Haven
Well-known member
I may go to the pop up store to take a look. I think that it opens on or around 12/9.
Kylie Cosmetics
- Thread starter GreenEyedAllie
- Start date
I may go to the pop up store to take a look. I think that it opens on or around 12/9.
elegant-one
Well-known member
Just a minute?! Was it my browser then or what? Why the heck was I stuck there for soooo long!? lol seriously, why? I hate adding info all the time. Well, I'm glad you got that eyeshadow. It looks really pretty.
elegant-one
Well-known member
Yes I did
Awesome!!!!
I had visions of you huddled in a bathroom trying to get through on your phone lol
shontay07108
Well-known member
Oh I was only in there a minute because I was paranoid! I just opened another window to see what would happen and that's when I got through. Afterwards I went to the first window and it was still spinning in that waiting room. Unbelievable.
I see a lot of the collection is still available. That's how it should be.
BrittLuvsMakeup
Well-known member
My order for the matte liquid lipstick mini kit shipped this morning. I'm personally surprised it was shipped first and shipped this fast but I'm not complaining, lol. I can't wait to try Moon, Vixen, and Angel.
It's amazing to me how different everyone's experiences are in regards to the waiting room. Based on the responses here and on the Kylie Cosmetics instagram, it seems like some people can get through almost immediately while others had to wait close to half an hour. There's no rhythm or rhyme to it except either sheer luck or misfortune, lol.
Yeah, it doesn't seem like Smashbox products get as much spotlight online as other brands so I understand what you mean. If you happen to go to the pop up store, maybe you can do an in-person swatch comparison of your Smashbox lipstick and Pumpkin should the pop up store happen to carry Pumpkin.
I'm happy to see that most of the collection is still available as well. Since this is a holiday collection, I feel like it should be available throughout the holidays. I hope that the items that have sold out are restocked so that people who were unable to obtain them can still purchase them. I understand the concept of limited edition collections but a reasonable amount of product should still be made available in the first place. If a product sells out in less than a minute, even if it is limited edition, in my opinion, too little of the product was made. Shopping shouldn't be stressful and companies shouldn't make it so hard for people who willingly want to spend their money to get a product.
It's amazing to me how different everyone's experiences are in regards to the waiting room. Based on the responses here and on the Kylie Cosmetics instagram, it seems like some people can get through almost immediately while others had to wait close to half an hour. There's no rhythm or rhyme to it except either sheer luck or misfortune, lol.
Yeah, it doesn't seem like Smashbox products get as much spotlight online as other brands so I understand what you mean. If you happen to go to the pop up store, maybe you can do an in-person swatch comparison of your Smashbox lipstick and Pumpkin should the pop up store happen to carry Pumpkin.
I'm happy to see that most of the collection is still available as well. Since this is a holiday collection, I feel like it should be available throughout the holidays. I hope that the items that have sold out are restocked so that people who were unable to obtain them can still purchase them. I understand the concept of limited edition collections but a reasonable amount of product should still be made available in the first place. If a product sells out in less than a minute, even if it is limited edition, in my opinion, too little of the product was made. Shopping shouldn't be stressful and companies shouldn't make it so hard for people who willingly want to spend their money to get a product.
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shontay07108
Well-known member
I was wondering if I would get lucky enough to have my order ship today and then I get an email saying they haven't forgotten about me and that the large number of orders has delayed some shipments. Of course. *sigh*
BrittLuvsMakeup
Well-known member
Did you have a single order with multiple items? I ordered all of my items individually so I'm wondering if that has anything to do with the manner in which they may be fulfilling orders or if it's just random.
shontay07108
Well-known member
I had a single order with 3 items.
BrittLuvsMakeup
Well-known member
I see. I'm curious to know if anyone else here who ordered multiple items in a single order got their orders shipped today. Did the email they sent provide you with a time frame in which the order should be fulfilled by?
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elegant-one
Well-known member
My order shipped today at 3:15 pm est.
shontay07108
Well-known member
The quality similar to Colourpop I'd say. They're better than Lime Crime imo. Better staying power and not quite as runny.
Nope. No time frame.
BrittLuvsMakeup
Well-known member
According to Kylie Cosmetics instagram account, the stocking will be free with every $100 purchase while supplies last and her brush set will be released on Cyber Monday for $35. To be honest, I'm a little miffed that the minimum amount you have to spend to get the stocking is so high, especially since she didn't confirm a restock until after the initial holiday collection was sold out. I still would have purchased the products I wanted from the holiday collection on Monday but I held out on buying a few other items (which come out to less than $100) that I could have gotten free shipping and handling on without having to spend $40 to get free shipping and handling (since the free shipping and handling with no minimum was Monday only) in order to get the stocking.
Here's another review of the collection:
[video=youtube;H7pDyf3dxcY]https://www.youtube.com/watch?v=H7pDyf3dxcY[/video]
I'm happy to hear your order shipped! I received shipping confirmations yesterday for the Matte Liquid Lipsticks Mini Kit at 10:48 am est., the Merry Lip Kit at 12:41 pm est., and the Jolly Gloss at 6:47 pm est.. I'm just waiting for the Kyshadow Holiday Palette and the Camo Creme Shadow to ship.
I hope your order ships sooner than later. With the upcoming restock taking place on Friday, I think they should fully fulfill orders already placed before then so they don't get backed up even further with orders.
I'm happy to hear that all of the ladies here got what they wanted! I think a lot of us thought that this would turn out worse than it did (not to say the process was perfect) but in the end we got what we wanted.
Here's another review of the collection:
[video=youtube;H7pDyf3dxcY]https://www.youtube.com/watch?v=H7pDyf3dxcY[/video]
I'm happy to hear your order shipped! I received shipping confirmations yesterday for the Matte Liquid Lipsticks Mini Kit at 10:48 am est., the Merry Lip Kit at 12:41 pm est., and the Jolly Gloss at 6:47 pm est.. I'm just waiting for the Kyshadow Holiday Palette and the Camo Creme Shadow to ship.
I hope your order ships sooner than later. With the upcoming restock taking place on Friday, I think they should fully fulfill orders already placed before then so they don't get backed up even further with orders.
I made it through!!! I finally got through on the restock of the koko kollection and then on top of that i got the minis and the 4 pack of the holiday collection. I am sooo excited!! I can't wait till they come on in!
I'm happy to hear that all of the ladies here got what they wanted! I think a lot of us thought that this would turn out worse than it did (not to say the process was perfect) but in the end we got what we wanted.
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Icecaramellatte
Well-known member
According to Kylie Cosmetics instagram account, the stocking will be free with every $100 purchase while supplies last and her brush set will be released on Cyber Monday for $35. To be honest, I'm a little miffed that the minimum amount you have to spend to get the stocking is so high, especially since she didn't confirm a restock until after the initial holiday collection was sold out. I still would have purchased the products I wanted from the holiday collection on Monday but I held out on buying a few other items (which come out to less than $100) that I could have gotten free shipping and handling on without having to spend $40 to get free shipping and handling (since the free shipping and handling with no minimum was Monday only) in order to get the stocking.
Here's another review of the collection:
[video=youtube;H7pDyf3dxcY]https://www.youtube.com/watch?v=H7pDyf3dxcY[/video]
I'm happy to hear your order shipped! I received shipping confirmations yesterday for the Matte Liquid Lipsticks Mini Kit at 10:48 am est., the Merry Lip Kit at 12:41 pm est., and the Jolly Gloss at 6:47 pm est.. I'm just waiting for the Kyshadow Holiday Palette and the Camo Creme Shadow to ship.
I hope your order ships sooner than later. With the upcoming restock taking place on Friday, I think they should fully fulfill orders already placed before then so they don't get backed up even further with orders.
I'm happy to hear that all of the ladies here got what they wanted! I think a lot of us thought that this would turn out worse than it did (not to say the process was perfect) but in the end we got what we wanted.
I watched this video yesterday. Love this eye look!
Haven
Well-known member
My order from Monday's launch still has not shipped, yet they restocked the website. When I emailed cs asking when my order will ship and about possibly adding a stocking to my unshipped over $100 order, I got a noncommittal bs email response. I might cancel the order. I know that I am being a bit high maintainance, but that irked me for some reason.
laurennnxox
Well-known member
I placed two separate orders on Monday, some regular line stuff and Holiday Collection. My Holiday collection just was delivered today-- but nothing about my other order. I placed the "regular stock" order in the morning, and it shipped out before the Holiday Collection.
I checked my tracking and it hasn't updated since 11/23... :/ And is says something weird like "in transit to destination" with no city or anything. Also, it's ETA was yesterday. The holiday was ETA today and arrived today.
I'm frustrated and concerned. Sent them an email-- hopefully I don't get the run around!
I checked my tracking and it hasn't updated since 11/23... :/ And is says something weird like "in transit to destination" with no city or anything. Also, it's ETA was yesterday. The holiday was ETA today and arrived today.
I'm frustrated and concerned. Sent them an email-- hopefully I don't get the run around!
BrittLuvsMakeup
Well-known member
My orders for the Matte Liquid Lipstick Mini Kit and the Jolly Gloss arrived on Friday. My Merry Lip Kit arrived yesterday. My orders for the Kyshadow Holiday Palette and the Camo Creme Shadow should be here tomorrow.
I hope your order arrives soon. I've gotten that "in transit to destination" status recently on a few of my orders that have been shipped through USPS and usually the next update is that my order is in a city close to my location. I hope that will be the case for you but it is quite concerning that the status hasn't updated since the 23rd.
I'm sorry to hear that you ended up cancelling your order due to their poor response and them not shipping your order in a more timely manner. I looked at the company's instagram page and it seems like many people have the same complaint. I really hope that they have it together for her next major release. I hope you are able to repurchase everything that you want at the pop up store should you still decide to go.
I hope your order arrives soon. I've gotten that "in transit to destination" status recently on a few of my orders that have been shipped through USPS and usually the next update is that my order is in a city close to my location. I hope that will be the case for you but it is quite concerning that the status hasn't updated since the 23rd.
I'm sorry to hear that you ended up cancelling your order due to their poor response and them not shipping your order in a more timely manner. I looked at the company's instagram page and it seems like many people have the same complaint. I really hope that they have it together for her next major release. I hope you are able to repurchase everything that you want at the pop up store should you still decide to go.
laurennnxox
Well-known member
My tracking finally updated today, saying "in transit, delayed." but that it's last location was 11/27 6am in a town nearby. No ETA is listed, so I'm hoping it delivers tomorrow!
