Ugh, Calbear, that sucks. I'm sorry your experience was no good.
And yeah...9 months as a freelancer & no training at all. They had a one day thing once this summer, but I was in school & couldn't go.
I just finished Basic, so I'm probably the only one here that's seen the "new format." I don't quite know what's new about it, but they kept saying that it was new.
You don't really play with makeup all that much...lips once, eyes once, & full face once. They pretty much assume that you've got the skills...Mostly it's about counter practices, product knowledge, & sales stuff. They made these nifty new spiral bound workbooks.
And since I am in NYC, Romero & a bunch of people that are pretty high up in the company were always coming in & out & talking to us & stuff.