I don't generally take too many of the sephora reviews to heart because of stuff like that.
I reviewed one product (I believe it was a dry shampoo) because I didn't like the residue it left and thought people should know and sephora emailed me and said that it was not going to get posted because it was a mechanism problem, not the actual product. Which doesn't even make sense because you need the bottle to distribute the product, and the product was the thing that left the residue.