All Cosmetics Wholesale (ACW) = ALL BOGUS MAC: Reported to Corporate

MAC Vigilante

New member
I was the one who contacted Jens7lil1s privately, and she was very kind not to "out" me because I have been attacked, cyber bullied, and flamed for attempting to inform others about the shady dealings of Allcosmeticswholesale.com in the past, and I do NOT need that drama in my life. I was sad to see that her post was disregarded more than her original post about the fake Fafi glass she was sold, in spite of how obvious the bad Fafi fake is. Defenders of ACW have dismissed these items as "factory blemish" products. Here's the problem with that: there's no such thing as a MAC "Factory Blem" item. IT DOESN'T EXIST.

I have made several calls to MAC this week. I first called MAC Pro Online on Tuesday morning, January 21, 2014. I spoke to an agent named Suzie @ 800-866-6464 and asked her if anyone had heard of All Cosmetics Wholesale. I read her the "about" page, condensing as best as I could. I explained the "factory blemish" stories, and how I can find nothing but support for this company online. She was shocked. She told me there is no such thing as a "factory blemish" and she reassured me that MAC only sells to authorized dealers such as free-standing stores and counters with Macy's, Norsdtrom, Dillards, etc. She had never heard of ACW or Suite7beauty.com. She gave me another phone number and asked me to call during regular business hours so MAC can do a proper investigation. I made that call today and here's what happened:

Phone number: 800-387-6707
Option #8
Name of division: MAC Global Consumer Communications
Agent I spoke to: Brandie
Case # 1401070


Brandie from MAC Global Consumer Communications assured me ACW is NOT an authorized dealer, MAC NEVER sells anything in bulk to anyone outside of the known authorized dealers (ACW is not only not authorized, they aren't even known to MAC), and there is no such thing as a "factory blemish" item. IT DOESN'T EXIST. That Tenderling blush in a Hey, Sailor! compact? It is as fake as a $3 bill. Brandie told me MAC does NOT run off test items, or place different pans of permanent colors into the compacts for LE collections or LE colors into standard compacts instead of LE packaging during the pre-release stage. If any such thing were ever created by MAC, they would destroy it, not sell it. DESTROY IT. They do not want anything questionable leaking out to tarnish their reputation. Aside from the rare, occasional "SAMPLE" labeled item sent as press releases, all legit MAC will be uniform in packaging and labeling. All damaged items I have ever received from MAC were either sent back per request or simply thrown out by me per MAC's advice. Damaged items are never resold. Expired items are never resold. I know someone who received one LE item from ACW with a batch code starting with the letter "N" ... MAC has NEVER run off 13 batches of a limited edition item, and no legit "N" batch on an LE blush should exist. I talked to Brandie about all these issues, from the factory blemishes to the "N" batch, and she assured me this is all clear signs of counterfeiting.

I gave her the name of Sheri Butte and the alternate website, but Brandie assured me she didn't need this additional information because the department this would be investigated by can get all that information off the website itself. I was promised something would be done. I asked "is there any way I can call back to follow up on this?" and she said "No, this will be handled internally." Fine with me.

~~~~~~

People have asked me why I care so much. Do you have any small children in your home? I do. My toddler once took a bite out of a MAC lipstick because it smells like vanilla! I now lock up my makeup where my kids can't get to it, but sometimes I slip up and leave my purse open, or something else innocent that could happen to anyone, and my babies get into my things because little kids love mommy's things! Everything sparkly, pretty, and smelling tasty is going to be sampled by my little ones because that's what little ones do. I talked to other mothers, and learned I am certainly not the only one with toddlers who gobble up MAC lipsticks when they get their little hands on the stuff. Counterfeit makeup has been discovered to have dangerously high levels of lead, formaldehyde, nail polish remover, and many other toxins. I imagine most of the ACW is probably safe, but even the slightest chance that 1 item could cause sickness, irreparable brain damage, or even death to one of my babies or someone else's babies is enough reason for me to feel so strongly about this issue. The fact that the cost involved in trying to hunt down these scammers jacks up the costs of MAC every year so we have to pay higher and higher retail fees is even more reason to do this. Isn't it a little ironic that so many people shop with ACW because they feel the MAC retail fees are too expensive, but those fees are only that high because MAC has to spend so much to try to stop sellers like ACW? It's a terrible thing. ACW could be manufacturing their own fakes considering the fact that empty MAC bullet tubes only cost between 10 cents to 50 cents on Alibaba.com. Full-size pre-fab counterfeit MAC lipsticks run about $1.47 each on DHGate.com. Of course ACW seems friendly and "professional" to those who have not complained about anything--they want your money, and there is big money in counterfeiting! Do the math on the overhead, the website costs, and the stock rates if they were buying on a MAC Pro account (40% off retail) and you'll see there's simply no way they could turn a profit for 3 weeks, let alone 3 years if they were selling legit MAC. Pros also have a spending cap of $5000 per year, and the county ACW claims to be in has a local sales tax of 8.8%, so selling $7.99 and $9.99 lipglass isn't just unlikely, it's impossible.

I have heard some defenders talk about the different packaging MAC has used over the years, and this has been used as a common logic tactic by counterfeiters to peddle their wares. 3 years ago, I got stuck with a fake MAC blush off eBay, and that seller told me the same thing--MAC has changed their packaging several times. No, not really. If you would like to see the 3 different bullets MAC has put their lipsticks in, here's a great blogger photo: http://2.bp.blogspot.com/-Lz51c2IybZA/TW66saMg1CI/AAAAAAAABRY/tkO65I5sPYE/s800/MacLipsticks.JPG That's really the only packaging they have used since the 1980's for lipsticks in the core collection.


If you don't believe me please just call MAC Corporate and ask for yourself. I provided the phone numbers I called, but really, it's easy to locate this information yourself on MAC's site and just call: http://www.maccosmetics.com/cms/customer_service/contact_info.tmpl Call and ask "Do you sell anything to All Cosmetics Wholesale? Does ACW carry any legit MAC items that you are aware of? Do you ever sell 'factory blemish' items to be resold to the public? Do you run off "tester" colors in LE packaging?" Call and hear for yourself that this company is lying to everyone. MAC Corporate is open Monday through Friday, 9 am to 5 pm, and they will gladly answer all your questions about ACW, "factory blem" items, wholesalers, bulk sales, etc.Ask them anything you want to know--they are extremely helpful and friendly, and they are the only ones who have the right answers, not ACW, not friends of friends, not internet entities who have developed good reputations after years of being active in Spektra or other forums--MAC CORPORATE. They have no reason to lie to us about ACW and the "factory blemish" claim. They want to protect their good name and protect the public, because if person gets sick from a fake MAC product, it's MAC who gets sued. The counterfeiters just pick up and move shop.

Thank you for your time, and good luck to all of you.
 

mosha010

Well-known member
I thank people like you for fighting the fight. I rather pay extra to swappers or buy the real mac than pay these unsafe "sellers" for fake stuff. I got once for my bday a "lady gaga for Mac liquid eyeliner" I didn't know any better back then. I was so happy to get a Mac item. The eye liner gave me the most horrible allergic reaction. I went to mac to complain and turns out that was a counterfeit item that Mac had never come out with. How embarrassing I wanted to die. But anyway. Thank you for this very informational report and for standing up for your beliefs. Nobody should be made a fool into buying something fake and possibly dangerous trying to save a few bucks
 

MAC Vigilante

New member
Thank you so much, I appreciate your kindness and support. I understand many people have a hard time getting MAC, oftentimes due to international availability and pricing. I also understand that some people have actually filled the majority of their collections with ACW products, and hearing these things reported as "counterfeits" is as bad to some as hearing their husbands are cheating. No one wants to hear they were fooled, or that they wasted money on fakes. It's a bitter pill to swallow. I get it, and I feel for those people. I felt the same way when I received my first counterfeit blush, and man, was it a good fake! I felt foolish, taken advantage of, and I instinctively wanted to defend the product as legit because that was essentially defending MYSELF from appearing naive. Ultimately, a fake is a fake no matter how much money we lose or how disappointing it is to learn. Safety and health trump embarrassment, IMO.

I have spent a lot of time researching counterfeits ever since I bought my first fake NAKED palette in eBay (I stopped this sale before it was completed--the seller played stupid, pulled the auction, and thanked me for bringing it to his attention. He probably just sold it under a new identity). The 1st fake MAC blush was even worse because I really wanted it to be real and I had proudly shown it in a makeup forum. In the end, I am glad I have learned what I have, and I just want to help others end this unsafe, criminal activity. It's only makeup, and it's just not worth risking the health of ourselves and our families over.

grouphug2.gif
 

1drfullycr8ed

Well-known member
Thank you for sharing this information with us! I have purchased a mac lip pencil from them. Being new to makeup period, I would not have been able to tell if an item is fake. I had planned to order more things from them. I am so glad that I didn't purchase any. Thanks again!
 

jens7lil1s

Well-known member
I contacted the numbers you provided me as well and had the exact same replies. I'm very proud of you for posting this. I know it took a lot of time, effort and courage. Thank you so much for all of your wonderful info and help.
 

kimbunney

Well-known member
Thanks for posting. Like I said in a previous thread Sherri Brute is anything but a professional, I no longer give them my business. It sucks to know that their items are fakes because I purchased most of my Mega Metals from them. Sighs.
 

pmoy004

Member
Hi girls, I have never posted on a thread before, but I could really use some guidance. I have been importing MAC to New Zealand (where I'm from) for years. I used to buy from Mary (Marusia on Specktra) but she gave me some other suppliers' details whenshe stopped selling MAC. One of them was Rock-The-Catwalk.com. They arrived and look 100% legit to me (I am really familiar with MAC - I'm a MUA who trained using MAC and I've been an avid collector for years). My problem is this. In New Zealand the beauty community is really cracking down heavily on ANYONE selling MAC (apart from MAC counters).

So I have taken down my listings, but thought I could sell the small amount of MAC I have remaining on the For Sale and Swap / Clearance bin section on this site. What do you think? All then blogs I have read about this particular website say that is IS authetic, but I would appreciate any input. xx
 

Kat Evans

Well-known member
I'm new to mac and was going to place an order from them for some villain stuff I missed. I'm glad I read this first. Thank you.
 

mrsdoubtfire33

Well-known member
The saddest part about people who don't care about buying counterfeit MAC products is that these people have no idea what ingredients they are putting on their lips/body and don't know where the stuff was even made...smh...I have worked in many places that manufacture products and we call rejects "Scrap" they are not sold at a discounted price to ANYONE. The defective items are taken to the scrap bin, broken down and whatever components can be saved off of a defective item (bolt, case, screw, etc...they are save and the rest is destroyed. MAC is a high end company and I will NEVER believe that they would sell knock off products! I've been to that site and some of that MAC stuff is not even the correct color that its labeled with!! Factory Blemish??? More like "Counterfeit Blemish" This reminds me of the time my family went on vacation and there were some pizza coupons in the room left by what appeared to be the owners of the place which was well known in D.C. Well we decided to have pizza one night and was gonna call the place and order pizza & I noticed there was no address on the flyer so I was kind of concerned & I'm glad I was because it turned out...it was not the real pizza joint...it was pizza being made & sold out of a garage using the real company's name & flyers were an exact dupe of the real thing! Disgusting!! Back to the subject.... These same people complain about EBAY being full of counterfeit MAC yet they will go to another site and be fine with counterfeit MAC....smh....carry on folks! carry on!
 

jchait

Well-known member
Wow I was wondering if they were real. Any info on the site glambot.com? I have been told by a fellow IG user that the site I'm asking about is real......however it seems almost too good to be true? Please help I don't wanna get scammed I'm just an honest lipstick junkie in search of a good lippie find :)
 

pumpkinspice

Well-known member
Quote:
How Do I Get Paid
It's easy! We can either send you payment by personal check, bank transfer, or Paypal.
But to maximize your earnings, get paid in Glambucks.

http://www.glambot.com/how-do-i-get-paid/
I would not let these people near my bank numbers
nonono.gif



its a dice roll.. I would not do it, there is a section (here at specktra) I think that has good eBay sellers you can trust to sell authentic MAC, hard to find authentic MAC is not cheap..
heart.gif
 

cakewannaminaj

Well-known member
I have purchased from ACW before only for some playboy cosmetics and hard candy products, all seem okay to me but I was just curious, if they are selling fake MAC, could they be selling all others fake too? but then Playboy and hardcandy is already very cheap, if they are faking it, what is the point?


@pmoy004, which site do you sell your MAC products at?
 

breatheonbeat

Well-known member
P.s. I highly recommend Glambot - All the items I've purchased from them are absolutely authentic and their customer service is top notch.
same here! and i didn't pay for anything i ordered- everything was money i got immediately after trading in, the glambucks :)
they now have nars and other brands- i am assuming it took them a while to obtain those items from people
 

maritza

New member
Thank you for posting this! Unbelievable how do many people have purchased from that website & insist they do sell real MAC
 

Madie

Well-known member
Thank you so much for taking all the time and effort to do this. Whenever I used to go on that site, some of the stuff seemed so sketchy but people kept assuring me that it was all legit. The scariest part is definitely not knowing what the counterfeit products are actually made of. =/
 

Ctupid Cupid

New member
Hi ladies, I am BRAND-NEW here; this is my first response. I am not a MUA; I'm just a make-up enthusiast, and have been since my conception. I've been using MAC products for almost 20 years, and I spend my (ridiculously short) free time investigating frauds on FB and Instagram. That said, about a year ago, I purchased a few MAC items from ACW, and maybe I'm the luckiest person ever, but...all of the products I purchased were authentic. As in, I gave some of them to my niece (who is a MAC-trained, celebrity stylist), and she confirmed their authenticity. Now, ACW might not be a MAC reseller/retailer, but...that doesn't mean that ACW doesn't have some type of arrangement with a CCO or department store to buy shelf-pulls or close-outs or samples or whatever. Just my personal experience and thoughts.
 

crystalunicorn

Well-known member
Hi ladies, I am BRAND-NEW here; this is my first response. I am not a MUA; I'm just a make-up enthusiast, and have been since my conception. I've been using MAC products for almost 20 years, and I spend my (ridiculously short) free time investigating frauds on FB and Instagram. That said, about a year ago, I purchased a few MAC items from ACW, and maybe I'm the luckiest person ever, but...all of the products I purchased were authentic. As in, I gave some of them to my niece (who is a MAC-trained, celebrity stylist), and she confirmed their authenticity. Now, ACW might not be a MAC reseller/retailer, but...that doesn't mean that ACW doesn't have some type of arrangement with a CCO or department store to buy shelf-pulls or close-outs or samples or whatever. Just my personal experience and thoughts.
I understand where your coming from, but I and many others doubt that is the case. Your products could have been authentic, but they also could have been well done fakes. Also, what about the "factory blem" MAC items they sell? MAC/Estée Lauder has messed up products destroyed right away & would never allow them to be sold at any location in store or online or even shipped to locations in the first place. Basically, there is no such thing as a “factory blemish”. They're just bad fakes that are trying to be passed off as authentic MAC. Welcome to the site by the way! :)
 

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