Today was a pathetic day...
I will NEVER be giving any business to this CCO ever again.
Apparently, even though they have NO proof that I have ever been in that store, have been banned from buying certain products. They don't know my name, and I'm sure "white girl with brown hair" isn't proof of anything, but a manager can over the phone, ban me from buying stuff.
I was buying two palettes, 3 shadows, and a mineralize. The sweet heart older lady that works there (I love her, and pity her for working in such a terrible place) rang me up, came to over $100. This young girl poked in and went "you can only buy 3 eye products at a time." So the older lady was like "I thought it was particular products." I said ok, that's fine (I'm a cheery happy person, so this was no big deal to me to put an item or two back), take the mineralize one off. The young girl then stares at me and goes "I'm calling the manager." I was thinking that's kinda of excessive, I don't care if I can't buy that item. Like the older lady, I thought it was 3 of each particular product, but this CCO NEVER has their rules straight.
This is when I said "On Thursday I got 3 palettes and 2 shadows, and it was fine." ---> NOT proof I was ever in there btw.
Well, I don't know what the phone conversation was, but the younger girl comes back and says "my manager will not allow you to buy the quads because you have already bought some in the past few weeks." ?!?!?!? "But she will let you THIS ONE TIME buy the 4 shadows."
Now at this point I was going WTF WTF WTF in my head. This is when I asked for proof of who I was and how they know what I bought. "Oh, we remember you." I politely told her that is not proof of anything. The conversation started to go in circles so I told her no thanks, and that I would only take Silverthorn (I was not leaving there without that thing. Screw the rest, I just had to have Silverthorn).
So my $100+ transaction turned into $10.95 and that will be the final amount of money they will ever get from me. According to their sign of rules, I was not breaking a single rule. In fact, I have been informed by a manager of that store that you just cannot make more than one purchase a day, other than that buy away. There is no tracking system of who I am or what I buy like there is a MAC store unless they dig up credit card records, and that won't help them against me as a lot of the times I don't buy with my personal card (it's a husband, friend, cash, etc).
I know there are a lot more people that visit this CCO way more often that I ever would, and I get the feeling they aren't treated the same way. I don't know who this manager is, so I'm quite insulted by this whole scenario and how they can make a judgment on who I am over a phone. I'm just a girl who loves makeup, collects it like crazy, and am willing to throw money away on it when I should probably be putting it to better uses. Which now I will be... aka full retail at the MAC store where they eagerly take my money.
So happy shopping girls, but they sure the hell ain't ever getting my money (and mostly likely several of my friends' money) ever again.