Liquidlast Liners are NOT permanent?? (*LL ARE PERM!)

TwinkPink

Active member
They're up on the website and have the little triangle
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I thought they would be permanent.
 

aziajs

Well-known member
I just did a live chat and she said that she was under the impression that they were permanent too but she is going to bring it to someone's attention.
 

asteffey

Well-known member
UH OH

Hello. Thank you for your interest in MAC Cosmetics. My name is Vanessa. How may I assist you?
Amber: i thought the liquidlast liners were permanent.. and on the site they say limited?
Amber: im getting a little sad haha
Vanessa: Yes, I am sad too! They are limited edition.
Amber: oh NO!
 

clocked

Well-known member
they're not
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i also did a livechat on MAC and the woman told me that they're limited.
 

pumpkincat210

Well-known member
Ack. I'm seriously getting mad that M.A.C. has so many releases..4 limited edition collections in 1 day? Nothing is ever permanent anymore..their quality starts to lack and things go missed when they put out so much and so little of each.
 

AudreyNicole

Well-known member
Quote:
Originally Posted by pumpkincat210
Ack. I'm seriously getting mad that M.A.C. has so many releases..4 limited edition collections in 1 day? Nothing is ever permanent anymore..their quality starts to lack and things go missed when they put out so much and so little of each.


I couldn't agree more! I was kinda releaved about the fact that these were supposed to be permanent, because I want almost every color. Now, I have to pass on things I really want because there is no way that I can afford it all, not with things coming so close together. I am so sad now
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samila18

Well-known member
bad news!
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from my live chat-
Samantha: I bet they will.. are the Liquidlast liners permanent?
Amy: Liquidlast Liner is limited edtion
Amy: Sadly

oh no!
 

as_cute_as_pie

Well-known member
it seems so silly since loadsa people love them (hey they might grow on me
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) but hey if they notice the popularity of them they might get made permanent
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since mac has no liquid liners well 1 but u dont hear many people raving about them
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Parishoon

Well-known member
Chat InformationOne of our Artists will be with you shortly. At the end of this chat session, you may request to have a transcript of your chat sent to you via email by completing our Exit Survey.
Chat InformationHello. Thank you for your interest in MAC Cosmetics. My name is Sara. How may I assist you?
Pari: Hi Sara, how are you?
Sara: Hi Pari--I'm great today, thanks! How can I help you?
Pari: I'm having a panic attack. I went to order my sundressing & was looking at the liquidlast liners & they're marked limited edition.
Pari: Is that true? I was under the impression they were permanent
Sara: I thought they were permanent shades too. I think it's an error on the website.
Pari: Is there a way to find out if it's an error or they're actually limited edition?
Sara: I'll contact the manager and see when they are going to fix that online. All the shades are available now though-this collection just launched online today.
Sara: You can call Consumer Comm at 1-800-387-6707 if you need to know right away.
Pari: Okay, thanks.
Pari: Have a nice day.
Sara: No problem. Is there anything else I may assist you with today?
Pari: Nope, that was it.
Sara: Thank you for using our Live Chat Forum today, Pari. Should you have further questions, please don't hesitate to contact us.

Calling Consumer Comm in a few minutes to find out the deal on this! I'm gonna boycott if it's true. No liquidlast for me
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ETA: called, "message 49" hung up on me, will try later, they apparently have heavy call volume...which of you is on 3 diff work lines, & a cell phone? 8)
 

turtle_pixie_

Well-known member
i bought some today and wanted aqualine but they were out, and i was told they were perm. and they'd be in in a few weeks, oh no, i love them too much!
 

AudreyNicole

Well-known member
Here are the results of my livechat with Sara...
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I am so confused... which is it?

Hello. Thank you for your interest in MAC Cosmetics. My name is Sara. How may I assist you?
Audrey: Hi Sara. I was under the impression that the new liquid liners were permanent, but I see on the website they are listed as limited...
Audrey: are they limited or is it a glitch?
Sara: Glitch online, it's being corrected now. They are Permanent!
 

*MaC WhoRe*

Well-known member
Ha!!!!! Take a Look at this Gals!

Thanks to Audrey!!!
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One of our Artists will be with you shortly. At the end of this chat session, you may request to have a transcript of your chat sent to you via email by completing our Exit Survey.
Hello. Thank you for your interest in MAC Cosmetics. My name is Vanessa. How may I assist you?
Gina: Hey Vanessa!
Vanessa: Hello there!
Gina: Are the liquid last liners really LE?
Gina: an MA at my counter told they were permanent
Gina: ?
Vanessa: I'm sorry for the confusion.
Vanessa: They are limited edition.
Gina: OH NO!
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Gina: Why?
Vanessa: Most of our collections are limited editions.
Gina: Thats horrible, well thanks for your time
Vanessa: We are never told as to why. Sorry for the disappointment.
Vanessa: Thank you for using our Live Chat Forum! Should you have further questions, please don't hesitate to contact us.
Gina: My friend says she
Gina: spoke to Sara moment ago, and was told they are permanent through the live chat?
Gina: Hello. Thank you for your interest in MAC Cosmetics. My name is Sara. How may I assist you? Audrey: Hi Sara. I was under the impression that the new liquid liners were permanent, but I see on the website they are listed as limited... Audrey: are they limited or is it a glitch? Sara: Glitch online, it's being corrected now. They are Permanent!
Vanessa: Okay, I just got word!
Vanessa: Yes, they are permanent.
Gina: yay!!!
Vanessa: Is there anything else I may assist you with today?
Gina: you just made my day!
Gina: thanks Vanessa
Vanessa: You are very welcome!
Vanessa: Thank you for using our Live Chat Forum! Should you have further questions, please don't hesitate to contact us.
Gina: Buh bye!
Thank you for chatting with us. If we can be of further assistance, please contact us again.
 

user2

Well-known member
LOL maybe MAC itself is so used to their only LE collections that they even mark permanent collections as LE!
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Vicky88

Well-known member
Whaaaaaaaa this is kinda annoying me.

My live chat, just done 30 seconds ago:

Vicky: Hi, I bet you're sooo sick of this question but so many people have bee told different things so I was just wondering if there was a definite word on whether the liquid lasts are perm or LE??
Marci: Hello Vicky! Â The Liquidlast Liners are a permanent part of our line. Â We are currently working on fixing the information on the web page.
Vicky: YAY!! I'm so glad! I'm sure I'm the 50 millionth person to ask but I got one today and it's soo good and if they were limited I'd have to rush out an buy 3 of each one! haha
Marci: Is there anything else I may assist you with today?
Vicky: No that's all!! Thank you for your help Marci!
 

KJam

Well-known member
Liquidlast - permanent!

Chat Transcript
info: One of our Artists will be with you shortly. At the end of this chat session, you may request to have a transcript of your chat sent to you via email by completing our Exit Survey.
info: Hello. Thank you for your interest in MAC Cosmetics. My name is Jennifer. How may I assist you?
Kim: I have a couple of quick questions about the liquidlast liners - are they really limited edition? (I have heard conflicting information)
Kim: Also, on the pro site, my 40% discount is not applying with these
Jennifer: Hi Kim. The Liquidlast liners are permanent, and it is just a flaw on the site. It will be fixed shortly. I apologize for the the confusion.
Jennifer: As far as your Pro Discount, I apologize, but I cannot tell you why that is happening. I suggest that you call them directly.
Jennifer: Do you have their contact information?
Kim: Whew - good thing - even with my discount, sweetie cake and sundressing are kiliing me!
Kim: Yes, I have contacted them - thanks so much!
Jennifer: I know!
Jennifer: Great, you are welcome!
Jennifer: Thank you for using our Live Chat Forum! Should you have further questions, please don't hesitate to contact us.
Kim: Have a great day!
 
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