Re: Teal Pigment being d/c?
Well maybe its a UK thing. I checked on the UK site and its out of stock. I phoned up a couple of stores and they hadn't heard about it but when I told them that I had recieved an email saying it was being discontinued and I had heard directly from MAC they said then that must be the case. This is the full email I got. So maybe its just a UK thing - dammit!
Dear Ms. Khatri
Thank you for taking the time to contact M.A.C.
Whenever a product or shade is discontinued, it is not done capriciously or without taking into account many important factors. Decisions to discontinue a product are made in response to
consumer preferences and purchasing patterns throughout the country.
Sometimes, a product is discontinued to make room in the line for a more technologically advanced formula.
Unfortunately, we are not able to supply you with Frost Pigment - Teal,
since production has stopped and all inventories have been completely depleted.
Of course, we are concerned when a consumer’s favourite is no longer
available, and we thank you for taking the time to let us know your thoughts and needs. They are important to us and you may be sure they will be shared with all appropriate executives. In the meantime, may we suggest a visit to your favourite M.A.C counter where one of our representatives would be pleased to assist you in finding a comparable substitute.
Once again, thank you for this opportunity to respond to your concerns. We hope you will continue to enjoy and have confidence in our quality products.
Sincerely
Victoria Bamber
Consumer Communications
