montREALady
Well-known member
It's ridiculous. Sorry for those who missed sleep but I'm glad I didn't. I refreshed all morning though
All Things Sephora
- Thread starter Bcteagirl
- Start date
TwiggyPop
Well-known member
"I refreshed my screen every 10 seconds, had my items in my cart already, was signed into my account and as soon as I hit the very last button to purchase it was gone! I didn't sleep, I didn't eat. And to make matters worse, as soon as I realized EVERYTHING was gone I got a knock at my door from the UPS man. 2 of my Sephora orders showed up.
I'm returning all of it. I will not be shopping with Sephora at all anymore. I have spent thousands of dollars in that store just in the past few months and I feel like I'm waiting in line at a freaking food pantry just begging for morsels. This is how your biggest customers get treated?
I am done!!!"
That's what I wrote to them. I wish I was kidding, but I really won't be spending my money there anymore.
I'm returning all of it. I will not be shopping with Sephora at all anymore. I have spent thousands of dollars in that store just in the past few months and I feel like I'm waiting in line at a freaking food pantry just begging for morsels. This is how your biggest customers get treated?
I am done!!!"
That's what I wrote to them. I wish I was kidding, but I really won't be spending my money there anymore.
califabulous
Well-known member
well at least I got the VIB appreciation sample bag during the 4X points days. Maybe I can be content with that.
*seriously considering returning any product that I still have a box for or that was just ok. Even the empty jars.* can you imagine?? Hi sephora I used this entire jar of moisturizer but I didn't like it. Can I have my money back?"
-ok I'm done
*seriously considering returning any product that I still have a box for or that was just ok. Even the empty jars.* can you imagine?? Hi sephora I used this entire jar of moisturizer but I didn't like it. Can I have my money back?"
-ok I'm done
knightress
Member
I agree. Plus the fact that this promotion came right after the 2x/3x/4x points promotion is undoubtedly leaving a sour taste in people's mouths. True, no one had to buy anything, but given that there were so many rewards, the potential may have created a perception that there was a genuine chance.
DILLIGAF
Well-known member
The only reason I was up was insomnia. For those deliberately made a decision to stay up I honestly feel for you.It's ridiculous. Sorry for those who missed sleep but I'm glad I didn't. I refreshed all morning though
starletta8
Well-known member
I was on the site at the correct time refreshing and nothing ever came into stock... That seems like a crapshoot and not rewards. Twice in a row, Sephora. Take your 11000 points and shove it!
ryan-eh
Well-known member
omg i thought i had a lot of points. I'd be angry if I had that many too
VioletSparkles
Well-known member
I TOTALLY get it. Hang in there.
LiliV
Well-known member
Seriously, I feel like if they refuse to have a decent amount of stock they should say something like "for a chance to win/snag..." bc that's what it really is
montREALady
Well-known member
My consolation is I already bought CPop last week to make it over 1000 pts in the first place, I already have a small Opal and the undereye brightener (haven't even made a dent in it) and don't need the brush (it sheds, right?) and blush
I knew this all along, but I think it's the hype of trying for something and I never rode the Sephora rodeo for something like this so it was an experience...that sucked royally.
We complain about MAC, but at least when we place an order, everything fills out and you literally have to click "submit order". Sephora is ridic in that it showed my name and the rest was blank. I totally didn't realize because I just saw my name and was like "Good to go!"
We complain about MAC, but at least when we place an order, everything fills out and you literally have to click "submit order". Sephora is ridic in that it showed my name and the rest was blank. I totally didn't realize because I just saw my name and was like "Good to go!"
thebloomroom
Well-known member
I placed an order yday to get the VIB thank you bag - i wanted the mini eyeliner for my purse. Will probably return what I bought a f*ck you lollll im sooo annoyed
VioletSparkles
Well-known member
Yeah!!!! Good for you. I feel the same way... The only thing I have to say to Sephora now is pretty much just...
treasuremymac
Well-known member
Im glad to hear you finally won something! And its good to know they actually did a release (even if for only a brief timeNice! When did it show as available? Ive been refreshing and it still shows as "out of stock"
Congratulations! Hope you enjoy it
Quote: Originally Posted by knightress
Thank you very much.
It was completely random to be honest. I've had the 2000 point link open on my phone since last night and have just been refreshing the entire day. Right around 2:56, I refreshed, the website said it was in stock and I added it to the cart I had. I had signed in and checked my address beforehand and then posted on here to let others know the rewards were up.
And thank you. I never really win anything, so this was a nice surprise.
)
dash4
Well-known member
It is annoying that being a Rouge member really has no benefit.. We get an extra product for our birthday present.. big f’n deal.. Someone barely shops there, complains repeatedly and gets rewarded with tons of points.. and is able to get the good prizes.. while loyal customers who spend over a $1,000 - do not get anything besides a bunch of wasted time and frustration.
(PS ~ I am talking about that person who wrote on social media she only has 1,000 points because she complained about last time..I am not talking about anyone here)..
I am tying to keep this in perspective - these are 1st world problems and in the grand scheme of things... they’re insignificant.. but it still baffles me why they play these games..
LiliV
Well-known member
And a quick sell out with Mac is like 10 minutes, I have never seen things sell out in less than 5 seconds (I was going for the Givenchy). I saw someone on Twitter asked if they could release the quantities of each that they actually had, I would also love to know just to get an idea! But I'm sure they never would
treasuremymac
Well-known member
I just called the VIB Rouge hotline (1 855 768 43842) and received this automated message.
"The epic rewards are now sold out. We had extremely limited quantities and they sold out quickly. To ensure that you receive out future beauty promotions please ensure you subscribe to our mail list" or something to that effect...
Right. Because subscribing to your mail list has been SOOOO HELPFUL for this event. They didnt even send me an email announcing the epic rewards were available on the website! Poorly organized.
"The epic rewards are now sold out. We had extremely limited quantities and they sold out quickly. To ensure that you receive out future beauty promotions please ensure you subscribe to our mail list" or something to that effect...
Right. Because subscribing to your mail list has been SOOOO HELPFUL for this event. They didnt even send me an email announcing the epic rewards were available on the website! Poorly organized.
montREALady
Well-known member
