Question about exchanges...

[minakokanmuri]

hi all. my mom bought me a studio fix powder for my bday, but it's the wrong shade. she lost the receipt for it, but i'd like to exchange it for one that matches me better. is this still possible without a receipt? i mean, it's obviously from mac and i've only used it twice. thankees for your help.

 

[MAC_Whore]

Stores and counters have different policies. You should call the counter to ask.

 

[erine1881]

like jen said, it depends on where she bought it. mac stores have different policies than counters, and different counters have different policies.

 

[lara]

When in doubt, call your local counter/store and confirm it with them.