chaffsters33
Well-known member
So I took advantage of the FF sale and I placed around a 330$ order with the discount. I got an email from the MAC site with all the information and the order number:
Thank you for placing your order at M·A·C Cosmetics Online.
Your order has been received and will be processed within 5 - 7 business days. When your order is shipped, you'll receive an email from us with the shipping details. Please refer to your order number whenever contacting M·A·C Cosmetics Online Service.
Order Number: 363991803
Then I got an email from the same adress, but MAC was not capitalized, and in the subject bar it had a different order number.
This is what the email said:
Dear KATHERINE
Thank you for placing your order with M.A.C. Online.
Regrettably, we are unable to obtain authorization for your credit card purchase
and therefore, your order cannot be processed at this time. Please contact us
at 1-800-588-0070 to confirm your credit card information or provide us with
another credit card number.
Your order will be placed on hold for (4) four business days pending your phone
call. While awaiting your response, we will continue to attempt to gain
authorization during the next 4 days.
After four business days, we will assume that you wish to cancel this order. If
at any time you wish to place a new order, we will be happy to assist you. For
your protection, please do not provide credit card information via email, as
email is not a secure method to send this sensitive information.
Thank you for your prompt attention to our request.
Best regards,
Barbi
M.A.C. Online
Customer Service
[email protected]
I thought it was kind of suspicious and wanted to
make sure that I wasn't walking my self into a trap if i called this number.
Thanks mucho!
Thank you for placing your order at M·A·C Cosmetics Online.
Your order has been received and will be processed within 5 - 7 business days. When your order is shipped, you'll receive an email from us with the shipping details. Please refer to your order number whenever contacting M·A·C Cosmetics Online Service.
Order Number: 363991803
Then I got an email from the same adress, but MAC was not capitalized, and in the subject bar it had a different order number.
This is what the email said:
Dear KATHERINE
Thank you for placing your order with M.A.C. Online.
Regrettably, we are unable to obtain authorization for your credit card purchase
and therefore, your order cannot be processed at this time. Please contact us
at 1-800-588-0070 to confirm your credit card information or provide us with
another credit card number.
Your order will be placed on hold for (4) four business days pending your phone
call. While awaiting your response, we will continue to attempt to gain
authorization during the next 4 days.
After four business days, we will assume that you wish to cancel this order. If
at any time you wish to place a new order, we will be happy to assist you. For
your protection, please do not provide credit card information via email, as
email is not a secure method to send this sensitive information.
Thank you for your prompt attention to our request.
Best regards,
Barbi
M.A.C. Online
Customer Service
[email protected]
I thought it was kind of suspicious and wanted to
make sure that I wasn't walking my self into a trap if i called this number.
Thanks mucho!