Ouch! Missing items from my MAC online order...

[samtaro]

Hey everyone,

I got my Mac order today (Christmas presents) and two of the items were missing.

I ordered Dame in a Dress, Who's that Lady?, Trend Eye Palette and a Holiday pic with 3 shadows in a kit...


I got my order today, and all I got were the lipgellees!

I called Mac, they're resending, but how odd!!! Does this happen a lot?

 

[pumpkincat210]

yeah, that would be Ouch! Maybe they are back logged or out of those items, and they'd send when they got them in?

 

[iluvtinkerbell23]

this happened to me when i ordered from nordstrom, everything came seperately and they charged seperately for each item after they shipped it.

 

[irmati]

At least you received assurance they send the rest...

 

[samtaro]

Yeah, thanks everyone. Apparently they were just accidently left out. I'm not angry or anything, just a little confused...the two lipgellees were shipped in a big box, lol.

 

[user3]

never had it happend with MAC but I did have that happen with Sephora. They fixed it the problem right away.

Hope you get your products soon.