MAc employees-HELP!

dmenchi

Well-known member
Hi! i was wondering if every MAC employee gets a product manual or do you just use the one in the store? TIA!
 

dmenchi

Well-known member
Quote:
Originally Posted by bellezzadolce
When I started almost three years ago every employee got one, but now new employees do not get personal copies.


why? how ru supposed to know all the stuff? it's very unlikly they will give you time to stdy it during your work hours right?
th_dunno.gif
 

amoona

Well-known member
Yea they don't give them out anymore, too many employees haha. We have copies at the counter and I personally am constantly referring to it. It's great, and saves the "sensitive skin" customers the trouble of buying something they're alergic to.

At our counter we're allowed to read it while at work. Product Knowledge is a part of our job. Granted I don't remember everything I read but that's why it's right there incase I get asked something I can't remember.
 

FacesbyNiki

Well-known member
Quote:
Originally Posted by starlite
why? how ru supposed to know all the stuff? it's very unlikly they will give you time to stdy it during your work hours right?
th_dunno.gif


Now it's used more as a reference source than anything.
 

lipshock

Well-known member
Quote:
Originally Posted by starlite
Hi! i was wondering if every MAC employee gets a product manual or do you just use the one in the store? TIA!


I just recently finished with BASIC and received my own product manual with everything under the sun MAC sells, used to sell, is going to sell, and et cetera (my trainer told me it was once referred to as THE MAC BIBLE?). There is so much information in it but so useful! I make myself read a section every night, sometimes over and over to gain that product knowledge.
 

dmenchi

Well-known member
so , i know about basic training ..what are all those other 'classes' or certifications? and how many are there? any info would be usefull
smiles.gif
TIA
 

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