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Dawn

Administrator
Staff member
STILL can't upload larger pictures! This really is a joke now! :(

So sorry this has been going on for so long. [MENTION=104517]Bingo[/MENTION] we REALLY need your help here. Unfortunately, this is out of my hands, as well as the Vet Mods and Mods.
 

elegant-one

Well-known member
Dawn, I am so far from a tech mind. But my hubs figured out that it was (at least for me), a sizing issue. I've always used the tree icon/button & it resized my photos from my folders/albums every time. But, I don't think it's doing that anymore so I had to resize them myself & then they would upload using the tree button. Maybe the uploader isn't working correctly anymore like it used to.

Also, I am still getting that typing issue that others & myself have mentioned being a problem..many times.

I have to say, having been here almost 10 years, that it is extremely disappointing that many of us feel like no one has listened to us at all :(
 

Anitacska

Well-known member
Yes, it is definitely a sizing issue. I'm sick and tired of having to resize every picture I want to upload. I'm also extremely disappointed nobody cares about this. :(
 

Dawn

Administrator
Staff member
I completely understand your frustration. You all have contributed so much to Specktra! If I knew what settings to change, trust me, I would have done it the first time you posted. I'm subscribed to this thread and any other of the "issues" threads and get them emailed to me and I see them right away. As a long time staff member here, I too am pretty disappointed. I have put in over 10 years of my own time, helping Specktra. Sad times indeed. Quite frustrating as well. So sorry there isn't something else I can do, aside from alert the powers that be about it AGAIN. Not trying to throw anyone under the bus here, but enough is enough. THIS NEEDS TO GET FIXED if Specktra is going to have any future.
 

shellygrrl

Moderator
Staff member
If I knew what settings to change, trust me, I would have done it the first time you posted.

Dittoing this, especially. I think if any of us mods and admins could have done anything to fix things, we would have done it already.

I still think the typing issue is not something that's fixable by the backend team. I think it's just one of those weird, inexplicable annoyances that happens, for which no one is to blame. (I actually noticed this on a different site recently. It happened when I was switching back and forth between that site (I'll call it Site A) and a different site (Site B) where I was doing some copy-and-paste stuff. I would copy something from Site B, return to Site A, and the typing cursor would return to the beginning of the text box and not to the point where I left off.)

On image sizing, here's another tip: A page or two back I did a couple of image upload tests. The second image I uploaded had a width of 800 pixels, even though the software shrank it down to display it within the post (you can click on it and see it in full size). Before Specktra changed hands and forum software, 800 pixels was the maximum width allowed for image uploads. I think the maximum height was 530 pixels. If you stick within that range, you should be fine to upload here.
 

Anitacska

Well-known member
Dittoing this, especially. I think if any of us mods and admins could have done anything to fix things, we would have done it already.

I still think the typing issue is not something that's fixable by the backend team. I think it's just one of those weird, inexplicable annoyances that happens, for which no one is to blame. (I actually noticed this on a different site recently. It happened when I was switching back and forth between that site (I'll call it Site A) and a different site (Site B) where I was doing some copy-and-paste stuff. I would copy something from Site B, return to Site A, and the typing cursor would return to the beginning of the text box and not to the point where I left off.)

On image sizing, here's another tip: A page or two back I did a couple of image upload tests. The second image I uploaded had a width of 800 pixels, even though the software shrank it down to display it within the post (you can click on it and see it in full size). Before Specktra changed hands and forum software, 800 pixels was the maximum width allowed for image uploads. I think the maximum height was 530 pixels. If you stick within that range, you should be fine to upload here.

I don't have issues with typing, but I disagree on the image issues. I've never ever had to resize my pictures before and I've been using this forum for 7 years.

Also we used to be able to upload several pictures in one go and now it's only one at a time. This site has gone downhill a lot in the last couple of years. :(
 
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elegant-one

Well-known member
I don't have issues with typing, but I disagree on the image issues. I've never ever had to resize my pictures before and I've been using this forum for 7 years.

Also we used to be able to upload several pictures in one go and now it's only one at a time. This site has gone downhill a lot in the last couple of years. :(

This, exactly. I won't post anymore pics until this is fixed. It's waaaay too time consuming to resize each photo, put them into a folder & then upload.
 

Bingo

Developer
Staff member
Hi everyone, sorry about this issue with the pictures. We keep having a fix for it but then it doesn't seem to be working. A lot of is is because the vbulletin software is not cooperating. This will be fixed as soon as we can. I would like this fixed as soon as possible too!
 

Bingo

Developer
Staff member
Hi,

My name's Simon, Bingo is letting me use his account so I can look into the a couple of the issues including the image upload one. I think I know the issue with the images (Its not the forum itself but the size of the images causing the database to fall over when processing them) and have sent him a fix to pass onto the server admin which when its implemented should fix it.

Anyway I'm posting this to ask if you could email me as attachments (as if you embed them inline many email clients will resize them before sending) some of the images that have been tripping the uploader up so when the change is made I can test them.

Please send all images to [email protected]

Thanks,

- Simon
 

Anitacska

Well-known member
Hi,

My name's Simon, Bingo is letting me use his account so I can look into the a couple of the issues including the image upload one. I think I know the issue with the images (Its not the forum itself but the size of the images causing the database to fall over when processing them) and have sent him a fix to pass onto the server admin which when its implemented should fix it.

Anyway I'm posting this to ask if you could email me as attachments (as if you embed them inline many email clients will resize them before sending) some of the images that have been tripping the uploader up so when the change is made I can test them.

Please send all images to [email protected]

Thanks,

- Simon

I can't send you those pictures as I've resized them all to upload here, but basically anything over 950 KB wouldn't upload.
 

Bingo

Developer
Staff member
Ok the fix has been made and I've tested it on a number of devices and browsers and it all seems to be working. If any of you want to test to make sure that would be great.

Now onto the Keyboard Issue. I haven't been able to recreate this so could those who are having the issue please reply with the following information


  • Device and Operating system used (Build Number of the OS will also be useful. On a Mac you access this the Apple and then About this Mac, On Windows on the keyboard press the Windows Key + R and then in the dialogue box that loads type winver and press enter. On iOS its in Settings -> General and look for where it says version. And on Android goto Settings -> About Device and look for Android Version

  • The Browser being used. A build number will also be useful here. On Safari (except on iOS. Don't think you can look it up on iOS). Look for About Safari in the menu brand its in there, Chrome on any device you need to click settings and then choose About. Internet Explorer click the gear icon and choose About. Microsoft Edge click settings and its at the bottom of the settings panel. Should be similar in any other browser

  • How were you trying to post, using the Quick Reply or the Full reply when you click go Advanced

  • Did you quote a post

  • Any other info you can provide that you feel may be relevant

Thanks

- Simon
 

Anitacska

Well-known member
Thank you! I've just tried to upload a picture that's 2.66 MB and it worked, so yay!

The only time I have issues with typing is when I'm replying to a private message and the space bar doesn't register when I'm typing. I can go back and insert spaces between words, but not when typing continuously.

I'm using a desktop computer, Windows 7, Chrome [FONT=&quot]Version 56.0.2924.87.[/FONT]
 
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