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  1. #511
    Developer Bingo's Avatar
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    Hi @jennyap , will look into this. Are you able to upload a new avatar at all?
    Specktra Developer

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  3. #512
    Senior Member jennyap's Avatar
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    Quote Originally Posted by Bingo View Post
    Hi @jennyap, will look into this. Are you able to upload a new avatar at all?
    I'm not sure, haven't been on my home PC to try but I'll let you know when I get a chance. Weird though as I didn't do anything!
    Jenny

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  4. #513
    Senior Member Anitacska's Avatar
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    @Bingo I still can't upload pictures over 1 MB! Could you please fix this? It's such a pain having to resize pictures before I can post them. Thanks.

  5. #514
    Senior Member Marsha Pomells's Avatar
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    Is there any way that when you upload a profile picture, that a rotate option is available.
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  6. #515
    Senior Member jennyap's Avatar
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    Quote Originally Posted by Bingo View Post
    Hi @jennyap, will look into this. Are you able to upload a new avatar at all?
    I uploaded a new avatar successfully, still not sure what happened to the old one but it was probably time for a change anyway!
    Jenny

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  7. #516
    Senior Member Winthrop44's Avatar
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    All of a sudden i am unable to upload a photo from my iPad. I can select the photo, etc but when I try to upload I get the message database error. This started last week for me. Others have mentioned not being able to upload photos as well over the last couple of days.....I think the comments may have been in the Tom Ford discussion thread.
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  8. #517
    Senior Member Anitacska's Avatar
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    Is anyone actually going to sort out this photo uploading problem???

  9. #518
    Developer Bingo's Avatar
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    Hi Girls,

    Sorry that this is still an issue, it is a bit strange. Will continue to look into it this weekend and update as soon as possible to get this fixed!
    Specktra Developer

  10. #519
    Senior Member elegant-one's Avatar
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    I'm also still having the same typing issues. My ipad doesn't work well with the site
    A girl should be two things: classy and fabulous - Coco Chanel

  11. #520
    Developer Bingo's Avatar
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    Hey guys, I am looking into these issues. Here's an update:

    1) For the "typing issues on iPad", can you tell me are you running the latest iOS software, and what browser you're using (Safari or Chrome). I've personally tried typing on iPad and its working fine. I am actually replying right now from my iPad.

    2) For the "photo uploading issues", I have replicated the uploading issue on my iPad so will now look into fixing it.

    Thanks
    Specktra Developer

  12. #521
    Senior Member Anitacska's Avatar
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    Quote Originally Posted by Bingo View Post
    Hey guys, I am looking into these issues. Here's an update:

    1) For the "typing issues on iPad", can you tell me are you running the latest iOS software, and what browser you're using (Safari or Chrome). I've personally tried typing on iPad and its working fine. I am actually replying right now from my iPad.

    2) For the "photo uploading issues", I have replicated the uploading issue on my iPad so will now look into fixing it.

    Thanks
    Just to clarify, I'm having issues with uploading photos from my computer, not tablet. I use Google Chrome fyi.

  13. #522
    Senior Member Anneri's Avatar
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    Quote Originally Posted by Winthrop44 View Post
    All of a sudden i am unable to upload a photo from my iPad. I can select the photo, etc but when I try to upload I get the message database error. This started last week for me. Others have mentioned not being able to upload photos as well over the last couple of days.....I think the comments may have been in the Tom Ford discussion thread.
    Same for me with my iPhone!

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  15. #523
    Senior Member hitchcockblonde's Avatar
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    Quote Originally Posted by Winthrop44 View Post
    All of a sudden i am unable to upload a photo from my iPad. I can select the photo, etc but when I try to upload I get the message database error. This started last week for me. Others have mentioned not being able to upload photos as well over the last couple of days.....I think the comments may have been in the Tom Ford discussion thread.
    I haven't been able to upload pictures for about a week. I get the same database error.

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  17. #524
    Senior Member Monsy's Avatar
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    same with me. i tried uploading from my phone and computer and i always get database eror

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  19. #525
    Senior Member Anitacska's Avatar
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    This is seriously ridiculous now! Still unable to upload photos over about 900 KB. Is anyone actually going to fix this???

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  21. #526
    Senior Member Marsha Pomells's Avatar
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    Having the same issue with uploading photos.
    Team Purple
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  23. #527
    Senior Member elegant-one's Avatar
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    I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

    AND, I'm still having the typing issue!!!

    No one is paying attention to any of this....
    A girl should be two things: classy and fabulous - Coco Chanel

  24. #528
    Senior Member Monsy's Avatar
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    Quote Originally Posted by elegant-one View Post
    I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

    AND, I'm still having the typing issue!!!

    No one is paying attention to any of this....

    the worst

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  26. #529
    Moderator shellygrrl's Avatar
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    Quote Originally Posted by elegant-one View Post
    I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.
    Sounds like an internet connection issue on your end to me?

    AND, I'm still having the typing issue!!!

    No one is paying attention to any of this....
    I wonder if it's less them not paying attention regarding the typing thing and more like it's something they can't fix, but they don't want to admit it.
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  28. #530
    Senior Member elegant-one's Avatar
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    No, everyone is having the issue that they cannot load photos any more. It's not on my end. This thread alone has post after post that no one can upload photos.
    A girl should be two things: classy and fabulous - Coco Chanel

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  30. #531
    Moderator shellygrrl's Avatar
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    Quote Originally Posted by elegant-one View Post
    No, everyone is having the issue that they cannot load photos any more. It's not on my end. This thread alone has post after post that no one can upload photos.
    The way you described it does make it sound like it's a connection issue. Others who've had trouble uploading have gotten error messages.

    Quick test...

    Report issues, feedback and suggestions with the "new" site here!-powerpuff-shelly-avatar-png
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  32. #532
    Moderator shellygrrl's Avatar
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    And now a test with a larger size photo...

    Report issues, feedback and suggestions with the "new" site here!-20140617-bare-lips-jpg

    (Yes, it shrank it down for the post, but it still uploaded.)

    For those of you who can't upload here, I recommend (for the moment, at least) hosting your pics externally -- Photobucket, Tinypic, Imgur, one of those places. You can upload pics there, and they'll give you BB code to copy and paste into your posts here.
    Last edited by shellygrrl; March 2nd, 2017 at 06:39 PM.
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  34. #533
    Developer Bingo's Avatar
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    Sorry about these issues again, we had seemed to sort it out and it worked from our end but perhaps it needs to be tested more extensively. Looking into it more to make sure it gets fixed for good, sorry for how long it is taking and thank you for your patience
    Specktra Developer

  35. #534
    Senior Member Monsy's Avatar
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    Quote Originally Posted by elegant-one View Post
    I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

    AND, I'm still having the typing issue!!!

    No one is paying attention to any of this....

    the worst

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  37. #535
    Senior Member elegant-one's Avatar
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    Quote Originally Posted by Bingo View Post
    Sorry about these issues again, we had seemed to sort it out and it worked from our end but perhaps it needs to be tested more extensively. Looking into it more to make sure it gets fixed for good, sorry for how long it is taking and thank you for your patience
    I just tried to upload my photos again from a brand new laptop with great connection & it still failed. I just uploaded my photos yesterday successfully so something change from then until today??? It's really frustrating because people here depend on swatch photos. I do not believe the problem is on my end. I have never ever had issues uploading my photos. Everyone has been complaining about it. I hope you can figure it out quickly because we really depend on this here.

    FYI - I use the option to upload/browse photos from my computer. Its very quick & easy to do that way & I prefer to continue to use that method. I also think that we need more communication about the issues/resolve.

    Do you have an allocation/limit as to storage limit here? Could that be the problem?
    Last edited by elegant-one; March 2nd, 2017 at 09:07 PM.
    A girl should be two things: classy and fabulous - Coco Chanel

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  39. #536
    Senior Member lipstickaddict's Avatar
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    Quote Originally Posted by Monsy View Post
    same with me. i tried uploading from my phone and computer and i always get database eror
    I'm having the exact same issue

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  41. #537
    Senior Member Anitacska's Avatar
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    Definitely not a connection issue. I can upload the same photo to Facebook. If it's less than 1 MB, it's fine, but anything bigger, I have to resize it, which is annoying.

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  43. #538
    Senior Member elegant-one's Avatar
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    I can browse my photos & it inserts the image in the open field to the right of the browse button, but when I hit the upload to the site it doesn't do anything. It's like it's not passing the information to the site.

    PLEASE can we get this fixed ASAP!!!? If this issue is not rectified very quickly, it will be detrimental to this site.
    A girl should be two things: classy and fabulous - Coco Chanel

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  45. #539
    Senior Member elegant-one's Avatar
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    Is there a storage quota for photos? Someone suggested that if you have a limit, than maybe that's why I cannot upload anymore pics.

    I really wish there was some help/communication about this.
    A girl should be two things: classy and fabulous - Coco Chanel

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  47. #540
    Senior Member elegant-one's Avatar
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    My tech smart hubs figure out what the problem is. It is a resizing issue. Your button with the tree USED to resize the photos - obviously something is wrong with it. I had to resize the photos - I did 800 - not sure what the tree upload button used to do. It is a PAIN to have to resize the photos & then upload. It was so much easier when the tree button WORKED & did it for you.

    UGH!!!!!!!!!!!!!!!!
    A girl should be two things: classy and fabulous - Coco Chanel

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