luckyme
Well-known member
Quote:
I totally disagree with this comment. It is her job to be polite. I am not weighing in on what happened in this situation but it is the responsibility of any customer service person to be polite to the person they are dealing with. How many times have I heard someone say that the customer is always right and treat them with respect, they are in reality (the customer) the one who is paying the c.s. paycheck. I am surprised that people are thanking you for this comment saying it is not ther c.s. responsibility persons job to be polite.:what:
/staff note - discussion split; original thread here
Originally Posted by Juneplum |
I totally disagree with this comment. It is her job to be polite. I am not weighing in on what happened in this situation but it is the responsibility of any customer service person to be polite to the person they are dealing with. How many times have I heard someone say that the customer is always right and treat them with respect, they are in reality (the customer) the one who is paying the c.s. paycheck. I am surprised that people are thanking you for this comment saying it is not ther c.s. responsibility persons job to be polite.:what:
/staff note - discussion split; original thread here