Mac Pro - Discount not Working

joty

Member
I was just wondering if anyone else is having problems getting their pro discount to apply to items in their cart? I've added several permanent items to my cart and under each it says "Discount not valid on this item". This is on the Canadian website. I just want to make sure there isn't something wrong with my account and this is a technical error on MAC's part.
 
C

carriemcmakeup

Guest
I was just wondering if anyone else is having problems getting their pro discount to apply to items in their cart? I've added several permanent items to my cart and under each it says "Discount not valid on this item". This is on the Canadian website. I just want to make sure there isn't something wrong with my account and this is a technical error on MAC's part.


Yes this is happening to me too! I sent them an email to see what's up...glad I'm not the only one! website glitch :confused:
 

SydVicious

Well-known member
I have been having a hell of a time with MAC online. I was trying to renew my expired PRO account and it took 6 weeks when the email said it would take 2. I finally got my PRO account up and running and then my discount was not showing up. I called them, again, yesterday and she said they are having a glitch in the system. The same thing they said when my renewal was taking so long.
 

ms.mad

Well-known member
I called today, pro discount not working. They said there was a glitch with their server. Said it should be fixed in 24 hours. I am not a fan of the website since they changed it. There have been so many problems since the new design. It makes shopping annoying- aggravating instead of fun and exciting!
 

joty

Member
Thanks for the replies! I was getting worried that something was wrong with my account. Super annoying. Hopefully it's fixed soon.
 

VintageAqua

Well-known member
I called today, pro discount not working. They said there was a glitch with their server. Said it should be fixed in 24 hours. I am not a fan of the website since they changed it. There have been so many problems since the new design. It makes shopping annoying- aggravating instead of fun and exciting!

Has anyone's account been resolved yet? I've been checking my account daily for the last few days and as of today, it's still glitching.

Thanks!
 
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