1-800 # question...

[Krystle]

I have a few things that I need to return to them and some other things taht I want. Do I pay postage if I do an exchange?

I am trying to decide if I should place a new order today and send the other stuff back later on...

 

[Hikaru-chan]

I think you would have to pay postage to send the items back.

 

[Krystle]

Yeah, I know I will have to pay postage to send it to them, but I mean the things taht I am exchanging for, will they charge me shipping to send them to me?

 

[Demosthenes]

Nope, I don't think so. Also, if it was their fault, IE they sent the wrong color, they will send you a sticker that lets you ship to them for free too.

 

[Krystle]

Thats what I thought too

It wasnt their fault, just the wrong shade and it was hyper real powder so I couldnt test it