BinkysBaby
Well-known member
I'm having a dilemma.
I purchased the 182 Buffer Brush about six months ago and it sheds like crazy....I'm mean super sheddage (I know that isn't a word).
I have other brushes that I've had for yeeeeaaaarrrrssss and have never experienced this.
So I e-mailed MAC and they said that they would send me a pre-paid label to return the brush for their review.
What does that mean? I'm I getting a replacement? Why can't I just take it back to Dillards and get a replacement.
On top of that, I will have to be without my brush for an unspecified period of time.
I feel like going to buy a new one in the interim but I know that's ridiculous.
Is this standard practice? Should I call and speak with someone? What should I do?
I purchased the 182 Buffer Brush about six months ago and it sheds like crazy....I'm mean super sheddage (I know that isn't a word).
I have other brushes that I've had for yeeeeaaaarrrrssss and have never experienced this.
So I e-mailed MAC and they said that they would send me a pre-paid label to return the brush for their review.
What does that mean? I'm I getting a replacement? Why can't I just take it back to Dillards and get a replacement.
On top of that, I will have to be without my brush for an unspecified period of time.
I feel like going to buy a new one in the interim but I know that's ridiculous.
Is this standard practice? Should I call and speak with someone? What should I do?