Estee Lauder Skill Summary:
A successful Estee Lauder Beauty Advisor loves to sell and is service oriented. They thrive in a fast paced environment, consistently meet or exceed daily sales goals, perform customer consultation and demonstrate product, and increase counter traffic by approaching customers. They must love to sell and service customers. They should be goal oriented and driven to achieve a daily sales goal. Friendly, energetic and a willingness to demonstrate product on the face. Ability to easily begin conversation, ask questions, listen to the needs and convey key benefits of product both in person as well as on the phone. They must thrive in a team atmosphere.
Overview of Position:
Cosmetics is one of the most vibrant and fast paced departments in our stores. Macy's relies heavily on our Cosmetics Sales Associates to keep the customer's shopping experience fresh and new every day through superior customer service and product knowledge.
Key Accountabilities
Enthusiastically greet and engage each customer in aisle.
Demonstrate product knowledge.
Achieve sales and credit goals.
Develop and maintain customer base by booking events and clienteling.
Attend periodic vendor trainings seminars to enhance product knowledge.
Team oriented.
The ability to educate others about makeup trends and application.As an Estee Lauder Beauty Advisor you will be in a growth-oriented position that can lead to numerous career paths. The only limit to your growth will be your talent and passion for success. It is a position that is about growth, challenge, and opportunity.
I've been a BA with EL for a while now. I could not imagine working for any other company, from the gratis ( "free cosmetics"), fun training classes, awards for being top performer! Its fun trying to come up with innovative ways to "make your day".
Now, when I took my phone interview, the questions that were asked ranged from what you would do to have a customer sit in your chair, to selling. Its called the talents plus. to see where you fall into being ans enterprise, a relationship person, etc.
Best wishes to you and have fun!