Tom Ford Beauty Discussion

Medgal07

Well-known member
Which is why I won't buy that one til I've used SV a lot! Haha!
I will try my VERY best to give them both as much love as possible!!!!
girlhaha.gif
 

laurennnxox

Well-known member
Has anyone else been receiving chipped or scraped TF lipsticks from the department stores lately? At least 3 of my TF lipsticks came chipped at the top. And look at my Misbehaved. :-( It's just so much hassle to return it and wait for an exchange coz of the international shipping for me.
My so vain came like that :( with the scraped side. I'm worried it'll snap off or wear too thin. I'm losing product each time I twist up. I just don't know if nordies will exchange when I bought it exactly a month ago. I should have acted quicker but I thought I could manipulate the tube. But i can't even bring it outside jb my purse because of this. I really should try to see if they'll exchange it...
 

Medgal07

Well-known member
My so vain came like that
ssad.gif
with the scraped side. I'm worried it'll snap off or wear too thin. I'm losing product each time I twist up. I just don't know if nordies will exchange when I bought it exactly a month ago. I should have acted quicker but I thought I could manipulate the tube. But i can't even bring it outside jb my purse because of this. I really should try to see if they'll exchange it...
You too Lauren? Geez!!! I'm sorry that happened to you. I would definitely take it back. Based on your description, it sounds defective---like something is wrong inside
the housing of the lipstick.
 

Prettypackages

Well-known member
My so vain came like that
ssad.gif
with the scraped side. I'm worried it'll snap off or wear too thin. I'm losing product each time I twist up. I just don't know if nordies will exchange when I bought it exactly a month ago. I should have acted quicker but I thought I could manipulate the tube. But i can't even bring it outside jb my purse because of this. I really should try to see if they'll exchange it...
nordies will take it back...
 

laurennnxox

Well-known member
Nordstrom CS is so wonderful! They're sending me a replacement So Vain! It'll be here in 3-6 business days, but that's okay with me. I'm in no rush. I appreciate that they send me the replacement first and then I can ship back the defective one. I can't remember what retailer wanted me to ship back, get a refund, and then get the exchange-- such a hassle that way!

I'm so glad! I was just so anxious every time I used the color and really want to use it more than I have been!
 

JerseyGirl

Well-known member
Nordstrom CS is so wonderful! They're sending me a replacement So Vain! It'll be here in 3-6 business days, but that's okay with me. I'm in no rush. I appreciate that they send me the replacement first and then I can ship back the defective one. I can't remember what retailer wanted me to ship back, get a refund, and then get the exchange-- such a hassle that way!

I'm so glad! I was just so anxious every time I used the color and really want to use it more than I have been!
Yay for Nordstrom's! They really are all about CS...I don't mind giving them my business for that reason.
 

Medgal07

Well-known member
Nordstrom CS is so wonderful! They're sending me a replacement So Vain! It'll be here in 3-6 business days, but that's okay with me. I'm in no rush. I appreciate that they send me the replacement first and then I can ship back the defective one. I can't remember what retailer wanted me to ship back, get a refund, and then get the exchange-- such a hassle that way!

I'm so glad! I was just so anxious every time I used the color and really want to use it more than I have been!
I agree---Nordstrom CS did that for me for a wee bit different situation. I had ordered CL RL, matte to wear to a wedding. It was available when I ordered it and days later they changed the status to delayed. I called CS, told them my plight. I decided at that point to order CL RL,satin which was available, so they express shipped it to me, waving the $34 shipping fee, saying it was their fault and they wanted me to have a special lippie for the wedding. I thought that was really very accommodating of them!!! BTW, I LOVE the CL RL, satin lippie. The matte lippie arrived this week. The wedding was 2 weeks ago.
 

laurennnxox

Well-known member
Yay for Nordstrom's! They really are all about CS...I don't mind giving them my business for that reason.
Yes!! I will definitely be shopping more with them now because of this.


Quote: Originally Posted by Medgal07
I agree---Nordstrom CS did that for me for a wee bit different situation. I had ordered CL RL, matte to wear to a wedding. It was available when I ordered it and days later they changed the status to delayed. I called CS, told them my plight. I decided at that point to order CL RL,satin which was available, so they express shipped it to me, waving the $34 shipping fee, saying it was their fault and they wanted me to have a special lippie for the wedding. I thought that was really very accommodating of them!!! BTW, I LOVE the CL RL, satin lippie. The matte lippie arrived this week. The wedding was 2 weeks ago.
Oh wow! That's wonderful of them! They really are CS first, and I love it! I'm glad you're loving the RL satin version!
 

Medgal07

Well-known member
Yes!! I will definitely be shopping more with them now because of this.


Oh wow! That's wonderful of them! They really are CS first, and I love it! I'm glad you're loving the RL satin version!
I was so, so happy. I have not yet tried the RL matte but I'm sure I'll like it just as much. I was j just glad that it arrived in perfect condition---and not broken!!
 

laurennnxox

Well-known member
I was so, so happy. I have not yet tried the RL matte but I'm sure I'll like it just as much. I was j just glad that it arrived in perfect condition---and not broken!!
Yeah, I'm glad my JN matte came perfectly intact, too! You'll have to let us know how you end up liking the RL Matte!
 

chi1216

Well-known member
My first Tom Ford purchase was two weeks ago. I bought the Moodlight duo illuminator. This is thing is amazing. I was so amazed with the illuminator that last weekend I went out and bought the Tom Ford perfecting foundation, mascara, concealer, and nail polish. I'm addicted!!!! Lol
 

GreenEyedAllie

Well-known member
My first Tom Ford purchase was two weeks ago. I bought the Moodlight duo illuminator. This is thing is amazing. I was so amazed with the illuminator that last weekend I went out and bought the Tom Ford perfecting foundation, mascara, concealer, and nail polish. I'm addicted!!!! Lol
It is a slippery slope! Enjoy your new goodies!
 
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