I went in for my MAC makeover yesterday, purchased $50 worth of products, tipped the MAC artist...but my shade in the MAC Prolong Wear foundation in NC30 (that she put on me) was not available. She told me that I needed to spend $50 that day and I asked if I could buy a different shade and then exchange it at a different MAC and she told me that all purchases of that day are non-returnable, non-exchangeable.
I wanted the MAC Prolong Wear Foundation from the beginning and I wouldn't have went in for the appointment if not for that...so I opted to get NW25 because I was matched to that at a different counter and it looked perfectly fine. However, when I came back home and tried it, it was wayyy too pink for me so now I'm stuck with a $30 foundation that doesn't match me. It's not completely my fault because I didn't know that they didn't have the foundation in my shade prior to the appointment and I didn't know that I could potentially buy a giftcard instead (my MA never suggested it). What should I do? Do you think I can return/exchange it at a different MAC counter?
I've had my make up done at Mac numerous times before, purchased the $50 worth of products, and have never had trouble returning/exchanging those items.. I can see why they would have a policy that you cannot return them, but Ive never ever had that problem before.. Ive never even noticed on the receipt any verbiage stating that next to the products, and I only remember them showing up on the receipt as if I was normally just buying the product. But def something worth looking into..
