I used to love to browse the website and find out what was available that was Pro only. Sometimes it was because I had seen something used in a tutorial which I really wanted, and I would look for it on the MAC site and phone up to order it. Now I have no way of seeing those products or finding out what else is out. The little black triangle was useful, too, as i knew then that I had to act quickly if i wanted those particular items. Some things I just can't see why they are Pro only in the first place! I've bought quite a few things this way in the past.
Since the changes, I have complained about this on the phone to Customer Services (UK) and was told that they didn't like it either as even they were unable to view the Pro products, which just goes to show that MAC didn't think it through at all. I can see some of this on the US site, but have no way of seeing if these are also available in the UK.
There is no Pro store near me, in fact there is not even a counter, so it's not like I can walk in there and find out that way.
I buy a lot of MAC makeup, but I am not in any job that would enable me to get a Pro card, and am unlikely to be.
My only hope is for a Pro store to be opened locally, and I can't see it happening, even though I've requested it on the phone and also emailed about it. We have an Estee Lauder counter in our Department Store (House Of Fraser) but no MAC counter to compete with the Urban Decay counter which is there. It's a shame, as there are many colourful young people in our town who would probably flock there. I live in the county town, so it's not like it's a small place I live in.