Brushes Shedding
- Thread starter Dia
- Start date
JLEEMARKOWITZ
Well-known member
i would take it back! this has not happen to mine,but i do use mine with a rather light hand...
bottleblack
Well-known member
I get 1 or 2 hairs coming off when I use mine too. I've only had it since December.
user3
New member
Take it back. MAC guarantees their brushes so you should have no problem exchanging it.
Just to make things eaiser I would do a live chat on MAC and print that out to take it with you to the counter. Also I know many times that the live chat will offer to send you an envelope to send the 187 back and they will replace it.
Just to make things eaiser I would do a live chat on MAC and print that out to take it with you to the counter. Also I know many times that the live chat will offer to send you an envelope to send the 187 back and they will replace it.
MargaretD
Well-known member
Quote:
I like the Px bronzer brush better. It is thicker/denser than MAC and cheaper (about $10).
| Originally Posted by Dia My beloved 187 is shedding like there's no tomorrow. Every time I use it there's about 4 or 5 hairs all over my face.
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I like the Px bronzer brush better. It is thicker/denser than MAC and cheaper (about $10).
Dia
Well-known member
Quote:
I actually did a live chat after I posted this, and they said that it was normal for them to shed. That's even after I told them it's to the point where there's actually a white stripe down the side.
I'm hoping to head up to my counter again around the 12th so I'll bring it with me then. It figures that my most expensive brush sheds like mad, yet my Tailormade ones haven't lol.
| Originally Posted by 'Nessa Take it back. MAC guarantees their brushes so you should have no problem exchanging it. Just to make things eaiser I would do a live chat on MAC and print that out to take it with you to the counter. Also I know many times that the live chat will offer to send you an envelope to send the 187 back and they will replace it. |
I actually did a live chat after I posted this, and they said that it was normal for them to shed. That's even after I told them it's to the point where there's actually a white stripe down the side.
I'm hoping to head up to my counter again around the 12th so I'll bring it with me then. It figures that my most expensive brush sheds like mad, yet my Tailormade ones haven't lol.
midnightlouise
Well-known member
That stinks.
I've been lucky not to have any problems yet *crosses fingers* and 5 hairs every time seems excessive so hopefully you won't have any problems taking it back.
allan_willb
Well-known member
the ferrule on this brush is one of the strongest among all of the mac brushes.The hairs are held in very tight and it feels very strong and durable.I think u got a dud.
spendtoomuch
Well-known member
Mine has not shed at all. I would take it back.
user3
New member
Quote:
OH I would cause a BIG stink and make the exchange it!
Shedding is normal for any brush but major shedding should not happen at all!
If I get time I'll do a live chat and see what outcome I get. If I get a good one like I usually do I will PM you with what you can do.
| Originally Posted by Dia I actually did a live chat after I posted this, and they said that it was normal for them to shed. That's even after I told them it's to the point where there's actually a white stripe down the side. I'm hoping to head up to my counter again around the 12th so I'll bring it with me then. It figures that my most expensive brush sheds like mad, yet my Tailormade ones haven't lol. |
OH I would cause a BIG stink and make the exchange it!
Shedding is normal for any brush but major shedding should not happen at all!
If I get time I'll do a live chat and see what outcome I get. If I get a good one like I usually do I will PM you with what you can do.
MisStarrlight
Well-known member
My 187 & 129 both shed when they were new. They don't anymore though...maybe use it a bit more & it'll stop.
Dia
Well-known member
Quote:
Awesome, thanks
I've sent off an email seeing what they'll say. I'm going to bring the brush up with me next time I head to the counter. I really wish I had thought of it when I was there last week though!
Hopefully your livechat will be more productive than mine. I never seem to get anywhere with that or emails :S
| Originally Posted by 'Nessa OH I would cause a BIG stink and make the exchange it!
Shedding is normal for any brush but major shedding should not happen at all! If I get time I'll do a live chat and see what outcome I get. If I get a good one like I usually do I will PM you with what you can do. |
Awesome, thanks
I've sent off an email seeing what they'll say. I'm going to bring the brush up with me next time I head to the counter. I really wish I had thought of it when I was there last week though!
Hopefully your livechat will be more productive than mine. I never seem to get anywhere with that or emails :S
Dia
Well-known member
Quote:
I did a live chat at first and they didn't really say much, just to make sure I clean it properly (which I do). Try taking it back to the counter/store you bought it at first, and if that doesn't work just email them.
| Originally Posted by rnsmelody im having the same problem too.. it sheds about 2-5 hairs everytime i use it. but i dont have the reciept for it so i dont know what i should do.. should i just do a live chat or email them about it.? thanks |
I did a live chat at first and they didn't really say much, just to make sure I clean it properly (which I do). Try taking it back to the counter/store you bought it at first, and if that doesn't work just email them.
