Ashleybubbles83
Well-known member
Alex has been enabling the hell outta me with her YouTube videos!!![COLOR=800080]I own it and love it [/COLOR]
MAC Nudes & Metallics Collection (April 2013) Pro Store Only
- Thread starter Mac-Guy
- Start date
BeautyByLele
Well-known member
Man this is still not online yet!
leahrenae
Well-known member
right! I don't understand why they would wait with the RiRi collection coming... that site is gonna be a circus!
they better hope servers don't crash.
butterflyeyes
Well-known member
Ok NOW I'm irritated with MAC. My order just arrived only they canceled all of my Nudes & Metallics items! The other stuff I ordered was fillers. No email to let me know or anything.
ForeverJenn
Well-known member
BitterSweet1016
Well-known member
Wow really?!?!?! I would hate to be that person that is getting your call here soon. Did you notice that your card was charged less because I hope they didn't charge you for the stuff still.
butterflyeyes
Well-known member
They charged my card the whole amount. Checked it again today to make sure. I'm slightly frustrated with the RiRi situation but I expected drama on that. I am very upset about this one since I've been anticipating the package and they didn't at least contact me to let me know. If they had done that I wouldn't be upset. Disappointed but not upset.
ForeverJenn
Well-known member
[wrong post]
butterflyeyes
Well-known member
So thankfully after waiting on hold forever I got someone that apologized and replaced my order with free overnight shipping. She guaranteed I will get my items. Apparently the collection was delayed again and I guess that's why my order wasn't shipped BUT they obviously have at least some inventory in order to be able to fix my situation. The phone wait time is bananas because of the RiRi chaos so I feel bad for the phone CS. I'm still sitting in the waiting room for RiRi but obviously I was more upset about this situation lol.
lyseD
Well-known member
So glad to hear everything worked out.
BitterSweet1016
Well-known member
Oh good glad to hear they didn't give you any reasons they couldn't send you your stuff and you were able to get it ^_^ Yes the site is crazy too because of RiRi it takes so long to get to other items on the site but what ever haha.
butterflyeyes
Well-known member
Apparently. The rep that helped me today said they were told it was delayed a fee days but she doesn't know what day they plan to do it now or if something is going to make them end up canceling it.
BeautyByLele
Well-known member
I hope not !
The phone rep I talked to this morning said she thought it would launch online on Saturday, June 22, but didn't sound very certain about it.
butterflyeyes
Well-known member
Exactly!hboy: ...I don't mind delays but it's the not informing customers part that is frustrating.
Richelle83
Well-known member
MAC is just effing up all over the place. SMH
Ana A
Well-known member
I know! 2 hrs in the waiting room for riri, canceling riri orders placed prior to launch, confusing dates on tropical taboo and now this.....their lack of appreciation towards their customers is overwhelming
