MAC x The Simpsons Collection (Sept 4, 2014)

RebeccaLynn

RebeccaLynn

Member
Hi everyone!
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I like some of the items in this collection but judging by how its selling online and at my local Mac I think I'll wait and pick it up later for a discount at my CCO.
 
katieanne

katieanne

Well-known member
did anyone else have a hard time getting pigmentation out of their Pink Sprinkles? i have tried 3 different brushes all newly cleaned and tried to wipe of the surface and it is still not visible on my NW15 skin!!

Any recommendations or just call mac support?
 
allthingsglam

allthingsglam

Well-known member
katieanne said:
did anyone else have a hard time getting pigmentation out of their Pink Sprinkles? i have tried 3 different brushes all newly cleaned and tried to wipe of the surface and it is still not visible on my NW15 skin!!  Any recommendations or just call mac support?
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me thats why I have only used it once it shows up after about 4 layers I only used my mac marcel and wonders 2 brush so far I hope if u contact cs they can tell u I would like to know too
 
allthingsglam

allthingsglam

Well-known member
mango13 said:
I'm currently in South Africa and I ordered it from the South African MAC site and I've never returned anything to MAC in the US so idk how it works, but I called them five minutes after I got my package and the lady said that I just have to email them the return form and state the damage and they will order me a replacement (which will take about a week or two) and when the courier delivers the new one I can just give them the old one. However, the return form says that first I have to return it to them then they will inspect the damage (may take up to ten days from when the courier picks it up) and then they will "validate goods for exchange" and of course they must be in original packaging and unused. So idk who to believe I'll have to phone back customer service again and find out what is the actual procedure. I'm just worried I'm going to go through all that hassle for nothing and they won't do anything about it because there isn't anything wrong with the actual product. idk this is just really frusterating. Has anyone had a good/bad experience with a return? Btw, they prices here are insane I was planning on getting everything from the collection except for the lashes and nail stickers, but when it launched here and I saw that the eyeshadow palette was R700 (about $65- 67 depending on the exchange rate) I decided to just get the two blushes and two lipglasses (I think I over payed by about $38 for those items) so I just bought Marge's palette at Macy's and shipped it to my parents house. I so excited for this collection...and couldn't wait to get those items. Sorry for the long rant.
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Omg I'm hoping they will send u a replacement without the hassle that's what they usually do with the lipgloss mix up I was sent the right one without having to send the old one back hoping everything works for the best hon
 
aradhana

aradhana

Well-known member
katieanne said:
did anyone else have a hard time getting pigmentation out of their Pink Sprinkles? i have tried 3 different brushes all newly cleaned and tried to wipe of the surface and it is still not visible on my NW15 skin!!  Any recommendations or just call mac support?
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I had no problem with either blush... I've used the 116 and 189. Maybe try wiping any film with a tissue? That seems to be the case with certain blushes, esp special edition ones with embossing etc..
 
Lipstickwh0re

Lipstickwh0re

Well-known member
I was indecisive and waited on RB. It sold out but I won it on evil bay. 19 something. Not too bad considering no one outbid me. (Shipping included)
 
M

mango13

Well-known member
allthingsglam said:
Omg I'm hoping they will send u a replacement without the hassle that's what they usually do with the lipgloss mix up I was sent the right one without having to send the old one back hoping everything works for the best hon
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Customer Service doesn't work on weekends so I have to wait until Monday to call them back (hating the wait). Hopefully I can get definite answer and get a replacement soon. I guess I'll have to wait and see. Thanks you!!!
 
Fulkii

Fulkii

Well-known member
NaomiH said:
I'm an NC44 and Sideshow You works well on me as it's really pigmented. I hope you like it! :)
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Good to know :D, thanks! Its all I got from this collection.. still waiting for my package to arrive tho :/ Had no idea they were the size of beauty powders btw :eek:
 
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