MAC x Proenza Schouler (April 24, 2014)

[SavannahLovely]

All this craziness is why I want to go in store and physically get the blushes myself... I don't trust ordering online with collections any more, too many mix ups and canceled orders. This one is ridiculous. I'm so sorry to all the girls who got the wrong blush and aren't getting a replacement

 

[jchait]

Holy cow this is insane!

 

[Lipstickdiva420]

Are there any other pros in here who were told over the phone when ordering that the pro discount would apply, then told once it shipped that customer service had it wrong and the higher ups corrected them after? I feel like this has been handled VERY poorly. I would have purchased regardless, but not multiples. And being explicitly told one thing, then another after the fact is never okay in my book--especially when customer service acknowledged they were originally told it would apply then after that it wouldn't. Oh MAC *sigh*

I wasn't told that, but I used my other account since it's cheaper that way and free over shipping.

 

[NYCBeautyJunkie]

I actually just noticed, having looked back in my boxes, that that my OC blush is in the box with the SB packing label, and both SB's were in the boxes with the OC labels. So it definitely seems like a switcheroo problem.

 

[breatheonbeat]

i got ocean city instead of sunset beach! i called them, they said they'd call me back?

 

[Mac-Guy]

I wasn't told that, but I used my other account since it's cheaper that way and free over shipping.

Ha! Me too!

 

[CrimsonQuill157]

I actually just noticed, having looked back in my boxes, that that my OC blush is in the box with the SB packing label, and both SB's were in the boxes with the OC labels. So it definitely seems like a switcheroo problem.

What a disaster. I guess if you ordered one of each you're okay, other than that... not so much.

 

[TheEverydayDiva]

I actually just noticed, having looked back in my boxes, that that my OC blush is in the box with the SB packing label, and both SB's were in the boxes with the OC labels. So it definitely seems like a switcheroo problem.

So I'm wondering if this means those who ordered both OC and SB will get both, just with the wrong labels on the box? I ordered both blushes but I'm still so worried now that everyone's orders are turning out wrong! :'(

 

[raych1984]

Woah kinda scared now...

 

[NYCBeautyJunkie]

What a disaster. I guess if you ordered one of each you're okay, other than that... not so much.

Exactly. And I think, unfortunately, many people ordered just one.

 

[KGeezy]

They better have a LOT of back ups because I think this happened to almost everyone.

They better!! I asked the girl repeatedly if they were for sure gonna be able to get OC and she was insistent that they would replace it. Obvs, if OC wasn't sold out I wouldn't be so pissed. I'm just worried that Mac is gonna come at me with some bs about how they can't replace it. ugh!

 

[NYCBeautyJunkie]

So I'm wondering if this means those who ordered both OC and SB will get both, just with the wrong labels on the box? I ordered both blushes but I'm still so worried now that everyone's orders are turning out wrong! :'(

I *think* you should be okay, but with MAC, who knows. Were they separate orders or both blushes in one order?

Either way, even it's a switch up, they should be able to see that you ordered one of each blush and not be so dense as to pack two of the same kind.

 

[fairylite100]

Makes me wonder if Ocean City was supposed to be the pink blush and Sunset Beach was actually the orange one, which would make more sense since the orange color reminds you of an actual sunset. I am thinking everyone who ordered the orange one is going to end up with the pink, which is just crap!

 

[vaisforluvrs]

i got ocean city instead of sunset beach! i called them, they said they'd call me back?
i think they said i could ship oc back- what should i say to be allowed to keep it?

It sounds like they are having so many problems that they can no longer allow people to keep the blushes that were mistakenly sent. I doubt there is anything you can do about it.

 

[Naynadine]

i luv it!!! if i like the lipsticks when i try them on, im gonna have time to buy my BU's. i luv when people dont like things i do

like Tropical Mist. the Chapstick nobody wanted and then were Sorry that they passed on.

Lol. I wish that collection would've been available online here.

It looks perfect on you!

Quote: Originally Posted by raych1984

Woah kinda scared now...

It's weird, I had a feeling they would mess up orders and send the wrong blushes...

 

[NYCBeautyJunkie]

Did anyone who ordered JUST ONE actually get the one that they ordered?!?

 

[Baje]

It sounds like they are having so many problems that they can no longer allow people to keep the blushes that were mistakenly sent. I doubt there is anything you can do about it.

Not like they can send them out to ppl after they are returned. It's not very hygenic. They don't know what the person did with the product or of it was tampered with before they sent it back.

 

[patentg33k]

Emergerd. I wonder if the clearance bin will be exploding with exchanges.I ordered 2 SB's, and 1 OC. Now I'm wondering if I'm getting two OC's. I didn't use the NEXT code, so I have no idea.

So I wonder if this is happening with the Nordstrom, Macy's, etc. orders???

 

[Lipstickdiva420]

smh this is a big FAIL!!! Mac and the collection was pushed back smh!

 

[breatheonbeat]

It sounds like they are having so many problems that they can no longer allow people to keep the blushes that were mistakenly sent. I doubt there is anything you can do about it.

yeah at this point i really just want my pink blush which i DONT know if im gonna get, because they have a supervisor looking into it. guh

LOL HEY WHO WANT TO TRADE because orange will make me literally orange so