up with the woman who wanted the red lips (she chose the red 3d glass which is GORGEOUS) when suddenly the girl came back. I was obviously still helping the woman, but she stepped infront of her and started asking more blush questions in this monotone voice. I had to tell her again to wait for a little while longer.
I checked out the red lips woman and went to the girl at the blushes. I don't usually judge people, but this girl was so weird. She stood there with her mouth gaping open... and like. I don't know how to describe it. She was just so... weird. She first asked how much the blushes were. "17.50 plus tax" I responded. She insisted on rosey cheeks so I took Desert Rose and with her permission I applied some. She looked in the mirror, and her mouth gaping, she said that it wasn't pink enough. I hesitantly chose Dollymix and she wasn't satisfied with the color in the pot. Again she asked how much the blushes were, so again I said 17.50 + tax. I buffed it onto her cheeks and asked her to take a look.
She again said it wasn't pink enough! So I layered it up into her cheeks so it was SUPER pink, and she said it was "okay, but wasn't really rosey". Her mouth was still gaping, and I don't think it was like a condition or anything. I think she was just not self-aware enough to realize it was rude to gape at everything. She asked for the price and I told her 17.50! She then asked how much the brush was and I said 42, then realizing that maybe she had been asking about the brush the whole time? She then asked for the price of the blush again and I was really annoyed. She said she may be back, in this really dead sounding voice, and wandered over to Chanel, Lancome, and Clinique, looking for a brighter blush.
Are you serious?? First she's surprised by the price, then she's not satisfied with the brightness of Dollymix (and layered, that is very bright). Ugh, I was so fed up. I could seriously swear alot about her but I won't. I've never had such a difficult customer. And she wasn't like slow or anything. She was abnormally normal if that makes any sense.
She came back and bought the blush, but again she asked how much the BLUSH was, very clearly. Uhm, 17.50 + tax miss.
I feel like it was so much more difficult than I can explain here.
I'm just glad I didn't lose it while she was there. I kept my patience and stayed nice and tried to be helpful.