Working for Benefit Cosmetics?

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    Junior Member rororebel's Avatar
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    Working for Benefit Cosmetics?

    Hi
    I was wondering if anyone is curently working or has worked for Benefit?
    I really want a job there and wanted to know what your experiences were like. Good or bad! Also what does their interview process entail?

    Thanks!
    Ro xoxo

    http://thelondondoll.blogspot.com/
    {musings on fashion,beauty,art and music in LDN}

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    Senior Member User49's Avatar
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    Re: Working for Benefit Cosmetics?

    I've worked for Benefit for nine months. It was good in some ways, but not in others, as they are very pushy sellers and expect you to actually spend a lot of time going and getting the customers, sometimes ones that really do just want to walk by.

    I didn't enjoy the pressure they put on me. I work for Mac now and find that compared, Mac is a lot less pushy and customers actually prefer that. It's a different kind of pressure. And a different way of dealing with people.

    You would be expected t0 approach customers. Theyre motto is 'always have bums on seats' so if you haven't got a customer you go up to one that is walking by (not necessarily past your counter) and say "come sit down let me show you something" or whatever you need to to get them to sit down. It's very tiring. You need to be a confident person. They also have a particular way they 'show' products. You can't just apply what you fancy or what a customer fancies on them. YOu have a guide to how you have to sell which I found very limiting and frustrating.

    It's not so much make up artistry, you wont use a lot of brushes. They like to make it very easy for customers so you wont often get to do a lot of dramatic looks.

    But it is a good stepping stone to get your foot in the door.

    After mac I could never go back. Benefit was fun at the time, but it's not a career. It's a good foot in the door to some other brands and one of the hardest cosmetic brands to work for due to it's pushy nature.

    PS:

    Interview. You spend about three hours traffic stopping (approaching the customers) with about four or five other benefit interviewee's. You will be trained up on four or five products and spend the time going out getting people to sit down and showing them these products. You will also have a one on one interview which will ask general questions. They like to know that you are going to be self motivated.

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    Senior Member M.A.C.tastic's Avatar
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    Re: Working for Benefit Cosmetics?

    HI!

    I am a Counter Manager for Benefit. I don't know how different the line is in London, though I know it is very very popular there, but everything the above poster said is true. I love working there, as I really like the cosmetics, and the fun, be yourself atmosphere, but it is a lot of pressure to meet sales goals, and at least here, the brand is kind of unknown in my area so it is not only trying to get people to sit down, but trying to get people into a brand they don't know.

    I used to work for MAC, and while they are totally different, there are pros and cons to both. At MAC, you don't really have to "traffic stop" as the store is always packed, but it is crazy and much faster paced. At Benefit, you really need to go find your customers, and sometimes I really do feel like I am bothering people. I like it for now, because I need a job and I like the people I work with but it wont be forever. I would much rather work at a more recognized brand.

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    Junior Member rororebel's Avatar
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    Re: Working for Benefit Cosmetics?

    thanks for your help!
    I've decided not to apply just yet but I'll definately think about it when I graduate.
    Ro xoxo

    http://thelondondoll.blogspot.com/
    {musings on fashion,beauty,art and music in LDN}

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    Senior Member ms.marymac's Avatar
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    Re: Working for Benefit Cosmetics?

    I am curious...does the traffic stop technique work? And if you have certain guidelines to follow when showing products-how does that work when everyone's' face is different? I am just curious how their techniques work in the real world.

    PS-MAC likes bums in the seats too-lol.

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    Senior Member sweetbabyblue's Avatar
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    Re: Working for Benefit Cosmetics?

    OOhh I have a trial interview (3-4 hours at the counter) and now I'm a little nervous. I work very hard, I normally work in fragrances so I am used to approaching people, but I don't like being pushy because I prefer to have the customers like me enough to come back and purchase because they don't think I'm trying to force sales onto them. In the past that method has always worked for me and I rarely miss sales targets..do you think that will work against me at the trial?
    NC25/30, asian, black hair

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    Senior Member sweetbabyblue's Avatar
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    Re: Working for Benefit Cosmetics?

    anyone? Please!
    NC25/30, asian, black hair

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    Senior Member SmokeSignal16's Avatar
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    Re: Working for Benefit Cosmetics?

    From my fuzzy memory when my store used to have a Benefit, I recall the girls saying how they had to go out and recruit/pull customers from other departments. I know one girl went to handbags and had like 3 ladies come with her when she had her interview. She basically did a makeover on them using the products, explaining what they do and kind of went from there. I wish I could be more help but it's been almost a year since my store had Benefit (I work for a Macy's but that counter never did well enough so it was pulled), I wish you the best of luck!

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    Senior Member Growing Wings's Avatar
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    Re: Working for Benefit Cosmetics?

    I've just started working for Benefit and I'm really enjoying it. Traffic stopping is a big part of it, and we are expected to go and find customers if there aren't any at the counter. You get a lot of rejections, but it's surprising the sales you can get from people who wouldn't have otherwise bothered. Even if people don't actually buy something after you've shown them some products, you've made them aware of the brand.

    For those of you wanting to know what to expect from the interview process, first you have to pass a phone interview. It's not too hard, and it's the usual questions like 'how would you get a customer interested in Benefit products?'. When you pass that you'll be invited for a group interview session. You'll be taken off and taught about how to traffic stop, and introduced to four products. You have to remember the introduction line, key ingredients or elements that will help sell it, and how to apply it. Then you'll be sent out on the shop floor. It's a little scary at first, but once you get used to it it's not so bad. Then, if you get through that, you'll have a one on one interview, which is your bog standard interview. No unexpected questions there. I got offered the job there and then.

    Good luck to anybody who's going for a job with Benefit, and if anybody wants to know anything else just drop me a line! I'm really happy, and Benefit have given me the chance to get into the industry that other brands couldn't (due to my lack of experience).
    For more looks, tutorials and reviews check out

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    Senior Member sweetbabyblue's Avatar
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    Re: Working for Benefit Cosmetics?

    Thank you SmokeSignal16 and Growing Wings!
    That's really helpful, I'm gonna try my best and just see how I go, I hope I get it, it would be nice to have a permanent job!
    NC25/30, asian, black hair

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    Senior Member sweetbabyblue's Avatar
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    Re: Working for Benefit Cosmetics?

    Update: I got the job and I'm starting in just over a week, training tomorrow!
    NC25/30, asian, black hair

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    Junior Member glossysuru's Avatar
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    Re: Working for Benefit Cosmetics?

    yay congrats on gettin the position!! i had m¥ first day at benefit this week it is so much fun!!

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    Senior Member sweetbabyblue's Avatar
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    Re: Working for Benefit Cosmetics?

    Congrats! I'm starting the week after next when I come back from my trip.
    NC25/30, asian, black hair

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    Member lolcats's Avatar
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    I have a interview next tuesday, very nervous about the traffic stopping, the worst people can do is say no I guess?

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    Senior Member RoCk_StAr_GiRl's Avatar
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    I have a demo tomorrow too girls! I will let you know how it goes when I come home tomorrow but after reading up on Benefit I'm not 100% if it's quite for me! I also passed a telephone interview with Estee Luuder today too!

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    Member lolcats's Avatar
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    Good luck! Does anyone have any tips on how to aproach customers?

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    Senior Member RoCk_StAr_GiRl's Avatar
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    So how did the demos go ladies?!

    I got my job!

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    Member lolcats's Avatar
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    congradulations! Mine is tommorow and I have a lush trial shift straight after lol. What did they make you do?

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    Member lolcats's Avatar
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    So I turn up today, 10 minutes early, told to wait for regional manager. 3 other girls come, we wait an hour, no sign of her, get told to go for coffee and they will call us so we wait another hour. Went back to the store and was told they can't reach the regional manager and that they are sorry but we have to go. So annoyed, wasted my time and money they haven't even phone with a apology

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    Senior Member Boasorte's Avatar
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    Bumping old thread.

    I have an interview with Benefit, I didn't even remember that I applied. And so far, the interwebs are giving me mixed reviews about working for the company, which I don't mind, since I used to work in a pushy sales environment, approaching people all the time. I was wondering if anyone knew how busy the Benefit Counter in Macys in Herald Square (34th St) gets, and do those counters get employed by MACYs, or the individual counters?



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    Junior Member tua022012's Avatar
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    Hi

    This topic help me a lot in developing my project. I will contribute more when I finished it.

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    Junior Member Edramaqueen12's Avatar
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    Hey!,
    I just passed my phone interview for Benefit today and have an audition next week!
    Is there anything you can adivse? and also, how hard is the traffic stopping? Also, does only one person out of the group get given the one on one interview at the end or no?
    thanks

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    Junior Member Brattattak's Avatar
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    I have a few questions.

    first one being,whats the trial part of the interview like. what dose management look for?

    second one. base of my company research i'm going for 17.00
    Is this a good starting place, to high, to low?

    Thanks all you lovely ladys!

    I would also love to hear from everyone what works best with traffic stopping! Share stories!

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    Junior Member SamEDanger's Avatar
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    I can't speak to what the trail interview is supposed to be like as I was hired internally from an on-call position in my Macy's cosmetics dept, and our interview process was a little different. As for what management looks for it's really, well, YOU to be completely honest. Benefit is all about having fun and they want you to be able to make. your clients feel like they just left a really great party after they visited the counter. With that said, other than having a great personality they are looking for strong sellers with good motivation, attention to goals as there a LOT of them and team players!! Factor your experience level, location, and store type ie, Macy's, Nordstrom when calculating hourly pay. If you feel like you are getting low-balled, and believe me, certain dept stores have a reputation for doing that, be firm about what you want and need..you would be surprised at what that can get you.

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    Junior Member Brattattak's Avatar
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    Thanks for the response! Ill keep that in mind.
    I feel that what there looking for is what i do at work already, just nervous and hope i don't get all choked up.

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    Junior Member SamEDanger's Avatar
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    You're welcome! I'm sure you did wonderful!! Does anyone here who still works for Benefit or used to work for Benefit have any advice on how to traffic stop really well? I feel like I have the basics down but if you have any advice I'd love to hear it.

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    Member daisybuti's Avatar
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    Hi! i have recently applied for a couple of benefit counters
    I did work for estee lauder in selfridges but because of location i had financial difficulties! On top of that I didn't mind our team, just our AM, RM and selfridges DM's were always onto us. A lot of unwanted pressure.
    I heard benefit were really pushy with sales which I don't mind since estee lauder in selfridges were pretty much the same, our AM would stalk us from outside the dept. store to see if we were traffic stopping and store walking... just being pro active really!

    Im wondering what i should be expecting during interviews, i understand they do auditions which i am guessing is the 3-4hours of being on counter.
    Is there a trade/makeup test we need to do?

    And do they determine who to hire base on performance on audition?

    Thanks!

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    Junior Member Aimee1995's Avatar
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    I got the job and I have my first day at benefit tomorrow what should I expect? Do I just get on and do what I done on my work trial ie traffic stopping?xx

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    Junior Member lanafunk's Avatar
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    Hi ladies! I recently got a job at benefit but I have a DUI on my record from 2 years ago. It's been a week since I got the call that I was hired and waiting on background check. Should I be worried that It will affect me getting the job? Please help!

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    Junior Member jessi1987's Avatar
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    Hi girly's! I was wondering of any1 could tell me how benefit work with there hours? What would part time be classed as? And full time? Also would it the hourly rate?

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