a little miffed: sephora holiday smudgepot set

[reem2790]

so i ordered the stilacosmetics.com smudgepot set when it first dropped, it contained violet, starry night, kitten and black.

when i saw that on sephora.com they had BLACK CAT instead of black in the set, i had to have that one too,

well when i received my order yesterday, i received the set with black, not black cat. which means sephora misrepresented the item on the site, which you can see here: Sephora: Stila Smudge Pot Collection ($95 value): Eyeshadow Sets


needless to say, i now have 2 of the same product

 

[SuSana]

Did you order it from Stila or Sephora?

 

[Ksayare]

just call customer service and explain it to them. i bet they will refund you in full and allow you to keep the product.

 

[reem2790]

i ordered from both sites. the stila description was correct, the sephora one was wrong, i called customer service, she said she'd call me back, so:/

 

[reem2790]

alright sephora got back to me: the "black cat" info on the site was an error and they will be fixing it (though it hasnt been fixed yet....so people are ordering something they won't be getting..) thank goodness for free returns i guess.

 

[astronaut]

Mind taking pics or the smudgepots before you return them?

I haven't seen any of the blue and violet ones online

 

[TISH1124]

Quote:

Originally Posted by astronaut Mind taking pics or the smudgepots before you return them? I haven't seen any of the blue and violet ones online

Not sure if these are the ones you are looking for but there are quite a few Smudge Pots posted in the Stila Swatch Thread

http://www.specktra.net/forum/f217/s...30/index2.html