I am a consultant and buy their stuff for personal use,..Their skincare rocks,..Timewise rules,.. but the color is super neutral,..their shadows have gotten much better and their blushes as well,..(They brought in the guy, Robert Jones, who does makeup for Sheryl Crowe and Disxie Chicks to help!) their pressed powders and loose powders are good,.. but the new foundations are deccent but hard to use,.. they come out with limited stuff each quarter and this is usually the best stuff geared toward the younger crowd,..but it is just that limited,...and kittensluvmac,.. you should have made that POS gal take that back! She sold you old product and that is a NO-NO big time,.. She could return it for something else at no charge to her or you,..or refunded your money.