NatalieMT
Well-known member
I saw the other thread here about MUA too, seems I'm not the only one with problems!
I have not been swaplifted, more a parcel I was supposed to receive may have got lost in the mail. I've been sent a scan of the proof of postage and tracking details of the item (the tracking isn't much use though to be honest!), so I trust the lady I swapped with is honest and genuine. But it's been a few weeks and she's received the parcel I sent to her but I haven't had anything back. It could still turn up I suppose, which would be the best scenario!
I'm not angry over it because millions of items go missing in the mail every year, it can't be helped but it's a problem because I'm out of pocket if you will. What is the etiquette in these situations, in terms of a solution both sides can be happy with? I've been lucky in that this hasn't happened to me before, but now it unfortunately has I'm not sure what to do. I presume it wouldn't be down to me to put in a claim with the post office anyway, as that is usually down to the sender.
Thanks! x
I have not been swaplifted, more a parcel I was supposed to receive may have got lost in the mail. I've been sent a scan of the proof of postage and tracking details of the item (the tracking isn't much use though to be honest!), so I trust the lady I swapped with is honest and genuine. But it's been a few weeks and she's received the parcel I sent to her but I haven't had anything back. It could still turn up I suppose, which would be the best scenario!
I'm not angry over it because millions of items go missing in the mail every year, it can't be helped but it's a problem because I'm out of pocket if you will. What is the etiquette in these situations, in terms of a solution both sides can be happy with? I've been lucky in that this hasn't happened to me before, but now it unfortunately has I'm not sure what to do. I presume it wouldn't be down to me to put in a claim with the post office anyway, as that is usually down to the sender.
Thanks! x