erine1881
Well-known member
Definitely better! She's coming out with the lavish colours in individual pans!
Anastasia Beverly Hills Cosmetics
- Thread starter PixieDancer
- Start date
kimibos
Well-known member
thanks pixie and erine. i just ordered this palette for my mom. i will tell her some of the best in here recommended it.
erine1881
Well-known member
I think she'll love it! I'm excited for some of the colours to come in single form! And it's super slim and easy to travel with!
kimibos
Well-known member
i hope Sienna is one of them, it looks like a perfect crease color.
erine1881
Well-known member
Me too! It is perfect for the crease!, and orange soda is a good substitute for samoa silk for those who missed out on it before it was DCd.
tamikajodha
Well-known member
Did anyone try the concealers?
erine1881
Well-known member
Do a CP!
I ordered a couple of shades since it looks like I fall in between. Ordered over the weekend and I'm still waiting for my shipping confirmation.
PixieDancer
Well-known member
Oh she will LOVE it! Did you get one too? It's the best overall palette I have come across in a long time! I use every shade and it creates so many different looks! And it is hands down the best travel palette EVER! I could take JUST THIS PALETTE and be completely satisfied! It's the one thing that got me excited enough to start this thread!!
tamikajodha
Well-known member
May
erine1881
Well-known member
[@]Yazmin[/@] posted a pic of the display stating they were launching in the fall. She posted it in post #91
GoldenGirl
Well-known member
Am I the only one who's having shipping issues with this company? I ordered the Lavish Palette 9 days ago and have YET to receive a shipping confirmation. I sent a message about the order via their website.. no response. I sent a message to them on Facebook. I was told to contact customer service on the website which I ALREADY DID. I THEN called them yesterday and after getting all kinds of excuses I finally got an email that said my order had shipped, but it wasn't my order. I called AGAIN just now and all I got was more runaround and an email address for "Tom" some customer service supervisor. What kind of operation are they running? I thought I paid with paypal because I was a HOT second away from disputing the charge but I didn't so now I'm out my money and have NO product. Ridiculous!
erine1881
Well-known member
Same here. I ordered 9 days ago and JUST got a shipping confirm today saying my order was shipped thru Amazon (???), but that only one item was shipped (i ordered 2 items), but the confirmation says my order is complete. I read the comments on her IG and people say all sorts of things about missing items or they have questions about their order and that they've emailed multiple times and have gotten no response. Her CS is severely lacking, which is unfortunate for how popular her brand is. Unless you're a popular IG makeup artist who she sends free product to, i guess it's a hassle for you to get service direct from her site. :dunno:
GoldenGirl
Well-known member
I got an email as well, but it was for the wrong order, it was I think the order number before mine, someone in Texas and I'm in New York. I don't care about Brittney Rodriguez's order, I care about mine.
Really a simple "We're backlogged with orders, we're so sorry, we'll keep you updated" would suffice. To say NOTHING, but have time to Instagram all damn day long is insulting. Complaints on Facebook and Instagram are being ignored and deleted (including mine) but she's got time to browse through Instagram and post pictures from bloggers all day long.
Really a simple "We're backlogged with orders, we're so sorry, we'll keep you updated" would suffice. To say NOTHING, but have time to Instagram all damn day long is insulting. Complaints on Facebook and Instagram are being ignored and deleted (including mine) but she's got time to browse through Instagram and post pictures from bloggers all day long.
deadSAVVY
Well-known member
I ordered the lavish palette on the 15th and received it yesterday. I never got a shipped/tracking email either. The envelope it came in was also torn and could've easily been stolen out of. It was alright but I thought the while process was ridiculous. Very poor on their part.
alexisweaver
Well-known member
That's what I'm saying!!!! Just let us know something. It's really aggravating and disrespectful to keep obnoxiously posting photos and answering everyone but those who have questions about their order. It's my first time ordering from her and definitely my last. I get companies have issues with orders and such but I'd be a lot more understanding if you'd just let me know. The way this whole thing has been handled is really poor. I was excited because I do see so many MUAs raving about her product but I guess you have to be one of those MUAs to have a sweet experience and your product right away.
But I am still excited to get my Lavish palette. The colors look great!
I placed my order 10 days ago and never received a shipping confirmation. I called CS today and was given a tracking number. I hope it's for my order. This is not a way to run a business if you want to keep customers. I was hoping to get the contour kit when it is restocked, but I may have to skip it. I wish Sephora carried it.
afulton
Well-known member
I've ordered from them several times and never recall getting a shipping confirmation.
